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Gene Messer Ford of Lubbock

(1,740 reviews)
Visit Gene Messer Ford of Lubbock
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
New (806) 451-4430 (806) 451-4430
Used (806) 451-4531 (806) 451-4531
Service (806) 853-9546 (806) 853-9546

Inventory

See all 491 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2018.
The Gene Messer Auto Group provides you with the assurance that your vehicle purchase will be handled in a professional and timely manner. We have been serving Texas and the Southwest United states for over 32 years and have literally thousands upon thousands of satisfied customers. Vehicles represented by the Gene Messer Auto Group for sale have been hand selected and inspected to ensure that you are receiving a quality product. We provide financing options extended warranties and tons of accessories. We look forward to serving you!
Nobody beats a Gene Messer Ford Deal. That's Right Nobody

Service center

Phone number (806) 853-9546

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

(1,740 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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As always my service advisor Glenn Norris is accomodating

As always my service advisor Glenn Norris is accomodating and will look into your car's concern. Always on time and precise to let you know on what your car issues are.

As always my service advisor Glenn Norris is accomodating

As always my service advisor Glenn Norris is accomodating and will look into your car's concern. Always on time and precise to let you know on what your car issues are.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Paul, we're glad you had such a wonderful experience with us! Until the next time we meet, take care!

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Came in for an oil change and checkup today.

Came in for an oil change and checkup today. My service consultant took great care of me.

Came in for an oil change and checkup today.

Came in for an oil change and checkup today. My service consultant took great care of me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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We always have a top notch experience with the service

We always have a top notch experience with the service center at Gene Messer Ford. It’s the only place I trust. Cadyn was super welcoming and helpful. I love the text feature too. He kept me up to date on my car and let me know when it was ready to be picked up. I’d give 10 stars if I could. Thanks Cadyn and Gene Messer Technicians!! You all do a fabulous job!!

We always have a top notch experience with the service

We always have a top notch experience with the service center at Gene Messer Ford. It’s the only place I trust. Cadyn was super welcoming and helpful. I love the text feature too. He kept me up to date on my car and let me know when it was ready to be picked up. I’d give 10 stars if I could. Thanks Cadyn and Gene Messer Technicians!! You all do a fabulous job!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Service team and Alfredo went above and beyond when I had

Service team and Alfredo went above and beyond when I had a flat tire at my home

Service team and Alfredo went above and beyond when I had

Service team and Alfredo went above and beyond when I had a flat tire at my home

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The dealership is clean and is easy to enter the service

The dealership is clean and is easy to enter the service department. It's conveniently located for me.

The dealership is clean and is easy to enter the service

The dealership is clean and is easy to enter the service department. It's conveniently located for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great all round service from beginning to end.

Great all round service from beginning to end. Including service Advisor and speed of service

Great all round service from beginning to end.

Great all round service from beginning to end. Including service Advisor and speed of service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very professional and quick .

Very professional and quick . He in the finance person got us in and out pretty quick.

Very professional and quick .

Very professional and quick . He in the finance person got us in and out pretty quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I dropped my truck off first thing in the morning for a

I dropped my truck off first thing in the morning for a service and was happy with how fast the work was done.

I dropped my truck off first thing in the morning for a

I dropped my truck off first thing in the morning for a service and was happy with how fast the work was done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Got me in and out pretty quick and Britton was very

Got me in and out pretty quick and Britton was very helpful today thank you

Got me in and out pretty quick and Britton was very

Got me in and out pretty quick and Britton was very helpful today thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jose, we are glad Britton could help! If you have any further questions, please don't hesitate to reach out!

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Great service.

Great service. They gave us immediate attention and answered all of our questions. Purchasing the vehicle same day was quick and easy.

Great service.

Great service. They gave us immediate attention and answered all of our questions. Purchasing the vehicle same day was quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

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