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John Miles Chevrolet Buick GMC

(110 reviews)
Visit John Miles Chevrolet Buick GMC
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (678) 509-7976 (678) 509-7976
Used (678) 509-7988 (678) 509-7988
Service (678) 374-4758 (678) 374-4758

Inventory

See all 266 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2024.
Our Sales Team has one purpose: to exceed your expectations from test drive to delivery. We believe that great prices paying TOP DOLLAR for well maintained trade ins and striving to provide ALL of our customers low interest financing regardless of credit history is the reason why we are "MILES ABOVE THE REST!". Send us an email give us a call or just stop by and see us. We guarantee that you experience will be FAST FRIENDLY AND STRESS FREE!
Miles Above The Rest!

Service center

Phone number (678) 374-4758

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

(110 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John Miles Chevrolet Buick GMC from DealerRater.

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I appreciate that someone reached out to me via email to

I appreciate that someone reached out to me via email to see how they could further assist me in addition to checking what my current status is on my car buying journey.

I appreciate that someone reached out to me via email to

I appreciate that someone reached out to me via email to see how they could further assist me in addition to checking what my current status is on my car buying journey.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for taking the time to write about your experience with us, Lakesha! We at John Miles Chevrolet Buick GMC are committed to providing excellent support throughout your car buying journey. It’s great to hear that you felt assisted. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to helping you again! Sincerely, The John Miles Chevrolet Buick GMC Team

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Started off with great communication with J.

Started off with great communication with J. D. Shorter and was able to work a deal. Afterwards Al Curry the finance manager canceled my warranty and stated that I would have to return the vehicle for repairs and that no loner would be provided. After several conversations and a follow email from my attorney did he reinstate the warranty. My truck was then repaired at the repair shop of my choice. I would be very cautious dealing with this dealer….the sales staff was top !

Started off with great communication with J.

Started off with great communication with J. D. Shorter and was able to work a deal. Afterwards Al Curry the finance manager canceled my warranty and stated that I would have to return the vehicle for repairs and that no loner would be provided. After several conversations and a follow email from my attorney did he reinstate the warranty. My truck was then repaired at the repair shop of my choice. I would be very cautious dealing with this dealer….the sales staff was top !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We acknowledge your review and are currently looking into the events you’ve detailed.

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Worked with JD Shorter he was excellent.

Worked with JD Shorter he was excellent. He was patient professional and got me exactly what I wanted. He is the Bionic Man for real in the Car Sales Industry. GO SEE HIM!!!!

Worked with JD Shorter he was excellent.

Worked with JD Shorter he was excellent. He was patient professional and got me exactly what I wanted. He is the Bionic Man for real in the Car Sales Industry. GO SEE HIM!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Traci! We appreciate your kind words and are thrilled to hear about your positive experience with JD at John Miles Chevrolet Buick GMC. It's wonderful to know he provided exceptional service and helped you find exactly what you wanted. We hope to see you again soon! Sincerely, The John Miles Chevrolet Buick GMC Team

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My salesman, Dexter Arnold, was very nice and helpful.

My salesman, Dexter Arnold, was very nice and helpful. It was a pleasure dealing with him. He seems to genuinely care rather than just trying to make a sale. The finance guy was pretty cool, too.

My salesman, Dexter Arnold, was very nice and helpful.

My salesman, Dexter Arnold, was very nice and helpful. It was a pleasure dealing with him. He seems to genuinely care rather than just trying to make a sale. The finance guy was pretty cool, too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Michael, for your fantastic review! We’re thrilled to hear that you had a great experience with Dexter and our finance team at John Miles Chevrolet Buick GMC. Our goal is to provide genuine care and support throughout the buying process, and it’s wonderful to see that reflected in your experience. We hope to assist you again in the future! Sincerely, The John Miles Chevrolet Buick GMC Team

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Was first in line for service on Saturday morning

Was first in line for service on Saturday morning 11/9/24. This took just over 2 hours, which I thought was a bit longer than it should take for a full synthetic oil change, balance and rotate four tires, but no big deal. I was promptly greeted and squared away in the customer waiting area, where I enjoyed some fresh, hot coffee and a breakfast bar. The advisor and cashier were extremely friendly, courteous and professional. My service was performed correctly, and my car was returned better than I brought it in, and free of any dirt, greasy steering wheel or debris from the tech who drive the vehicle. My first experience was very positive, and I'll definitely be returning for our maintenance needs on our two vehicles.

Was first in line for service on Saturday morning

Was first in line for service on Saturday morning 11/9/24. This took just over 2 hours, which I thought was a bit longer than it should take for a full synthetic oil change, balance and rotate four tires, but no big deal. I was promptly greeted and squared away in the customer waiting area, where I enjoyed some fresh, hot coffee and a breakfast bar. The advisor and cashier were extremely friendly, courteous and professional. My service was performed correctly, and my car was returned better than I brought it in, and free of any dirt, greasy steering wheel or debris from the tech who drive the vehicle. My first experience was very positive, and I'll definitely be returning for our maintenance needs on our two vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us! We’re glad to hear that you enjoyed your time in our waiting area with coffee and a breakfast bar. It’s great to know that our team provided you with friendly and professional service. We appreciate your feedback about the service time and will take it into consideration. We look forward to seeing you again at John Miles Chevrolet Buick GMC for your maintenance needs on your vehicles! Sincerely, The John Miles Chevrolet Buick GMC Team

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I had a great experience Staff was very knowledgeable

I had a great experience Staff was very knowledgeable and professional. Buying a car can be a very stressful situation. Customer service was wonderful. Thank you John Miles

I had a great experience Staff was very knowledgeable

I had a great experience Staff was very knowledgeable and professional. Buying a car can be a very stressful situation. Customer service was wonderful. Thank you John Miles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Deborah! We're thrilled to hear you had a great experience at John Miles Chevrolet Buick GMC. Our team takes pride in providing knowledgeable and professional service, and it's wonderful to know that we helped make your car-buying journey enjoyable. We appreciate your kind words and hope to see you again soon! Sincerely, The John Miles Chevrolet Buick GMC Team

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After having a tramatic experience at another chevrolet

After having a tramatic experience at another chevrolet dealer God led me to this wonderful dealership. Thanks to Mr Greg Webster for taking a chance on us, thanks to Mr Warren Peek for your awesome customer service and taking care of us, thank you to Mr JD for your help in setting up our onstar, and thank you Mr Curry for your help in finance, these guys were awesome, if you are looking to buy a car even if you are having some challenges do yourself a favor and check out John Miles you will not be sorry.

After having a tramatic experience at another chevrolet

After having a tramatic experience at another chevrolet dealer God led me to this wonderful dealership. Thanks to Mr Greg Webster for taking a chance on us, thanks to Mr Warren Peek for your awesome customer service and taking care of us, thank you to Mr JD for your help in setting up our onstar, and thank you Mr Curry for your help in finance, these guys were awesome, if you are looking to buy a car even if you are having some challenges do yourself a favor and check out John Miles you will not be sorry.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your amazing review! We're thrilled to hear that you had a positive experience at John Miles Chevrolet Buick GMC after your previous challenges. It's wonderful to know that Greg, Warren, JD, and Curry were able to assist you and provide the excellent service we strive for. We truly appreciate your recommendation and hope to see you again in the future! Enjoy your new vehicle! Sincerely, The John Miles Chevrolet Buick GMC Team

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After being traumatized by another chevrolet dealership,

After being traumatized by another chevrolet dealership, God led us to this wonderful group of people, Thank you Greg Webster for taking a chance on us thank you Warren Peek for your awesome customer service, thank you Mr. JD for all your help, this dealership was awesome and the customer service was A1, if you are looking for a vehicle I totally recommend this dealership ask for Greg or Warren you won't be sorry. Even if you are having some challenges, the compassion from this entire staff is phenomenal and uplifting. Keep up the good work guys and again THANK YOU FOR TAKING A CHANCE ON US, YOU WILL NOT BE SORRY.

After being traumatized by another chevrolet dealership,

After being traumatized by another chevrolet dealership, God led us to this wonderful group of people, Thank you Greg Webster for taking a chance on us thank you Warren Peek for your awesome customer service, thank you Mr. JD for all your help, this dealership was awesome and the customer service was A1, if you are looking for a vehicle I totally recommend this dealership ask for Greg or Warren you won't be sorry. Even if you are having some challenges, the compassion from this entire staff is phenomenal and uplifting. Keep up the good work guys and again THANK YOU FOR TAKING A CHANCE ON US, YOU WILL NOT BE SORRY.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Love the service I get here.

Love the service I get here. Chris is a great writer and always gives great service

Love the service I get here.

Love the service I get here. Chris is a great writer and always gives great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Horrible.

Horrible. I had a 9:00 am appointment for an oil change. I've been here for 2 and 1/2 hours and they haven't even pulled my truck in to get started. My time is money. The purpose of making an appointment is because you want to have a general idea of how long your wait may be. This is the absolute worst experience. I will never return and I would recommend that you stay far away as well. Michelle Coates, JD

Horrible.

Horrible. I had a 9:00 am appointment for an oil change. I've been here for 2 and 1/2 hours and they haven't even pulled my truck in to get started. My time is money. The purpose of making an appointment is because you want to have a general idea of how long your wait may be. This is the absolute worst experience. I will never return and I would recommend that you stay far away as well. Michelle Coates, JD

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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