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My service rep was Duane Litz. He is a great sales tool for your dealership. He always answered every question and taken care of every problem.
Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Santa Margarita Ford, we value... our customers and we look forward to seeing you on your next visit. Take care!
Cooling system repaired. Thorough investigation to find the source problems.
We're pleased to hear we could repair your cooling system, Lance! Please don't hesitate to reach out if there's anything additional we can do for you.
Always do a great job in the service dept. Have not needed much service which is good.
Always a good experience! Reliable and on-time! Would definitely recommend.
Lisa, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!
I have been a satisfied customer for 20 years. My hunband and I have been Ford owners for 30 years and our family has been satisfied Ford owners For... over 80 years and we only service our cars at authorized Ford Dealerships. We are qualified to give expert opinion on Ford service. The service department at RSM Ford is not only top notch but next to none in customer care. All of the service managers are exceptional but Roger Espindola is a superior human being as well. Thank you Roger for all the years of service and quality humanity!!!!
Thank you for the 20 years of your business, Terence! It means so much to us to have earned your trust in our business! We hope to see you again in th...e future! Take care!
We feel very comfortable with the repairs that have been made to our vehicles.
We're pleased to hear everything was completed to your satisfaction! We hope you continue to choose Santa Margarita Ford for all your vehicle needs! T...ake care!
I dropped off our 2006 Mustang for a full tune up and airbag recall service. This was all done in one day and no appointment was needed. Good work and... friendly staff.
We're more than happy to help keep your Mustang running great, David! At Santa Margarita Ford, we value our customers and we look forward to seeing yo...u on your next visit. Take care!
Very helpful, courteous & completed work in timely manner ??????
Purchase and 3,000 Maintenance for 2017 explorer. On line appointment (great-no problems). Maintenance completed on time as stated by manager.
Barry, your positive review means a lot to us and we?re happy we could help you! Please let us know if there is ever anything else we can do for you! ...Safe travels!
There is a reason I stick with Rancho Santa Margarita Ford and that is there fine service and dependability. I know when I go there I will get exactly... what I ask for if not more. Roger has been an excellent service rep being courteous and knowledgable. I usually wait for my car and he always keeps me informed as to the progress of the repairs. I am grateful for the service and the superior support I receive, from the first phone call until my service is completed.
Joan, we set high expectations for ourselves so it?s gratifying to hear you have had great experiences with us. We hope you continue to choose Santa M...argarita Ford for all your vehicle needs! Take care!