Reviews
Ever get in the mood to buy a new car and have the
Ever get in the mood to buy a new car and have the sparkle tarnish by rude pushy sales people that don't know the Model, just the brand and want to put you in it? Not here; attention to details, answers to item specific questions and a skill set rarely found today. Brittany and particularly Dara Rose went above and beyond to get us in the exact vehicle we called on, at a super fair price and did it quickly. Our Allan Vigil Dealership experience was 5 Stars, we shopped 4 other dealerships and bought here, you should too.
Ever get in the mood to buy a new car and have the
Ever get in the mood to buy a new car and have the sparkle tarnish by rude pushy sales people that don't know the Model, just the brand and want to put you in it? Not here; attention to details, answers to item specific questions and a skill set rarely found today. Brittany and particularly Dara Rose went above and beyond to get us in the exact vehicle we called on, at a super fair price and did it quickly. Our Allan Vigil Dealership experience was 5 Stars, we shopped 4 other dealerships and bought here, you should too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Cynthia, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!
My name Is Christopher I came to the dealer for 3
My name Is Christopher I came to the dealer for 3 different services and I was unhappy with the Service Guy Name Vincent he gave me a unpleasant look that I can't explain very unpleasant so I asked him what's wrong but I let it go me and Vincent went to my truck so I can show him the damage that they the mechanic and did and it wasn't there when I bought the truck there and I showed him the damage area on 1 side him he told me that that looked old with touch up paint on it from someone one from there put on my truck and I showed him the other side where the damage and showed that the mechanic had left the part loosen from when he took it off and had to replace and didn't tighten it back on Vincent had a problem with it meaning that it just need tighten so him told me that I needed to talked to Holly she take care things like that so I left came back the next day what is today so I talked to Holly and everything started off good she said she with take care if it and she did lord behold here we go again I am very disappointed in the Allan Vigil Ford in Morrow. I will never bring my truck r tell anyone to go to this place Holly came out to give me my truck and to me that the damage that was on my truck came from a rock and I dnt know how is that and someone put touch up paint it Wow Wow for real but she did git that paint and she said she did that for me for as painted that but that scratches came from the when the truck was painted before and that u can't scratches that deep never heard that before I talked to Jeff there and I get the same thing they r all working together now covered this unprofessional place never saw this n my life every time I have a problem never get a + here I will not let them fixed my dog a bath and think they dnt like BLACK MONEY
My name Is Christopher I came to the dealer for 3
My name Is Christopher I came to the dealer for 3 different services and I was unhappy with the Service Guy Name Vincent he gave me a unpleasant look that I can't explain very unpleasant so I asked him what's wrong but I let it go me and Vincent went to my truck so I can show him the damage that they the mechanic and did and it wasn't there when I bought the truck there and I showed him the damage area on 1 side him he told me that that looked old with touch up paint on it from someone one from there put on my truck and I showed him the other side where the damage and showed that the mechanic had left the part loosen from when he took it off and had to replace and didn't tighten it back on Vincent had a problem with it meaning that it just need tighten so him told me that I needed to talked to Holly she take care things like that so I left came back the next day what is today so I talked to Holly and everything started off good she said she with take care if it and she did lord behold here we go again I am very disappointed in the Allan Vigil Ford in Morrow. I will never bring my truck r tell anyone to go to this place Holly came out to give me my truck and to me that the damage that was on my truck came from a rock and I dnt know how is that and someone put touch up paint it Wow Wow for real but she did git that paint and she said she did that for me for as painted that but that scratches came from the when the truck was painted before and that u can't scratches that deep never heard that before I talked to Jeff there and I get the same thing they r all working together now covered this unprofessional place never saw this n my life every time I have a problem never get a + here I will not let them fixed my dog a bath and think they dnt like BLACK MONEY
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Christopher, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Allan Vigil Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (678) 364-3673 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.
Great Customer Service in Sales as well as in the Service
Great Customer Service in Sales as well as in the Service Department. In the sales department Tylan Harris was my service advisor and he keep me updated on the status of my Lincoln Navigator L The work was completed on time and the Dealership also washed my vehicle. A++ rating for Allan Vigil Ford Lincoln.
Great Customer Service in Sales as well as in the Service
Great Customer Service in Sales as well as in the Service Department. In the sales department Tylan Harris was my service advisor and he keep me updated on the status of my Lincoln Navigator L The work was completed on time and the Dealership also washed my vehicle. A++ rating for Allan Vigil Ford Lincoln.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ben, thank you for leaving such a great review and high star rating. If there is anything else we can do to assist you, please let us know! Take care!
Tylan provided good customer service.
Tylan provided good customer service. He was friendly and expedient. I chose to wait for my oil change, which was a bit longer than usual for a Saturday morning. I received new wiper blades also,,it was easy using my Reward points. The waiting area was comfortable and clean.
Tylan provided good customer service.
Tylan provided good customer service. He was friendly and expedient. I chose to wait for my oil change, which was a bit longer than usual for a Saturday morning. I received new wiper blades also,,it was easy using my Reward points. The waiting area was comfortable and clean.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mary, we appreciate your feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I will leave a review on any website I need to in order
I will leave a review on any website I need to in order to shed light on this particular location because this dealership has to be the WORST in the country along with these unreliable cars! the employees are even worse! 4 months and counting my car is STILL NOT WORKING PROPERLY AND I HAVE NEVER HAD MY CAR SERVICED ANYWHERE BUT HERE! They mess up your car and act like they did absolutely nothing to rectify the situation! If you have an issue, contact corporate because these people wit not assist you until you get their bosses involved! I’m warning you! NEVER BUY A VEHICLE HERE or GET YOUR CAR SERVICED HERE! If you want a full story, please go to my google review for the rundown!
I will leave a review on any website I need to in order
I will leave a review on any website I need to in order to shed light on this particular location because this dealership has to be the WORST in the country along with these unreliable cars! the employees are even worse! 4 months and counting my car is STILL NOT WORKING PROPERLY AND I HAVE NEVER HAD MY CAR SERVICED ANYWHERE BUT HERE! They mess up your car and act like they did absolutely nothing to rectify the situation! If you have an issue, contact corporate because these people wit not assist you until you get their bosses involved! I’m warning you! NEVER BUY A VEHICLE HERE or GET YOUR CAR SERVICED HERE! If you want a full story, please go to my google review for the rundown!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Customer Experience.
Great Customer Experience. I will recommend my friends and family, colleagues to this dealership. Thank you and have a great day. Service repair was excellent.
Great Customer Experience.
Great Customer Experience. I will recommend my friends and family, colleagues to this dealership. Thank you and have a great day. Service repair was excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
I had a very good experience with my salesman Jonathan
I had a very good experience with my salesman Jonathan Simmons. I like my new truck although it is a whole new driving experience comparing to my 2003 F150. I am learning not to shift.
I had a very good experience with my salesman Jonathan
I had a very good experience with my salesman Jonathan Simmons. I like my new truck although it is a whole new driving experience comparing to my 2003 F150. I am learning not to shift.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
From beginning to end, it was a good experience.
From beginning to end, it was a good experience. I did have a concern that was solved, and I was kept in the process. Well run
From beginning to end, it was a good experience.
From beginning to end, it was a good experience. I did have a concern that was solved, and I was kept in the process. Well run
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kenneth, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Excellent experience at this dealership.
Excellent experience at this dealership. Henry and Mr. Shed made my experience exceptional. Great experience from beginning to end. I will definitely recommend this dealership to friends and family.
Excellent experience at this dealership.
Excellent experience at this dealership. Henry and Mr. Shed made my experience exceptional. Great experience from beginning to end. I will definitely recommend this dealership to friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Marvin, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Dropped off car for oil change and a minor repair,,,,kept
Dropped off car for oil change and a minor repair,,,,kept car for about 3 days because of ?storm? could not be washed but thought we would get a follow up call ,,,how is car running,what does replacement part do, any questions on repairs,,,just good customer service
Dropped off car for oil change and a minor repair,,,,kept
Dropped off car for oil change and a minor repair,,,,kept car for about 3 days because of ?storm? could not be washed but thought we would get a follow up call ,,,how is car running,what does replacement part do, any questions on repairs,,,just good customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John, thank you; we appreciate your feedback! We hope to be of service to you again! Take care!