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Santa Margarita Ford

(481 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday Closed Closed

Reviews

(481 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Highly recommend Rancho Santa Margarita Ford!

My wife and I had a great experience purchasing a Ford Explorer Timberline on December 28, 2021. Nick Troy (car salesman) and Sharvin (finance) made the entire process pleasant. We couldn’t have asked for better service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I HAVE A 2016 EXPLORER THAT I BOUGHT HERE AND HAVE HAD...

I HAVE A 2016 EXPLORER THAT I BOUGHT HERE AND HAVE HAD SERVICED HERE. EVERYTHING WAS GREAT. MIGUEL IN SERVICE HAS DONE AN EXCEPTIONAL JOB AS WELL AS ALL THE OTHERS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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My service advisor Miguel, is very friendly and...

My service advisor Miguel, is very friendly and professional. He makes sure our cars are serviced on time. Recommend SM Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Fredy Campos in service was the best. Always kept me up...

Fredy Campos in service was the best. Always kept me up to date on the progress and cost of the repairs. I highly recommend talking to Fredy about your vehicle repair needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Have only bought one vehicle in that past from SMF and so...

Have only bought one vehicle in that past from SMF and so far it has been a great experience! My service agent is Sal and he has been the best service guy I have ever worked with! I will be buying a new vehicle in 2022 and will most definitely buy from Santa Margarita Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Recently picked up my 2021 Bronco First Edition from...

Recently picked up my 2021 Bronco First Edition from Santa Margarita Ford and I have to say that I am now relieved. I'm active in online communities and have been reading the scary stories of dealerships playing games with reservation holders, charging bizarre fees, and taking advantage of customers. This was not the case at Santa Margarita Ford. Meehow and team played the "what you see is what you get" strategy... which is awesome. No games, no pressure tactics, it was a great experience. I certainly recommend Santa Margarita Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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We have bought several vehicles from Robbie over the...

We have bought several vehicles from Robbie over the years, he’s top notch! Service and attention to detail is second to none.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Experience

Great experience again. My family has purchased 10 vehicles from Santa Margarita Ford over the years and each experience has been wonderful. Just purchased a new explorer sport and the process went smoothly until their computers crashed on them. We had to come back the next day to finish the financing. Once we started the paperwork things went smoothly and quickly. A big shout out to sales associate Matt who assisted us with the process and even came in on his day off to help us finish the paperwork. Never have had a problem with this dealership when buying cars or having them serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This was my first ford in 30 years. I had a outstanding...

This was my first ford in 30 years. I had a outstanding experience from order placement to delivery. I'm very pleased RM Ford my expectation were more than met.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Been going here for regular service since I bought by car...

Been going here for regular service since I bought by car almost 6 years ago. It's always been top-notch! Recently, I had to take my car in for a repair due to some pesky rodent chewing through some wiring - the fix was fast, and reasonably priced. Couldn't be happier!! (though my feelings regarding the hungry rodent are not quite so positive) :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.