Nalley INFINITI of Atlanta

4.3
(78 reviews)
Visit Nalley INFINITI of Atlanta
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–7:00pm
Tuesday 7:00am–6:00pm 9:00am–7:00pm
Wednesday 7:00am–6:00pm 9:00am–7:00pm
Thursday 7:00am–6:00pm 9:00am–7:00pm
Friday 7:00am–6:00pm 9:00am–7:00pm
Saturday 7:00am–4:00pm 9:00am–6:00pm
Sunday Closed Closed
New (877) 227-0335 (877) 227-0335
Used (877) 219-2210 (877) 219-2210
Service (877) 227-0619 (877) 227-0619

Inventory

See all 84 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2007.
From new INFINITI models to used cars... From routine maintenance to major repairs...Nalley INFINITI serving the Greater Atlanta area has you covered. And if you want to repair your vehicle yourself we can get you any of the manufacturer-certified INFINITI parts you might need along the way.

The Nalley INFINITI auto repair and service team believes excellence is a continuous pursuit. As such we're constantly training and upgrading our maintenance and auto repair shops with the latest technologies available.

We promise to give you the best deal & service in Atlanta!
We promise to give you the best deal & service in Atlanta!

Service center

Phone number (877) 227-0619

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

4.3
(78 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Great vehicle service experience Malian Bah

Service advisor Mr. Bah was extremely knowledgeable and very professional. He kept me informed of the repair progress and explained everything thoroughly. Smooth experience with no stress.

Dealer response

Thank you for taking the time to leave us this positive review! Have a wonderful day!

5.0

Great Experience

I just purchased a car from Chris Walston. We went to several dealers in the Atlanta area and felt most comfortable with Chris and this dealership. He let us take all the time we needed to decide what we wanted and then he found it for us. We feel we got a fair price as well.

Dealer response

LM, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

4.7

Great dealership!

Jennifer was great to work with. She was knowledgeable and treated me like family!

Dealer response

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

2.3

Could’ve done better

I simply had them run my credit to get approved before I chose a car. I had to call numerous times just to get someone to work with me..... guess what still haven’t gotten a call back

Dealer response

Hi Jeff, we appreciate your honest feedback, as we are always looking for ways to improve. If you'd be willing to give us another chance, please reach out to us at (770) 637-0429 so we can assist you further. Chris Dastou, General Manager

5.0

Excellent service before and after the sale.

If you want to be treated with class and treated like family, go to Nalley Infiniti and speak to Charles Brown. Charles was my saleperson and he was a pleasure to deal with from inquiry to sale to post purchase. Charles made sure the car I was purchasing was spotless and made sure we were treated with respect and like family. You will be impressed with Charles and how you are treated at Nalley. I drove 4 hours to get there and it was worth every minute. Thank you guys.

Dealer response

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

2.7

Disappointed

Attention to detail is not their strength! I have to bring the Venice back to the dealership because they didn’t reset the service indicator light. They also broke the windshield wiper blade while running the vehicle through the car wash.

Dealer response

We are disappointed to hear that you did not have a more positive experience with us at Nalley INFINITI of Atlanta. Please contact us at (770) 637-0429 so we can work with you to make this right. Andre Young, General Manager

5.0

Amazed!

If you want phenomenal customer service and you want to feel like royalty during your car buying experience, this is your dealership and Marquell IS your guy!

Dealer response

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

1.0

Dealer Lied said the car was sold stil listed.

Dealer Lied about the car I was Interested in they had it listed for $6501 I was working with sales to buy this car. This morning they said it had Sold that's ok with me I lost out!! Just saw the Car still Listed not at $6501 but a Higher Price. This Dealer Lied to me and may to you watch OUT!!!!

Dealer response

Hi Joseph, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you were not satisfied with your visit. Please reach out to me at (770) 637-0429 so we may assist you in moving forward towards a resolution. Andre Young, General Manager

1.0

Wouldn’t recommend the General manager Andre Young

Sales team wasn’t bad but the General Manager Andre Young has a bad attitude. Just wants to get your money. Everything you ask him he comes back with a story and doesn’t do anything to help. He told us the car would be ready and when we got there it wasn’t then he made an excuse and attempted to argue because he was wrong. Could not believe he was the manager. His Salesman was better than him I do recommend Charles Brown the salesman.

Dealer response

Deion, I'm sorry to hear you feel this way. We work hard to provide an excellent customer service from beginning to end and I'd like to do what we can to make sure that's still the case moving forward. Please reach out to us and we'll be happy to help Andre Young, General Manager (404) 994-5421

1.5

Recall- Defective Camshaft

NOTICE TO ALL CONSUMERS. I purchased a vehicle from Nalley Infiniti and it has defective Camshaft sensors. Nalley Infiniti is very much aware that this problem exist due to a recall. They will not honor the recall and are trying to charge me $2358.06 for faulty parts that were never replaced before selling to me. I am not disgruntle, this is just the trust and facts. The engine cuts off while driving with no notice several time recently. Several G-35 owners have had problems regarding camshaft sensor. A tractor truck almost slammed into me. This happen on the highway. Myself or other drivers could have gotten killed. In the event of my death I have documents, photos, videos of driving and cutting off that I've provided to my family and reported to other communication outlets regarding this defective part, because a vehicle cutting off while driving is deadly. Check out the recalls over last few years. Nalley Infiniti in Marietta does not care about the safety or well bring of its customers. All consumers need to be aware. I will never purchase another vehicle from this dealership ever again.

Dealer response

Hi Augustus, we appreciate you taking the time to leave a review. We set a high standard for ourselves, so I am sorry to hear that your experience with us was not a positive one. Please reach out to me at (404) 994-5421 so we may assist you in moving forward towards a resolution. Andre Young, General Manager

Read all 78 reviews