John Miles Chevrolet Buick GMC

2.8
(100 reviews)
Visit John Miles Chevrolet Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed

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New (678) 509-7976 (678) 509-7976
Used (678) 509-7988 (678) 509-7988
Service (678) 374-4758 (678) 374-4758

Inventory

See all 142 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since March 2011.
Our Sales Team has one purpose: to exceed your expectations from test drive to delivery. We believe that great prices paying TOP DOLLAR for well maintained trade ins and striving to provide ALL of our customers low interest financing regardless of credit history is the reason why we are "MILES ABOVE THE REST!". Send us an email give us a call or just stop by and see us. We guarantee that you experience will be FAST FRIENDLY AND STRESS FREE!
Miles Above The Rest!

Service center

Phone number (678) 374-4758

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

2.8
(100 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John Miles Chevrolet Buick GMC from DealerRater.

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1.0

Do not go to this stealership!

Do not go to this stealership!! My wife wanted an oil change and I expressed that she should wait and go to an indy shop but she said she had a coupon so she went. While waiting on her car a male customer expressed how he had come there and was told he had 2 nails in his tire and it couldn't be repaired so with all of thier antics it would be roughly around $500 to fix--he said no and went down the street to tires plus found out only one nail and paid $15 and was on his way. Back to our issue--- one tpms sensor had just started going in and out so they said the could replaced for roughly $150. I told my wife I didn't think she should do it and we could go online and buy 4 OEM sensors and take it somewhere else but she deided to let them change the bad sensor. Low and behold she was told that another sensor had low voltage and would probably go out soon---I told her just get the bad one done and we will deal with that later. they replaced the bad sensor and when they were done none of the sensors would read and tire light was still on. They expressed that the other sensor that had low voltage was now the culprit and sent on her on her way with no tpms sensors reading now. She called me and I went crazy! How do you spend money for a repair and leave in worse shape than you came. After her calling with me on 3 way and me going off they said bring the car back and they would see if they could reprogram them. The tech stuck with his initial story about the other sensor being the culprit but after going to the service manager and having her take it back to the back--low and behold all sensors reading and tire light is off DO NOT GO TO THIS STEALERSHIP!!!

1.0

Do not go to this stealership!

Do not go to this stealership!! My wife wanted an oil change and I expressed that she should wait and go to an indy shop but she said she had a coupon so she went. While waiting on her car a male customer expressed how he had come there and was told he had 2 nails in his tire and it couldn't be repaired so with all of thier antics it would be roughly around $500 to fix--he said no and went down the street to tires plus found out only one nail and paid $15 and was on his way. Back to our issue--- one tpms sensor had just started going in and out so they said the could replaced for roughly $150. I told my wife I didn't think she should do it and we could go online and buy 4 OEM sensors and take it somewhere else but she deided to let them change the bad sensor. Low and behold she was told that another sensor had low voltage and would probably go out soon---I told her just get the bad one done and we will deal with that later. they replaced the bad sensor and when they were done none of the sensors would read and tire light was still on. They expressed that the other sensor that had low voltage was now the culprit and sent on her on her way with no tpms sensors reading now. She called me and I went crazy! How do you spend money for a repair and leave in worse shape than you came. After her calling with me on 3 way and me going off they said bring the car back and they would see if they could reprogram them. The tech stuck with his initial story about the other sensor being the culprit but after going to the service manager and having her take it back to the back--low and behold all sensors reading and tire light is off DO NOT GO TO THIS STEALERSHIP!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback, David. Here at John Miles Chevrolet Buick GMC, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. Sincerely, The John Miles Chevrolet Buick GMC Team

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1.0

DO NOT GO TO THIS DEALER

I will NEVER bring my car in for service again as long as I am alive! I brought my truck in for service and I told them I had a warranty. The lady told me on the phone "oh we dont know anything about that warranty company but bring it in anyway". That should have been my warning to not go. I get there and they fixed the car and the warranty company agreed to pay the claim. I get there to pick up my truck and they literally held my keys hostage UNTIL the warranty company literally called them and confirmed they paid the claim. WHAT KIND OF FOOLISHNESS IS THIS. Stay away from the service department at all costs.

1.0

DO NOT GO TO THIS DEALER

I will NEVER bring my car in for service again as long as I am alive! I brought my truck in for service and I told them I had a warranty. The lady told me on the phone "oh we dont know anything about that warranty company but bring it in anyway". That should have been my warning to not go. I get there and they fixed the car and the warranty company agreed to pay the claim. I get there to pick up my truck and they literally held my keys hostage UNTIL the warranty company literally called them and confirmed they paid the claim. WHAT KIND OF FOOLISHNESS IS THIS. Stay away from the service department at all costs.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback, Rod. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The John Miles Chevrolet Buick GMC Team

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1.0

Car owner

I wouldn't take my car over there to do any work on it for anything

1.0

Car owner

I wouldn't take my car over there to do any work on it for anything

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience with us, Articher. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The John Miles Chevrolet Buick GMC Team

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5.0

Sandra Boles and the Service Department staff are

Sandra Boles and the Service Department staff are Awesome!!! Sandra takes pride in her Customer Service. She is always SMILING.

5.0

Sandra Boles and the Service Department staff are

Sandra Boles and the Service Department staff are Awesome!!! Sandra takes pride in her Customer Service. She is always SMILING.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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1.0

Would not recommend going to , I am in a middle of a

Would not recommend going to , I am in a middle of a lawsuit because the service manger lady is willing to put that whole entire business at risk and that place is letting her . Months ago I got my shift nob done , forgot what the actual name of the part is but it’s the part that controls the park and drive . A few days after I got it done I notice my locks weren’t lifting up when I put the car in park . and reported the problem to them . They said that there’s nothing they can do because they did the work already ,and now months have passed and the part they fixed has came unloose and has broken . I’m going to win the case for sure, but I wanted to just write this and note this because it’s so obvious that this whole entire place is somewhat scammy and customers I hear and see you for sure . Theres so many reviews about this place doing a horrible job on parts and to see them and the service manager behave in such ways is ridiculous and the service manager who is the service manager has been working there for years and just makes the place look scammy . I did not have much money so when I get stuff done I expect it to go the right way not wrong way . The place is barely standing and yet people who are working there are causing all of these bad reviews because the people who work there simply do not care and so people have to suffer . So the only way to go about it is a lawsuit because the place is locally owned . So it makes since why the establishment is the way it is .

1.0

Would not recommend going to , I am in a middle of a

Would not recommend going to , I am in a middle of a lawsuit because the service manger lady is willing to put that whole entire business at risk and that place is letting her . Months ago I got my shift nob done , forgot what the actual name of the part is but it’s the part that controls the park and drive . A few days after I got it done I notice my locks weren’t lifting up when I put the car in park . and reported the problem to them . They said that there’s nothing they can do because they did the work already ,and now months have passed and the part they fixed has came unloose and has broken . I’m going to win the case for sure, but I wanted to just write this and note this because it’s so obvious that this whole entire place is somewhat scammy and customers I hear and see you for sure . Theres so many reviews about this place doing a horrible job on parts and to see them and the service manager behave in such ways is ridiculous and the service manager who is the service manager has been working there for years and just makes the place look scammy . I did not have much money so when I get stuff done I expect it to go the right way not wrong way . The place is barely standing and yet people who are working there are causing all of these bad reviews because the people who work there simply do not care and so people have to suffer . So the only way to go about it is a lawsuit because the place is locally owned . So it makes since why the establishment is the way it is .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.
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2.0

1900 plus repair

I spent over 1900 to have a radiator installed and my air conditioner serviced because I saw my anti freeze was seeping out. And my thermostat needle would drip to C it never ran hot it is doing the same thing except for the coolant seeping out, and I notice the front of my car being scratched, I had to pay to have a rental car, All I can say is I will be back on Monday

2.0

1900 plus repair

I spent over 1900 to have a radiator installed and my air conditioner serviced because I saw my anti freeze was seeping out. And my thermostat needle would drip to C it never ran hot it is doing the same thing except for the coolant seeping out, and I notice the front of my car being scratched, I had to pay to have a rental car, All I can say is I will be back on Monday

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The John Miles Chevrolet Buick GMC Team

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4.0

Routine maintenance

The facility was nice. The team was friendly. I was pleased with the service.

4.0

Routine maintenance

The facility was nice. The team was friendly. I was pleased with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your marvelous feedback, Larry Whitehead. It's our commitment to ensure quality customer care by providing nice facilities as well as friendly and pleasing service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The John Miles Chevrolet Buick GMC Team

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5.0

Superior!

I don?t prefer shopping directly at the dealer but had a wonderful experience here. Went looking for a used car, and found a brand new one for around the same price as the used?incredible! Staff was very welcoming and friendly! They even found additional discounts I didn?t even know I was eligible for. Great experience. I?ve also taken the vehicle to them for service every time since.

5.0

Superior!

I don?t prefer shopping directly at the dealer but had a wonderful experience here. Went looking for a used car, and found a brand new one for around the same price as the used?incredible! Staff was very welcoming and friendly! They even found additional discounts I didn?t even know I was eligible for. Great experience. I?ve also taken the vehicle to them for service every time since.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sherita, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at John Miles Chevrolet Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The John Miles Chevrolet Buick GMC Team

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5.0

Are you looking for a CAR ???

My experience with John Miles Chevrolet , Buick , and GMC was far above my expectations. Everyone was nice Professional and Pleasant. It was a great experience from the first phone call , to me driving off the lot In a Brand New Car. Me. ! Yes it was Me. I?m gonna Shout to the roof~tops and Scream into everybody Ears . If your looking for a Car. Look at John Miles Chevrolet , Buick, and GMC in Conyers Ga.

5.0

Are you looking for a CAR ???

My experience with John Miles Chevrolet , Buick , and GMC was far above my expectations. Everyone was nice Professional and Pleasant. It was a great experience from the first phone call , to me driving off the lot In a Brand New Car. Me. ! Yes it was Me. I?m gonna Shout to the roof~tops and Scream into everybody Ears . If your looking for a Car. Look at John Miles Chevrolet , Buick, and GMC in Conyers Ga.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The John Miles Chevrolet Buick GMC Team

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1.0

Mother

Was not good service. Will try working when them again because recommending their service again

1.0

Mother

Was not good service. Will try working when them again because recommending their service again

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing this review regarding your experience with us, Laverne. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The John Miles Chevrolet Buick GMC Team

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