Reviews
We worked out a fair deal for a New Ford Ranger Pickup
We worked out a fair deal for a New Ford Ranger Pickup Truck. Everyone was very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeff, It's wonderful to see that we got you into a new Ranger! We really appreciate your feedback and hope to see you back again soon! Regards, The Santa Margarita Ford Team
Santa Margarita Ford was a great experience for us.
Santa Margarita Ford was a great experience for us. Attentive and professional and made the process smooth. Blake in sales and Dave in finance made the process easy and got us a good deal on a great car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It truly makes us happy to see that Blake and Dave provided you with an amazing car-buying experience! Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, The Santa Margarita Ford Team
Great place to get your ford serviced - very helpful and
Great place to get your ford serviced - very helpful and professional staff to assist you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to see that you had an enjoyable visit here with us! We look forward to seeing you again! Regards, The Santa Margarita Ford Team
Services were completed promptly, with good
Services were completed promptly, with good communication. Not sure if SMF has ceased to do car washes after services, but truck was not washed when picked up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad that you received both prompt and quality service. Unfortunately, at the moment, our car wash is down for repair. We hope to have it up and running again soon, so you and all of our valued guests can have their vehicles washed after service. Regards, The Santa Margarita Ford Team
Robbie is the best!
Robbie is the best!!!! He is always willing to work with me and somehow always manages to get me exactly what i want. 10/10
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your excellent rating, Sabrina! We're so proud of Robbie for always delivering top-notch service. Regards, The Santa Margarita Ford Team
Rene was a pleasure to deal with.
Rene was a pleasure to deal with. Thorough and responsive. Really appreciated the overall experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback and are thrilled to hear that you had a positive experience at our dealership. Regards, The Santa Margarita Ford Team
Miguel was really helpful, I got my car on time
Miguel was really helpful, I got my car on time promised. Mist of the staff are cordial.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love to read about your visit! Our technicians work diligently to provide high-quality maintenance and keep your vehicle in optimal condition. Thank you for your review! Regards, The Santa Margarita Ford Team
Blake and Joseph made the purchase easy.
Blake and Joseph made the purchase easy. No gimmicks and no price changes. The price I was quoted was the price I paid. Everyone at the dealership was friendly and it was a clean atmosphere. Highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's a team effort here and we're happy to see Blake and Joseph provided you with a transparent car-buying experience and you drove home satisfied. Welcome to our SM Ford Family and thank you for this 5-star review. We hope you're enjoying your new vehicle thus far and we hope to see you here at your first service visit. Regards, The Santa Margarita Ford Team
I’ve gone to several Ford Dealers for service and Santa
I’ve gone to several Ford Dealers for service and Santa Margarita is hands down the best service and follow-up. Clare did a great job keeping me informed with updates and advice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Santa Margarita Ford, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Regards, The Santa Margarita Ford Team
New maverick
Matthew was very helpful in making sure my new car purchase went smoothly and as quickly as possible. All of the staff worked well together.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing us, Andy! We're lucky to have a great team & thrilled we delivered the quality experience you deserve. Congratulations on your new car! Regards, The Santa Margarita Ford Team