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Allan Vigil Ford Lincoln

(836 reviews)

Reviews

(836 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I am happy Lincoln owner

Everyone who I have dealt with has been so polite an friendly. I will share y?all information with friends and family who would love to ride in a nice Lincoln.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Warranty claim

It was a pleasant experience. Staff was very polite and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Wayne, we are glad you found our staff to be so supportive during your experience with us! If there is anything else we can do to assist you, please let us know! Take care!

Car service

Pleasing environment very comfortable waiting areas and very friendly and helpful people

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Theodis, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Respect

I would like to say thanks to Cecil Rivers for his knowledge of the Industry, professionalism and how he care for his buyers. He is representing Allan Vigil with respect and honesty. I would send others directly to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Linda, thanks for the great star-rating! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

2017 F-150 Jennifer Wilkes

I was in and out in less than 40 minutes getting an oil change and tires rotation on my F-150. Jennifer Wilkes is an excellent Service Advisor. She even gave me estimates on tires for my wife Linclon towncar.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great dealer, huge lot and inventory

Great dealership with huge inventory and massive space. No high pressure sales tactics either, which is a big relief when looking around and shopping for cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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F-150

Everything went smoothly and fairly quick. I'm happy to be back in a new vehicle after mine was totaled in an accident.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!

F 150 Truck

It was great the salesman did say we was going to make it happen and he did so. They also let me drive a few vehicles. I took my time and I was happy with my choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil Change

The wait time was only a hour. That was great, the store was very clean, my car passed the 15,000 point inspection I guess that?s one thing they didn?t tell me, not 100% positive, I have a oil leak they said I would have to make an appointment know I thought they would have done that themselves was check the oil leak out, but the visit was good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2017 Focus RS

Before I could get the car, a recall had to be done for a head gasket. They did that, I got the car and the first day the check engine light came on. Took it back to them, they gave me a loaner, and I got it back 3 days later. So far so good, runs as expected. Whose ever fault it was, they took care of pronto. Thus far Im a satisfied customer.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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