Terry Cullen Southlake Chevrolet

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4.5
(515 reviews)
Visit Terry Cullen Southlake Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Service Sales
Monday 7:30am–5:00pm 9:00am–7:00pm
Tuesday 7:30am–5:00pm 9:00am–7:00pm
Wednesday 7:30am–5:00pm 9:00am–7:00pm
Thursday 7:30am–5:00pm 9:00am–7:00pm
Friday 7:30am–5:00pm 9:00am–7:00pm
Saturday 8:00am–2:00pm 9:00am–6:00pm
Sunday Closed Closed
New (855) 591-3670 (855) 591-3670
Used (866) 445-8823 (866) 445-8823
Service (866) 455-6768 (866) 455-6768

Inventory

See all 152 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2017.
Terry Cullen Southlake Chevrolet Your Jonesboro Chevrolet Dealer Terry Cullen thanks you for visiting our comprehensive Jonesboro Chevrolet online dealership. Terry Cullen Southlake Chevrolet takes pride in our dealership the products we sell and the car truck or SUV you'll drive away in. We're confident that you'll find the perfect vehicle at the best price at Terry Cullen Chevrolet. Looking for new cars in Jonesboro or the surrounding Georgia region? Let our staff find you the new or used vehicle you've been looking for.
Nobody Walks Away From Terry Cullen Chevrolet

Service center

Phone number (866) 455-6768

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

4.5
(515 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

Part of this is my fault.

Part of this is my fault. I should’ve read paperwork better even if it was close to closing. They raised my interest rate 2% over agreed %. They changed my trade in value as well. Also no where in the add for the truck I bought did they say it was turned in under lemon law. In the add it just says low miles one owner. I’ve bought a lot of cars in my life and I don’t trust any dealer but this has got to be the most deceitful I’ve ever run across. Stay away from this dealer.

5.0

They got me in and out with phenomenal service.

They got me in and out with phenomenal service. Would recommend them to anyone i know

Dealer response

Hi, it is great to hear everything was done quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!

5.0

Terry Cullen Southlake Chevrolet has a "Supreme, Custom"

Terry Cullen Southlake Chevrolet has a "Supreme, Custom" customer care team. Everyone from the front end to inside of the service department team as well as the shuttle service, has a spirit of excellence. Way to go! Very please with my car care. Thanks a million. Jeff-Shauna-Kristi-Leon-Drew-Lee and Mr.Terry

Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Terry Cullen Southlake Chevrolet INC.. We are always more than happy to assist you if anything else comes up. Take care!

2.0

Since May 12, 2022, my 2012 Chevy Cruze LS has been with

Since May 12, 2022, my 2012 Chevy Cruze LS has been with Terry Cullen. GM don't have the Cam cover part due to a back order. There is no date on receiving the part. I was told that the repair person don't start working on the car until the part is received. That is unacceptable. It could take weeks before GM sent the part. Why not start repairing the other things on the list that I agree on? I have been a customer since 2012 and never experience lack of communication on the status of my car until now. I don't want my car park at your facility and no work performed. It would be great if Terry Cullen had a car to use until the part is received for repair.

Dealer response

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to our Service Manager, Lee Powell, at (770) 968-4444 at your earliest convenience to discuss how we can turn this experience into a positive one.

5.0

This dealership has very good customer service.

This dealership has very good customer service. I was very pleased with this dealership. Thank you :) 👍🏻

Dealer response

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

4.0

Purchased my first Chevy (Tahoe) from another dealership

Purchased my first Chevy (Tahoe) from another dealership in '02 and for conveniencebegan using Terry Cullen for service. Purchased my second Tahoe from Terry Cullen in '10 now doing business with them for about 19 years. Great, friendly service every time. Jeff Taylor has been my service manager for many years now. I would certainly recommend Terry Cullen for purchase and service.

Dealer response

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

5.0

Customer Service

Feb. 02-2022 I needed a key cut for my Escalade because I lost my key.After I stop near your Dealership it wouldn?t start. Cadillac Dealer up the road wasn?t any help didn?t have any keys or nobody to program keys for 3 days ?My daughter and I were in distress Betty Simmons the receptionist was amazing I told her the problem she told the rest of the team what was what and they were ready to help to the point of staying overtime ?Anthony Westmorland went to pick up the part.J.T. Akens Mgr. Lance McCullough Parts Consultant, Melvin Hyman Tech?Everybody went above and beyond your staff got us rolling again and asked me to call back so they would know we were alright ?I?ll never forget the act of kindness shown ?Thanks again for being so awesome ?334-790-8755 My key was on my bathroom vanity when I got back home ?The world would be a better place if people cared for others like your Staff I love y?all ?

Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Terry Cullen Southlake Chevrolet INC. and we hope to see you again.

5.0

I was recently put in a position where I had to purchase...

I was recently put in a position where I had to purchase a vehicle and I found the staff at Terry Cullen Chevrolet sales department to be friendly and knowledgeable as well as very helpful in my decision making process.

Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

5.0

The staff was courteous and knowledgeable of issues...

The staff was courteous and knowledgeable of issues related to my vehicle, related to me all things that needed to repair my car to the best working order .

1.0

My truck has been at the dealership over a month and they...

My truck has been at the dealership over a month and they haven't even started the begin repairs yet. I keep getting the run around after numerous calls and visits. They don't have a loaner vehicle or rental for me to use and totally are not taking me seriously. This is a horrible way to treat patrons. How many more months will it be, uugh

Dealer response

I believe we are in the process of getting your car fixed. Very sorry about the delay. Supply chain logistics due to Covid has us very backed up. That's also the reason for no loaner cars for the time being. We only have 15 new cars in stock and we normally have close to 200 so we have no cars available to put in our loaner fleet. We appreciate your business. Terry Cullen

Read all 515 reviews