Reviews
I had an amazing car buying experience with Sam at John
I had an amazing car buying experience with Sam at John Miles Chevrolet! From start to finish, he was absolutely phenomenal. It had been over a decade since I last purchased a vehicle, so I was feeling a bit overwhelmed, but Sam made the entire process smooth, clear, and completely stress-free. He kept me in the loop every step of the way, especially about when the car would arrive in-state, and made sure I understood each part of the buying process. No pressure, no confusion?just honest, helpful guidance and great customer service. If you're looking for someone who?s knowledgeable, patient, and truly cares about helping you find the right vehicle, Sam is your guy. I couldn?t be happier with my experience!
I had an amazing car buying experience with Sam at John
I had an amazing car buying experience with Sam at John Miles Chevrolet! From start to finish, he was absolutely phenomenal. It had been over a decade since I last purchased a vehicle, so I was feeling a bit overwhelmed, but Sam made the entire process smooth, clear, and completely stress-free. He kept me in the loop every step of the way, especially about when the car would arrive in-state, and made sure I understood each part of the buying process. No pressure, no confusion?just honest, helpful guidance and great customer service. If you're looking for someone who?s knowledgeable, patient, and truly cares about helping you find the right vehicle, Sam is your guy. I couldn?t be happier with my experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very good service from Cato, he was amazing and I am so
Very good service from Cato, he was amazing and I am so satisfied.He help me get exactly what I was looking for in a car.
Very good service from Cato, he was amazing and I am so
Very good service from Cato, he was amazing and I am so satisfied.He help me get exactly what I was looking for in a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Maria! We are thrilled to hear that Cato provided you with amazing service and helped you find exactly what you were looking for in a car. We appreciate your feedback and look forward to assisting you at John Miles Chevrolet Buick GMC again in the future! Sincerely, The John Miles Chevrolet Buick GMC Team
Its not easy buying a car these days…especially for a
Its not easy buying a car these days…especially for a woman! Michael Tate sold me a car and really he did all the work!!! I signed a few papers and was driving away in my new ride. Professional and knowledgeable!! See Michael Tate for a great painless experience 😊
Its not easy buying a car these days…especially for a
Its not easy buying a car these days…especially for a woman! Michael Tate sold me a car and really he did all the work!!! I signed a few papers and was driving away in my new ride. Professional and knowledgeable!! See Michael Tate for a great painless experience 😊
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your wonderful review, Peggy! We're thrilled to hear about your positive experience with Michael Tate at John Miles Chevrolet Buick GMC. It's great to know that he helped make the car buying process easy and enjoyable for you. We appreciate your recommendation and look forward to seeing you again soon! Enjoy your new ride! 😊 Sincerely, The John Miles Chevrolet Buick GMC Team
Dealership has posted A vehicle that's no longer
Dealership has posted A vehicle that's no longer available and keeps initiating to attempt to persuade to A different vehicle when clearly informed that that was the only vehicle I was interested, but yet not removed from available status.
Dealership has posted A vehicle that's no longer
Dealership has posted A vehicle that's no longer available and keeps initiating to attempt to persuade to A different vehicle when clearly informed that that was the only vehicle I was interested, but yet not removed from available status.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback. We understand that you were interested in a specific vehicle that was no longer available, and we appreciate you bringing this to our attention. We strive to keep our inventory accurate and your experience at John Miles Chevrolet Buick GMC should reflect that. Please feel free to contact us directly to discuss your needs further or if there's anything else we can assist you with. Your satisfaction is important to us. Sincerely, The John Miles Chevrolet Buick GMC Team
Giving thanks to the staff, they assisted with
Giving thanks to the staff, they assisted with identifying the issues and gave alternatives for financing payment. Do to circumstances out of their control wish repair cost was more reasonable...overall pleased with service.
Giving thanks to the staff, they assisted with
Giving thanks to the staff, they assisted with identifying the issues and gave alternatives for financing payment. Do to circumstances out of their control wish repair cost was more reasonable...overall pleased with service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Mike, for your wonderful review! We appreciate your kind words about our staff and are glad to hear they were able to assist you with identifying issues and financing options. We understand repair costs can be a concern, and we strive to offer the best service possible. Thank you for choosing John Miles Chevrolet Buick GMC, and we look forward to seeing you again! Sincerely, The John Miles Chevrolet Buick GMC Team
Great customer support and service; sales team are
Great customer support and service; sales team are professional and knowledgeable about the vehicle , features, warranty and financing; very comfortable and happy with the vehicle purchase.
Great customer support and service; sales team are
Great customer support and service; sales team are professional and knowledgeable about the vehicle , features, warranty and financing; very comfortable and happy with the vehicle purchase.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Joerle! We're thrilled to hear that you had a great experience with our customer support and that our sales team at John Miles Chevrolet Buick GMC provided you with the knowledge you needed about your vehicle, features, warranty, and financing. It's always our goal to ensure our customers feel comfortable and happy with their purchase. We appreciate your feedback and look forward to seeing you again! Sincerely, The John Miles Chevrolet Buick GMC Team
I appreciate that someone reached out to me via email to
I appreciate that someone reached out to me via email to see how they could further assist me in addition to checking what my current status is on my car buying journey.
I appreciate that someone reached out to me via email to
I appreciate that someone reached out to me via email to see how they could further assist me in addition to checking what my current status is on my car buying journey.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to write about your experience with us, Lakesha! We at John Miles Chevrolet Buick GMC are committed to providing excellent support throughout your car buying journey. It’s great to hear that you felt assisted. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to helping you again! Sincerely, The John Miles Chevrolet Buick GMC Team
Started off with great communication with J.
Started off with great communication with J. D. Shorter and was able to work a deal. Afterwards Al Curry the finance manager canceled my warranty and stated that I would have to return the vehicle for repairs and that no loner would be provided. After several conversations and a follow email from my attorney did he reinstate the warranty. My truck was then repaired at the repair shop of my choice. I would be very cautious dealing with this dealer….the sales staff was top !
Started off with great communication with J.
Started off with great communication with J. D. Shorter and was able to work a deal. Afterwards Al Curry the finance manager canceled my warranty and stated that I would have to return the vehicle for repairs and that no loner would be provided. After several conversations and a follow email from my attorney did he reinstate the warranty. My truck was then repaired at the repair shop of my choice. I would be very cautious dealing with this dealer….the sales staff was top !
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We acknowledge your review and are currently looking into the events you’ve detailed.
Worked with JD Shorter he was excellent.
Worked with JD Shorter he was excellent. He was patient professional and got me exactly what I wanted. He is the Bionic Man for real in the Car Sales Industry. GO SEE HIM!!!!
Worked with JD Shorter he was excellent.
Worked with JD Shorter he was excellent. He was patient professional and got me exactly what I wanted. He is the Bionic Man for real in the Car Sales Industry. GO SEE HIM!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Traci! We appreciate your kind words and are thrilled to hear about your positive experience with JD at John Miles Chevrolet Buick GMC. It's wonderful to know he provided exceptional service and helped you find exactly what you wanted. We hope to see you again soon! Sincerely, The John Miles Chevrolet Buick GMC Team
My salesman, Dexter Arnold, was very nice and helpful.
My salesman, Dexter Arnold, was very nice and helpful. It was a pleasure dealing with him. He seems to genuinely care rather than just trying to make a sale. The finance guy was pretty cool, too.
My salesman, Dexter Arnold, was very nice and helpful.
My salesman, Dexter Arnold, was very nice and helpful. It was a pleasure dealing with him. He seems to genuinely care rather than just trying to make a sale. The finance guy was pretty cool, too.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Michael, for your fantastic review! We’re thrilled to hear that you had a great experience with Dexter and our finance team at John Miles Chevrolet Buick GMC. Our goal is to provide genuine care and support throughout the buying process, and it’s wonderful to see that reflected in your experience. We hope to assist you again in the future! Sincerely, The John Miles Chevrolet Buick GMC Team