John Miles Chevrolet Buick GMC

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Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 8:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 2:00 PM
Sun Closed
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Reviews

3.9
48 lifetime reviews.
  • Great Service

    I went thinking that all I needed was a balance and rotation, but I had a serious recall and they took care of me without hesitation. There was ho...


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    I went thinking that all I needed was a balance and rotation, but I had a serious recall and they took care of me without hesitation. There was hot coffee, water, and food for us to eat, they work quick and even clean your car I love them.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Poor customer service

    Purchased two used vehicles at the end of August, 2016. One of the vehicles was reupholstered with new leather but did not come back with head res...


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    Purchased two used vehicles at the end of August, 2016. One of the vehicles was reupholstered with new leather but did not come back with head rests for the back seats. Dealership was notified first of September. It's now mid-May and I still do not have head rests and cannot get anyone to call back. It's amazing that while you're in the buying process you can get anyone to return calls but now that I'm paying on them everyone disappears. Very unhappy with the way I've been treated.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Poor Customer Service

    I came in for an oil change. Every time I come to this dealership for service I have never felt like my business was appreciated. Yesterday the ac...

    Dealer Response

    We apologize for your bad experience, please call me directly, I'd be happy to discuss this with you. Mike Tart 678.374.4691 We stride in 100% cus...


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    I came in for an oil change. Every time I come to this dealership for service I have never felt like my business was appreciated. Yesterday the actions of one of your service advisors proved that this dealership does not appreciate my business. After coming into speak with a service advisor about why I brought my car in I stood there patiently waiting as the two available wrapped up with what they were handling. By handling I mean the African American young man was completing a service ticket with the customer standing in front of him and the Caucasian woman was wrapping up a call with a service tech. Both employees acknowledged my presence by looking at me when I walked in the door. I stood right in front of the Caucasian woman as it sounded as if she was wrapping up her call. When she finished her call she put her head down to work on the paper work. While doing so another customer walked in. By this time I had been standing there for 10 minutes. When she looked up she preceded to ask the customer who had just walked in if she could help him. The African American service advisor noticed what had happened and so did another employee. They asked me if I wanted to go ahead and wait in the lobby and they would be in shortly to help. When bringing me my paperwork to sign the African American young man apologized for what had taken place. While with the service tech it was discovered I needed brakes and rotors. But due to the experiences I've had with this dealership I opted to travel to another county to have the work done. I refuse to spend my money in a business that does not value me as a customer. It was disheartening to see such behavior and I hope she is not the face and imagine that you all continue to allow.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We apologize for your bad experience, please call me directly, I'd be happy to discuss this with you. Mike Tart 678.374.4691 We stride in 100% customer satisfaction. Thank you.


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Service & Repair

About Our Dealership

Dealer on Cars.com since March 2011

Our Sales Team has one purpose: to exceed your expectations from test drive to delivery. We believe that great prices, paying TOP DOLLAR for well maintained trade ins, and striving to provide ALL of our customers low interest financing, regardless of credit history, is the reason why we are "MILES ABOVE THE REST!". Send us an email, give us a call, or just stop by and see us. We guarantee that you experience will be FAST, FRIENDLY AND STRESS FREE!

"Miles Above The Rest!"