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Santa Margarita Ford

(482 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday Closed Closed

Reviews

(482 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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New maverick

Matthew was very helpful in making sure my new car purchase went smoothly and as quickly as possible. All of the staff worked well together.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing us, Andy! We're lucky to have a great team & thrilled we delivered the quality experience you deserve. Congratulations on your new car! Regards, The Santa Margarita Ford Team

Excellent service, very customer oriented from the first

Excellent service, very customer oriented from the first visit to the sale and the financials

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for choosing us, Gabriel! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Welcome to the family! Regards, The Santa Margarita Ford Team

Excellent customer service and was able to diagnose and

Excellent customer service and was able to diagnose and repair my car promptly. Clare was great to work with and kept me updated about everything while they had my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your positive service review, Rich! We're glad to hear that our team provided you with a seamless and hassle-free experience. Your satisfaction is important to us, so if you have any further questions or need assistance, please don't hesitate to reach out. Regards, The Santa Margarita Ford Team

Always excellent service .

Always excellent service . Claire is always a pleasure to work with. Thank you H Gary Z

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We love to hear it, Gary! Thank you for your stellar feedback! Regards, The Santa Margarita Ford Team

This is my third visit to service my 2020 F150 truck.

This is my third visit to service my 2020 F150 truck. Every time the service is impeccable!! My advisor this time was Sal. He was just as terrific. Efficient and everything he promised delivered!!! Absolutely the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

It's a team effort here and we're so pleased to see our team constantly takes great care of you. We look forward to working with you again soon! Regards, The Santa Margarita Ford Team

I enjoyed my visit at Ford in Santa Margarita.

I enjoyed my visit at Ford in Santa Margarita. Clair was very polite, helpful, and proficient. The nice gentleman also started a conversation with me. It was a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We love to hear you enjoyed your visit, Margaret! Thank you for choosing Santa Margarita Ford! Regards, The Santa Margarita Ford Team

Easiest Lease Transaction in my life!

I had the privilege of working with both Vinny and Blake Williamson in the final stages of my Bronco Sport lease and it was seamless and fast. Blake went above and beyond to locate the color of Bronco I desired and had it washed and ready for me to test drive. He carefully reviewed the features of the car and how to use the vehicle and its technology. The finance process was extremely fast, yet thorough. The dealership was clean and well-maintained and all staff were friendly and very accommodating. I highly recommend this dealership when shopping for a Ford of your choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It's wonderful to hear Vinny and Blake made your shopping experience go as smoothly as possible. Congratulations on your new Bronco! Enjoy it to the fullest! Regards, The Santa Margarita Ford Team

Miguel was awesome.

Miguel was awesome. Easy to deal . Great customer service. Dealer went out the way to help me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Carlos, We couldn't be happier to see Miguel and our team went above and beyond to accommodate you. We're glad that you are satisfied and we look forward to taking care of all your future vehicle needs. Thank you for this great review. Regards, The Santa Margarita Ford Team

I could not believe how amazing this dealership was.

I could not believe how amazing this dealership was. From the moment I pulled up, every person was extremely friendly. Then when I walked into the dealership, I was amazed by how clean and beautiful the place was. The service done on my vehicle was done in a timely manner and they even washed it! Yay!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Karen, we are thrilled that you had a smooth service experience! If you ever need anything, feel free to stop by and see us again! Thanks so much! Regards, The Santa Margarita Ford Team

I have bought three different vehicles from Santa

I have bought three different vehicles from Santa Margarita Ford and they are excellent and very professional! I would recommend that any of my friends and family go to purchase their next vehicle from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Welcome back and thank you for being a valued member of the family! We look forward to continuing to deliver the quality service you deserve. Until next time! Regards, The Santa Margarita Ford Team