Gene Messer Ford of Lubbock
Gene Messer Ford of Lubbock Hours
About Our Dealership
The Gene Messer Auto Group provides you with the assurance that your vehicle purchase will be handled in a professional
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and timely manner. We have been serving Texas and the Southwest United states for over 32 years and have literally thousands upon thousands of satisfied customers. Vehicles represented by the Gene Messer Auto Group for sale have been hand selected and inspected to ensure that you are receiving a quality product. We provide financing options, extended warranties, and tons of accessories. We look forward to serving you!
"Nobody beats a Gene Messer Ford Deal. That's Right Nobody"
Photos & Videos
Service
Tire Rotation
$18.95 and up*
Oil, Filter Change
$29.95 and up*
Wheel Balance
$49.95
Wheel Alignment (FWD)
$89.95
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
Reviews
Read reviews that mention:
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July 9, 2020
Johnny was very helpful and made sure to update me on my vehicle’s needed repairs. The issue with my car was resolved for a good price.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for taking the time to leave us a review! We look forward to your business with us again!
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July 8, 2020
Lincoln pick up and delivery was great. The young man that picked up my Lincoln Nautilus and Lincoln Continental was very courteous and professional. They... were delivered back freshly washed and serviced. I’m very pleased.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
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We have used Gene Messer for years & love them!!!! Very honest, work hard to make their customers happy, they went above & beyond again just like ever... time before!!!! Jimmy Zimmerman is our sales guy he goes above & beyond getting the right truck for the right price , Jeremy is the Manager he is "awesome" great guy to work with on numbers! Tom in finance is super friendly and organized makes signing all the papers fun and quick! I would refer this company to everyone.... Lonny & Traci Lincoln
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 1 found this review helpful. Did you?Dealer ResponseThank you Lonny and Traci for the kind words about Jimmy and Tom! We are thrilled that you had such a wonderful car buying experience here with us! We... thank you for your business and look forward to your next visit!
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July 8, 2020
Went in for a used car left with a great deal on a new car. The process was easy and we got a everything we were looking for.
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you Stacie! We are thrilled that you had an easy car buying experience and ended up with a great deal on a new car!
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July 7, 2020
I have had 2 recalls on my car. Each time my car was at the shop for 8 days requiring changes in medical appointments, etc. I was on the list for a loaner... but never made it past 4th in line. 3 texts to my service advisor were never acknowledged.
Does not recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you? -
July 7, 2020
Barbara Orr did an excellent job and so did the technician that worked on my vehicle. I will continue to come to Gene Messer for my vehicle service.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for your kind words for our staff, we appreciate it!
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July 6, 2020
Very good service and quality work I recommend them to anyone who need a car repaired or a new one in general everyone there will handle your car with... the same care you do, DEFINITELY a 5 star experience.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you, Joshua, for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
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July 6, 2020
Customer service was good but waiting time for oil change was little long. Didn't appear to be very busy at time I was at dealership
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for your kind words! We are thrilled that you had a pleasant service visit!
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July 2, 2020
This is the 4th vehicle we have purchased from Gene Messer Ford and we are always treated with respect. No high pressure sales, just friendly people doing... their job. I would recommend Gene Messer Ford, and lf you need a car, talk to Pat O'Daniel. He will take care of you and get you in the car you want.
Does recommend this dealerShopped for a new carDid make a purchase1 people out of 1 found this review helpful. Did you?Dealer ResponseWe are very happy to hear that we were able to provide you with an enjoyable car buying experience. We thank you for your continued business and look ...forward to your next visit!
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July 2, 2020
Jennifer was a pleasure to work with. I barely had time to put my truck in park when she showed up at my door ready to write up my work order. She kept... me posted throughout the process. Her professionalism is why I drive 12-15 miles out of my way to have my truck serviced at Gene Messer Ford. Great job! God bless y’all!
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to y...our next visit!