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Reviews

5.0
13 lifetime reviews.
  • Great Customer Service ask for Sammy

    looked over a hundred vehicles online before settling on test driving from Covington Ford. No pressure to buy and everyone was friendly. The had t...


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    looked over a hundred vehicles online before settling on test driving from Covington Ford. No pressure to buy and everyone was friendly. The had the best price on the vehicle I was looking for with the best miles. I've worked as a vendor in the largest chevy dealership in the United States before and had a very negative attitude about dealerships. This was the exact opposite. I would definitely recommend them to my family and friends. Just my two cents

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Very glad that we purchasd our Focus from Ford!

    Anytime I have had a problem with the car or something has needed repaired, they were always on top of it! I called to ask if I could get a car to...


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    Anytime I have had a problem with the car or something has needed repaired, they were always on top of it! I called to ask if I could get a car to borrow while they fix my ac and the service manager instantly said "yes!" Drop off the car today! Yes I have a warranty, but they are always so willing to help my family and I out! Thank you Covington Ford for all you do!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • LACK OF CUSTOMER SERVICE.

    I visit cars.com and I found a truck in this dealer website. I requested some info about a ford-150 carfax but I never had a reply since 2 weeks. ...

    Dealer Response

    I try my best to respond to inquires during business hours in at least an hour. I went back and checked all of May and couldn't find a Tony from L...


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    I visit cars.com and I found a truck in this dealer website. I requested some info about a ford-150 carfax but I never had a reply since 2 weeks. I think they need better customer service if they want to stay in the dealers market.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I try my best to respond to inquires during business hours in at least an hour. I went back and checked all of May and couldn't find a Tony from Lawrenceville. Sorry your inquiry wasn't responded to.


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