Santa Margarita Ford

I've been a car owner for 40 years, and I've never, ever had the level of service I receive at Santa Margarita Ford. Everything I experience there is remarkable - the efficiency and friendliness of the staff, the actual car maintenance and the willingness to go the extra mile by retrieving and returning my car for the day of service. And they don't charge more than a fair market rate for the service. If you're anywhere near south Orange County don't waste your time anyplace else.

Great Dealership. Have purchased seven vehicles from them and every deal was great. Excellent service department and all the staff are friendly and courteous. I recommend them with confidence.

Advisers Sal and Justin are great! No xx from them and straight to the point. They don’t push repairs and will tell you if something can wait. I drive from Corona to Santa Margarita Ford passing other Ford dealerships because of my comfort with these guys. Highly recommend!

Been waiting with Miguel in the service department for years in taking care of my Fords. Always great to work with. Efficient, keeps me up to date on the status of my car, and always looks out for me. Keeps me bringing my cars back.

I always take my cars to Santa Margarita Ford for scheduled oil changes etc. This time Freddy helped me. He is very thorough and courteous. They always let me know when it’s time to do other things like buy tires, change filters… I usually get my car back looking wonderful after they wash it.

I have found all representatives at this dealership to be very responsive to my varying vehicle needs, the service advisor , the service manager, the parts department, the finance department, have all provided exceptional service in the 4 years I have been taking my 2016 vehicle to them.

I was looking for a 4 runner and went to RSM Toyota. They didn't have any. I decided to look at a Bronco Sport @ RSM Ford and they had a 4 runner there. It was exactly what I was looking for and the price was right! They were more than fair with the trade-in I had. No hard sales or pushy sales people. The salesman Vinnie was excellent. I have bought many vehicles in my lifetime and this was by far the easiest. The finance guy, Dave was very helpful answering my questions about extended warranty. I highly recommend RSM Ford.

Once again , another positive service department experience here at RSM Ford. Fredy Campos handled my concerns and there were 3 warranty issues along with the 15K service and alignment on my 2023 F-150. Work was completed same day, Fredy handled the special order parts for 1 of the warranty concerns, and is actively assisting me on warranty replacement inquiries into my Factory Tonneau cover- I highly recommend him. I always crawl under every car after it gets serviced and I can verify the technicians don’t leave any oil residue, the oil filter is tight and the fluid levels are topped off. It’s the attention to detail I look for and RSM Ford has always met my expectations. They handled service and repairs on my old 2006 F-150 as well as my 2003 Cobra and I always had the same results. Customer for life!

I have come here twice to buy a new car and both times I went to another Ford dealer without showing them their price and have gotten atleat 4k less.at other dealerships and when I didn't buy they kept changing people on Mr trying to close me .

This was my first experience and it was great. The young man, Salvador who helped me was pleasant and knowledgeable. I listened to his recommendations and he even enrolled me for a rebate that I knew nothing about. The service was timely and I will return without hesitation. Thank you Salvador and Santa Margarita Ford.