Gene Messer Ford of Lubbock

4.4 out of 5 4.4
Rectangle 48
Sales
Service Closed

Gene Messer Ford of Lubbock Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2018

The Gene Messer Auto Group provides you with the assurance that your vehicle purchase will be handled in a professional

...

and timely manner. We have been serving Texas and the Southwest United states for over 32 years and have literally thousands upon thousands of satisfied customers. Vehicles represented by the Gene Messer Auto Group for sale have been hand selected and inspected to ensure that you are receiving a quality product. We provide financing options, extended warranties, and tons of accessories. We look forward to serving you!

"Nobody beats a Gene Messer Ford Deal. That's Right Nobody"

Service

Tire Rotation

$18.95 and up*

Oil, Filter Change

$29.95 and up*

Wheel Balance

$49.95

Wheel Alignment (FWD)

$89.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
444 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 9, 2020

    Johnny was very helpful and made sure to update me on my vehicle’s needed repairs. The issue with my car was resolved for a good price.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us a review! We look forward to your business with us again!

  • 5.0 out of 5
    July 8, 2020

    Lincoln pick up and delivery was great. The young man that picked up my Lincoln Nautilus and Lincoln Continental was very courteous and professional. They... were delivered back freshly washed and serviced. I’m very pleased.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

  • April 14, 2016

    We have used Gene Messer for years & love them!!!! Very honest, work hard to make their customers happy, they went above & beyond again just like ever... time before!!!! Jimmy Zimmerman is our sales guy he goes above & beyond getting the right truck for the right price , Jeremy is the Manager he is "awesome" great guy to work with on numbers! Tom in finance is super friendly and organized makes signing all the papers fun and quick! I would refer this company to everyone.... Lonny & Traci Lincoln

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you Lonny and Traci for the kind words about Jimmy and Tom! We are thrilled that you had such a wonderful car buying experience here with us! We... thank you for your business and look forward to your next visit!

  • 4.0 out of 5
    July 8, 2020

    Went in for a used car left with a great deal on a new car. The process was easy and we got a everything we were looking for.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Stacie! We are thrilled that you had an easy car buying experience and ended up with a great deal on a new car!

  • 2.0 out of 5
    July 7, 2020

    I have had 2 recalls on my car. Each time my car was at the shop for 8 days requiring changes in medical appointments, etc. I was on the list for a loaner... but never made it past 4th in line. 3 texts to my service advisor were never acknowledged.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 7, 2020

    Barbara Orr did an excellent job and so did the technician that worked on my vehicle. I will continue to come to Gene Messer for my vehicle service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words for our staff, we appreciate it!

  • 5.0 out of 5
    July 6, 2020

    Very good service and quality work I recommend them to anyone who need a car repaired or a new one in general everyone there will handle your car with... the same care you do, DEFINITELY a 5 star experience.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Joshua, for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

  • 5.0 out of 5
    July 6, 2020

    Customer service was good but waiting time for oil change was little long. Didn't appear to be very busy at time I was at dealership

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your kind words! We are thrilled that you had a pleasant service visit!

  • 5.0 out of 5
    July 2, 2020

    This is the 4th vehicle we have purchased from Gene Messer Ford and we are always treated with respect. No high pressure sales, just friendly people doing... their job. I would recommend Gene Messer Ford, and lf you need a car, talk to Pat O'Daniel. He will take care of you and get you in the car you want.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are very happy to hear that we were able to provide you with an enjoyable car buying experience. We thank you for your continued business and look ...forward to your next visit!

  • 5.0 out of 5
    July 2, 2020

    Jennifer was a pleasure to work with. I barely had time to put my truck in park when she showed up at my door ready to write up my work order. She kept... me posted throughout the process. Her professionalism is why I drive 12-15 miles out of my way to have my truck serviced at Gene Messer Ford. Great job! God bless y’all!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to y...our next visit!

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