Reviews
Customer service
Everyone was friendly and willing to work out a deal that was amical to my budget making it a win/win for all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jania, we appreciate you taking the time to write this review about our dealership. Our customers come first no matter what the situation is, and we are happy you enjoyed your time here at our dealership. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Tim Lambert
Great Service
The service advisor that I spoke with named Brandy Gaylor was very pleasant from the beginning to the end. I think that having a great team if people working for your company makes the experience better at the end of the day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Latrice, thank you for reviewing your time spent here at our dealership. It is great to read that Brandy provided you with a very pleasant experience from beginning to end. Each employee is a valued member of our team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Jeff Socha, jeffsocha@landmarkdcj.com
Great Service
The Service Advisor, Brandy Gaylor made sure everything was taken care of. I dropped my car off expecting to not hear anything for a while, but heard back in an hour that my car was fixed and ready to go.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ashley, thank you so much for your review and 5-star rating! We're thrilled to hear that Brandy took care of you and accommodated your needs. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jeff Socha, jeffsocha@landmarkdcj.com
Great service and a very clean facility
Everything from top to bottom. Was pleased with all the service I received. They got the paper work done as soon as possible and they took pride in everything they were doing. The facility was also very clean which makes a big difference. I have been going there for years and will continue to do so.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sally, we appreciate you giving us this review and 5-star rating! It is great to know you have been doing business with us for years. We're glad that you were pleased with the service you received from us. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Tim Lambert
Excellent service
This car buying experience was like none I have ever experienced. From the moment that I walked through the door I felt as though they staff was there to meet with me and listen to what I had to say and want to help me in my situation. I never felt pressured by anyone and walked out with a deal and Landmark has made me a lifetime customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shawn, thank you so much for taking the time to leave this wonderful review. It is our goal to provide every one of our customers with the kind of customer service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future automotive needs. Sincerely, Tim Lambert
LANDMARK DODGE
you all was very nice to me an im enjoying my new dodge ram 1500 thank u all an my GOD BLESS YOU ALL THANKS AGAIN!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alexander, thank you so much for your terrific review. Our customers mean a lot to us and it is great to read your experience went so well at our dealership. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Tim Lambert
GREAT EVERYTHING
Jeff made a promise and followed through with helping me get in a new car. Everyone was professional and very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brittany, thank you so much for taking the time to write this great review! We strive to provide our guests with a professional and helpful service experience and we're glad to hear that this was the case for you. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Tim Lambert
Great mind changing experience
Ms. Brandy was very excellent with her customer service. She took care of everything. I was really uneasy with taking my jeep to the service shop with landmark due to the worst customer service I experienced during the buying process. However, Ms. Brandy made me reconsider giving landmark another chance and possibly buying another vehicle in the future. She deserves all the thanks and even a pay raise if possible. Her customer service was not only excellent with me but with the other customers that were ahead.. Job well done!
- Customer service 5.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joseph, we would like to extend our gratitude to you for taking the time to give us your feedback. Brandy is wholly devoted to the success of our guests' experiences and we are both lucky and proud to have her on our team. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Jeff Socha, jeffsocha@landmarkdcj.com
Professional service from every team member
My service was free as my salesman promised. They told me it would take about 2 hours and it did. I crossed paths with 4 reps while there and all were superb. I asked the lady about accessories i had been seeing on some jeeps and she said they likely came from west coast. I talked to parts about accessories and he gave me a printout of what is available.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us, Nitika! Our customers mean a lot to us and it is great to read your experience went so well at our dealership. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jeff Socha, jeffsocha@landmarkdcj.com
Love my Dodge
The selection of new vehicles was outstanding. The overall friendliness of the sales staff was a major plus. The finance officer was friendly and very helpful. Really good experience.
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
William, we appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have a really good experience. We will share your comments with our team and we look forward to seeing you at our dealership soon. Sincerely, Tim Lambert