Reviews
Got everything done I needed quick and correctly!
Got everything done I needed quick and correctly! Very pleased with my experience with the service crew and Cadyn for getting everything set up and done!
Got everything done I needed quick and correctly!
Got everything done I needed quick and correctly! Very pleased with my experience with the service crew and Cadyn for getting everything set up and done!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Presented the dealer with what I was looking to do.
Presented the dealer with what I was looking to do. Dealer was able to make the deal work
Presented the dealer with what I was looking to do.
Presented the dealer with what I was looking to do. Dealer was able to make the deal work
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great staff in loan department especially Luis.
Great staff in loan department especially Luis. He was very knowledgeable and called up right away to change some paperwork.
Great staff in loan department especially Luis.
Great staff in loan department especially Luis. He was very knowledgeable and called up right away to change some paperwork.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Debra, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
I go to this dealership for all of my maintenance needs,
I go to this dealership for all of my maintenance needs, and they are always friendly and helpful.
I go to this dealership for all of my maintenance needs,
I go to this dealership for all of my maintenance needs, and they are always friendly and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Aliyah was extremely helpful in helping my husband and I
Aliyah was extremely helpful in helping my husband and I complete the purchase of our new Expedition!
Aliyah was extremely helpful in helping my husband and I
Aliyah was extremely helpful in helping my husband and I complete the purchase of our new Expedition!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Ford Lubbock! Please let us know if there is anything else we can do for you; we are more than happy to help!
Glen did a great job handling my oil change and tire
Glen did a great job handling my oil change and tire rotation. Always courteous and efficient
Glen did a great job handling my oil change and tire
Glen did a great job handling my oil change and tire rotation. Always courteous and efficient
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mike, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Have always received great service from this dealership.
Have always received great service from this dealership. Won't take my vehicles anywhere else for any maintenance issues.
Have always received great service from this dealership.
Have always received great service from this dealership. Won't take my vehicles anywhere else for any maintenance issues.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy to schedule service.
Easy to schedule service. Service completed very efficiently. Everybody was very friendly and helpful with all aspects of appointment
Easy to schedule service.
Easy to schedule service. Service completed very efficiently. Everybody was very friendly and helpful with all aspects of appointment
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Messer Lubbock on 19th street has always provided and
Messer Lubbock on 19th street has always provided and efficient service. This is a lot of words.
Messer Lubbock on 19th street has always provided and
Messer Lubbock on 19th street has always provided and efficient service. This is a lot of words.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John was great!
John was great! He took over from Tom (who was not helpful) and made sure I knew what was happening with my car and when it would be done! I will ask for John on all future visits!!
John was great!
John was great! He took over from Tom (who was not helpful) and made sure I knew what was happening with my car and when it would be done! I will ask for John on all future visits!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair