Reviews
New maverick
Matthew was very helpful in making sure my new car purchase went smoothly and as quickly as possible. All of the staff worked well together.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing us, Andy! We're lucky to have a great team & thrilled we delivered the quality experience you deserve. Congratulations on your new car! Regards, The Santa Margarita Ford Team
Excellent service, very customer oriented from the first
Excellent service, very customer oriented from the first visit to the sale and the financials
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing us, Gabriel! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Welcome to the family! Regards, The Santa Margarita Ford Team
Excellent customer service and was able to diagnose and
Excellent customer service and was able to diagnose and repair my car promptly. Clare was great to work with and kept me updated about everything while they had my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive service review, Rich! We're glad to hear that our team provided you with a seamless and hassle-free experience. Your satisfaction is important to us, so if you have any further questions or need assistance, please don't hesitate to reach out. Regards, The Santa Margarita Ford Team
Always excellent service .
Always excellent service . Claire is always a pleasure to work with. Thank you H Gary Z
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love to hear it, Gary! Thank you for your stellar feedback! Regards, The Santa Margarita Ford Team
This is my third visit to service my 2020 F150 truck.
This is my third visit to service my 2020 F150 truck. Every time the service is impeccable!! My advisor this time was Sal. He was just as terrific. Efficient and everything he promised delivered!!! Absolutely the best
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's a team effort here and we're so pleased to see our team constantly takes great care of you. We look forward to working with you again soon! Regards, The Santa Margarita Ford Team
I enjoyed my visit at Ford in Santa Margarita.
I enjoyed my visit at Ford in Santa Margarita. Clair was very polite, helpful, and proficient. The nice gentleman also started a conversation with me. It was a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love to hear you enjoyed your visit, Margaret! Thank you for choosing Santa Margarita Ford! Regards, The Santa Margarita Ford Team
Easiest Lease Transaction in my life!
I had the privilege of working with both Vinny and Blake Williamson in the final stages of my Bronco Sport lease and it was seamless and fast. Blake went above and beyond to locate the color of Bronco I desired and had it washed and ready for me to test drive. He carefully reviewed the features of the car and how to use the vehicle and its technology. The finance process was extremely fast, yet thorough. The dealership was clean and well-maintained and all staff were friendly and very accommodating. I highly recommend this dealership when shopping for a Ford of your choice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's wonderful to hear Vinny and Blake made your shopping experience go as smoothly as possible. Congratulations on your new Bronco! Enjoy it to the fullest! Regards, The Santa Margarita Ford Team
Miguel was awesome.
Miguel was awesome. Easy to deal . Great customer service. Dealer went out the way to help me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Carlos, We couldn't be happier to see Miguel and our team went above and beyond to accommodate you. We're glad that you are satisfied and we look forward to taking care of all your future vehicle needs. Thank you for this great review. Regards, The Santa Margarita Ford Team
I could not believe how amazing this dealership was.
I could not believe how amazing this dealership was. From the moment I pulled up, every person was extremely friendly. Then when I walked into the dealership, I was amazed by how clean and beautiful the place was. The service done on my vehicle was done in a timely manner and they even washed it! Yay!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Karen, we are thrilled that you had a smooth service experience! If you ever need anything, feel free to stop by and see us again! Thanks so much! Regards, The Santa Margarita Ford Team
I have bought three different vehicles from Santa
I have bought three different vehicles from Santa Margarita Ford and they are excellent and very professional! I would recommend that any of my friends and family go to purchase their next vehicle from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome back and thank you for being a valued member of the family! We look forward to continuing to deliver the quality service you deserve. Until next time! Regards, The Santa Margarita Ford Team