Reviews
When I called on Friday to make an appointment for
When I called on Friday to make an appointment for service, the lady in the service department said they were not busy right then if I wanted to come on then. When I arrived, I was the only person there. Service was fast and friendly
When I called on Friday to make an appointment for
When I called on Friday to make an appointment for service, the lady in the service department said they were not busy right then if I wanted to come on then. When I arrived, I was the only person there. Service was fast and friendly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful review, Eula! We're thrilled to hear that you had a fast and friendly service experience at John Miles Chevrolet Buick GMC. We appreciate your trust in us and look forward to seeing you again for your next appointment! Sincerely, The John Miles Chevrolet Buick GMC Team
the personnel were very professional and prompt.
the personnel were very professional and prompt. they answered all our questions. the waiting room was comfortable. we were kept informed of the progress of the rep
the personnel were very professional and prompt.
the personnel were very professional and prompt. they answered all our questions. the waiting room was comfortable. we were kept informed of the progress of the rep
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful review, Sandra! We appreciate your kind words about our professional staff and comfortable waiting area at John Miles Chevrolet Buick GMC. It's great to hear that we were able to keep you informed throughout your experience. We hope to see you again soon! Sincerely, The John Miles Chevrolet Buick GMC Team
I had an amazing car buying experience with Sam at John
I had an amazing car buying experience with Sam at John Miles Chevrolet! From start to finish, he was absolutely phenomenal. It had been over a decade since I last purchased a vehicle, so I was feeling a bit overwhelmed, but Sam made the entire process smooth, clear, and completely stress-free. He kept me in the loop every step of the way, especially about when the car would arrive in-state, and made sure I understood each part of the buying process. No pressure, no confusion?just honest, helpful guidance and great customer service. If you're looking for someone who?s knowledgeable, patient, and truly cares about helping you find the right vehicle, Sam is your guy. I couldn?t be happier with my experience!
I had an amazing car buying experience with Sam at John
I had an amazing car buying experience with Sam at John Miles Chevrolet! From start to finish, he was absolutely phenomenal. It had been over a decade since I last purchased a vehicle, so I was feeling a bit overwhelmed, but Sam made the entire process smooth, clear, and completely stress-free. He kept me in the loop every step of the way, especially about when the car would arrive in-state, and made sure I understood each part of the buying process. No pressure, no confusion?just honest, helpful guidance and great customer service. If you're looking for someone who?s knowledgeable, patient, and truly cares about helping you find the right vehicle, Sam is your guy. I couldn?t be happier with my experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing your wonderful experience with us, Natalie! We're thrilled to hear that Sam provided you with exceptional service during your car buying journey at John Miles Chevrolet Buick GMC. It's great to know he helped make the process smooth and stress-free for you. We appreciate your kind words and hope to assist you again in the future. Enjoy your new vehicle! Sincerely, The John Miles Chevrolet Buick GMC Team
Very good service from Cato, he was amazing and I am so
Very good service from Cato, he was amazing and I am so satisfied.He help me get exactly what I was looking for in a car.
Very good service from Cato, he was amazing and I am so
Very good service from Cato, he was amazing and I am so satisfied.He help me get exactly what I was looking for in a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Maria! We are thrilled to hear that Cato provided you with amazing service and helped you find exactly what you were looking for in a car. We appreciate your feedback and look forward to assisting you at John Miles Chevrolet Buick GMC again in the future! Sincerely, The John Miles Chevrolet Buick GMC Team
Its not easy buying a car these days…especially for a
Its not easy buying a car these days…especially for a woman! Michael Tate sold me a car and really he did all the work!!! I signed a few papers and was driving away in my new ride. Professional and knowledgeable!! See Michael Tate for a great painless experience 😊
Its not easy buying a car these days…especially for a
Its not easy buying a car these days…especially for a woman! Michael Tate sold me a car and really he did all the work!!! I signed a few papers and was driving away in my new ride. Professional and knowledgeable!! See Michael Tate for a great painless experience 😊
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your wonderful review, Peggy! We're thrilled to hear about your positive experience with Michael Tate at John Miles Chevrolet Buick GMC. It's great to know that he helped make the car buying process easy and enjoyable for you. We appreciate your recommendation and look forward to seeing you again soon! Enjoy your new ride! 😊 Sincerely, The John Miles Chevrolet Buick GMC Team
Dealership has posted A vehicle that's no longer
Dealership has posted A vehicle that's no longer available and keeps initiating to attempt to persuade to A different vehicle when clearly informed that that was the only vehicle I was interested, but yet not removed from available status.
Dealership has posted A vehicle that's no longer
Dealership has posted A vehicle that's no longer available and keeps initiating to attempt to persuade to A different vehicle when clearly informed that that was the only vehicle I was interested, but yet not removed from available status.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback. We understand that you were interested in a specific vehicle that was no longer available, and we appreciate you bringing this to our attention. We strive to keep our inventory accurate and your experience at John Miles Chevrolet Buick GMC should reflect that. Please feel free to contact us directly to discuss your needs further or if there's anything else we can assist you with. Your satisfaction is important to us. Sincerely, The John Miles Chevrolet Buick GMC Team
Giving thanks to the staff, they assisted with
Giving thanks to the staff, they assisted with identifying the issues and gave alternatives for financing payment. Do to circumstances out of their control wish repair cost was more reasonable...overall pleased with service.
Giving thanks to the staff, they assisted with
Giving thanks to the staff, they assisted with identifying the issues and gave alternatives for financing payment. Do to circumstances out of their control wish repair cost was more reasonable...overall pleased with service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Mike, for your wonderful review! We appreciate your kind words about our staff and are glad to hear they were able to assist you with identifying issues and financing options. We understand repair costs can be a concern, and we strive to offer the best service possible. Thank you for choosing John Miles Chevrolet Buick GMC, and we look forward to seeing you again! Sincerely, The John Miles Chevrolet Buick GMC Team
Great customer support and service; sales team are
Great customer support and service; sales team are professional and knowledgeable about the vehicle , features, warranty and financing; very comfortable and happy with the vehicle purchase.
Great customer support and service; sales team are
Great customer support and service; sales team are professional and knowledgeable about the vehicle , features, warranty and financing; very comfortable and happy with the vehicle purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Joerle! We're thrilled to hear that you had a great experience with our customer support and that our sales team at John Miles Chevrolet Buick GMC provided you with the knowledge you needed about your vehicle, features, warranty, and financing. It's always our goal to ensure our customers feel comfortable and happy with their purchase. We appreciate your feedback and look forward to seeing you again! Sincerely, The John Miles Chevrolet Buick GMC Team
I appreciate that someone reached out to me via email to
I appreciate that someone reached out to me via email to see how they could further assist me in addition to checking what my current status is on my car buying journey.
I appreciate that someone reached out to me via email to
I appreciate that someone reached out to me via email to see how they could further assist me in addition to checking what my current status is on my car buying journey.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to write about your experience with us, Lakesha! We at John Miles Chevrolet Buick GMC are committed to providing excellent support throughout your car buying journey. It’s great to hear that you felt assisted. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to helping you again! Sincerely, The John Miles Chevrolet Buick GMC Team
Started off with great communication with J.
Started off with great communication with J. D. Shorter and was able to work a deal. Afterwards Al Curry the finance manager canceled my warranty and stated that I would have to return the vehicle for repairs and that no loner would be provided. After several conversations and a follow email from my attorney did he reinstate the warranty. My truck was then repaired at the repair shop of my choice. I would be very cautious dealing with this dealer….the sales staff was top !
Started off with great communication with J.
Started off with great communication with J. D. Shorter and was able to work a deal. Afterwards Al Curry the finance manager canceled my warranty and stated that I would have to return the vehicle for repairs and that no loner would be provided. After several conversations and a follow email from my attorney did he reinstate the warranty. My truck was then repaired at the repair shop of my choice. I would be very cautious dealing with this dealer….the sales staff was top !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We acknowledge your review and are currently looking into the events you’ve detailed.