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John Thornton Chevrolet

(3,543 reviews)
Visit John Thornton Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (855) 958-2988 (855) 958-2988
Used (855) 958-3133 (855) 958-3133
Service (855) 950-3089 (855) 950-3089

Reviews

(3,543 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John Thornton Chevrolet from DealerRater.

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Dan and Derek are always ready for me any time of day!

Dan and Derek are always ready for me any time of day! They make it so easy---no haggling. Just the best price for what I am looking for...Love going there, or having a new truck delivered to my house. No reason to go anywhere else really!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I purchased my car at John Thornton so I thought it was

I purchased my car at John Thornton so I thought it was only right to get my car repaired at John Thornton. Worst mistake, I’m not satisfied with the service at all.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Super great sales!

Super great sales! Bill Ohara was great! Thanks to everyone. They make you feel a home!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service, great offer, and the easiest car

Great customer service, great offer, and the easiest car buying process I’ve had. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My husband and I were extremely satisfied with this

My husband and I were extremely satisfied with this dealership. Our sales lady was very nice, and knowledgeable. She answered all our questions, and took her time with us. Will definitely purchase another vehicle from John Thornton Chevrolet!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bryon and his service dept did an excellent and quick job

Bryon and his service dept did an excellent and quick job on the repair of my truck. Thanks guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Our salesman, Delfino, led us to the perfect vehicle

Our salesman, Delfino, led us to the perfect vehicle based on our needs. They paid top dollar for our trade in. Delfino helped us schedule the addition of an after market sun roof which I absolutely love. Finance department, Charice, worked several finance scenarios for us and helped us land on the best warranty arrangement. Another associate sat with us and called our auto insurance company so we could drive the vehicle home that day. We are totally pleased with our John Thornton Chevrolet buying experience and we LOVE our 2023 Chevy Traverse! .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly and polite.

Very friendly and polite. Loved my experience. My sales rep Marva was very knowledgeable and patient. Kevin the finance man explained everything I needed to know

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have been using them since I purchased by vehicle from

I have been using them since I purchased by vehicle from them in 2019 and service was great as always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Oil change was done on time and on budget.

Oil change was done on time and on budget. I will visit them again next time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.