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John Thornton Chevrolet

(3,584 reviews)
Visit John Thornton Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (855) 958-2988 (855) 958-2988
Used (855) 958-3133 (855) 958-3133
Service (855) 950-3089 (855) 950-3089

Reviews

(3,584 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John Thornton Chevrolet from DealerRater.

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Brandon, Justin, and Ms. Gwen help us tremendously. My...

Brandon, Justin, and Ms. Gwen help us tremendously. My wife and I appreciated the professionalism that was displayed toward us. There were some issues with the truck, but Brandon took care of them immediately. I was not a fan of John Thornton Chevrolet, but those three definitely changed my mind. Now we are customers. Thanks for the care and love my wife and I received. Archie F. Rushin III Rushin Enterprises LLC

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The best dealership that I have ever done business with....

The best dealership that I have ever done business with. Great service department and service writers. Great mechanics.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

It was truly a pleasure working with the employees at...

It was truly a pleasure working with the employees at Thornton Chevrolet for the purchases we recently made. We have been buying cars from them for years for a reason, and we will continue to do the same moving forward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We always take our vehicles to John Thornton Chevrolet...

We always take our vehicles to John Thornton Chevrolet for service and body shop for repairs. We are always completely satisfied with the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Bill, Fred, Dino, and finance team are simply amazing. In...

Bill, Fred, Dino, and finance team are simply amazing. In a time where other dealers are exploiting customers, John Thornton is providing excellent service and compassionate care to its customers. Though, there were shipping delays, they extended empathy and consistently communicated the status update. They drove my Tahoe to Memphis and treated me better than any local dealership was willing in this market. They have earned my family business for a long time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My family and I live in Newnan Georgia we travel to this...

My family and I live in Newnan Georgia we travel to this dealership in Lithia Springs in the desire to purchase a new vehicle as our family has grown. When we first arrived we were greeted with friendly smiles from all of the staff Bill Adkins assisted us in purchasing our new 2022 suburban Dino was also very helpful in the purchase of the vehicle along with the finance department helping us with getting financed. Overall is a very good experience and we would recommend anyone who’s in the Lithia Springs area or further to come to this dealership to receive the best care when buying a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

From purchase to service best experience I’ve ever had....

From purchase to service best experience I’ve ever had. Delfino was the best so was Bryan in service and the sales manager Dino. You guys made me feel like part of the family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I’m so thankful for a great experience with the...

I’m so thankful for a great experience with the dealership. Marva Thompson was an absolute gem. Highly recommend Marva!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I like how Thornton Chevrolet Informed the customer ....

I like how Thornton Chevrolet Informed the customer . Give you options on the service that’s need it and very very professional with everything that’s perform .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was told that they would look into upgrades for me and...

I was told that they would look into upgrades for me and never did. Also said that I would not have to pay anymore payments for my trade in and another payment came out weeks later. The finance person was not friendly and did not seem as if he was trying to get you the best deal. Only good thing is they sold the truck for MSRP.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.