Nalley INFINITI of Atlanta

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Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.5
134 lifetime reviews. Includes reviews of Nalley INFINITI of Atlanta from DealerRater.com
  • Superb salesman

    Ken Gottfried provided superb service in helping me purchase my new QX 50. I was fortunate to have Ken recommended by a good friend who also has ...


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    Ken Gottfried provided superb service in helping me purchase my new QX 50. I was fortunate to have Ken recommended by a good friend who also has had great service by Ken. Ken is extremely knowledgeable and helped me obtain a very good price on the car that I wanted. Ken is a pro in every way.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Not a class act

    I brought my car in for oil change and they broke the filter gasket and I ended up with a large oil spill on my garage floor. I've received 4 call...

    Dealer Response

    Mark Perloe, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your conce...


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    I brought my car in for oil change and they broke the filter gasket and I ended up with a large oil spill on my garage floor. I've received 4 calls from Mr King in sales trying to sell me a new car. I explained I'm not in the market and to stop calling. But I got three more calls.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mark Perloe, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns and see what we can do to turn your experience around. Please reach out to us directly at (404) 994-5421 when you have a chance. Thank you, and we look forward to hearing from you. Stephen Mason, General Manager


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  • Worst car experience ever!!!

    I traded in my vehicle looking for something new how ever Mr.kevin king thought it would be great for me to lease a vehicle I ended up being bulli...

    Dealer Response

    Zhicks, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to ...


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    I traded in my vehicle looking for something new how ever Mr.kevin king thought it would be great for me to lease a vehicle I ended up being bullied into a small qx30 that can hardly fit my sons car seat Aldo limited to 10,000 miles a year, I got the car Friday on sat I realized this car is not a good fit for me and my family and decided to call me king to let him know I'm not happy with my vehicle and I would like to return it long story short he didn't answer any of my phone calls none of my voicemails or anything until Tuesday afternoon when I spoke to him he was rude and nasty then called back 15 mins later telling me to come in next day and he would help me. I came in next but it just so happens that's his off day and he was at a doc app I ended up speaking with my Iesha who basically said I can't return the car that's there policy even if I came the day after they don't do returns I'm highly devastated and can't stress enough how unhappy I am right now. So Steven the GM told me to come in today but not early because he has a meeting till 12 I told him ok I'll come at 1pm....I go to the location at 1:30 guess what!!! Steve has left for the day and I'll have to leave a message . I'm not going to let them do this to me and this is not the end I can't believe the way this location treated me and I will go above and beyond to be heard and respected and get out of this terrible car O and another thing my check engine light keeps cutting on I stated that also and mr.king says it'll go off new cars do that sometimes

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Zhicks, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Stephen Mason, General Manager, (404) 994-5421


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Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since October 2007

From new INFINITI models to used cars... From routine maintenance to major repairs...Nalley INFINITI, serving the Greater Atlanta area, has you covered. And, if you want to repair your vehicle yourself, we can get you any of the manufacturer-certified INFINITI parts you might need along the way.

The Nalley INFINITI auto repair and service team believes excellence is a continuous pursuit. As such we're constantly training, and upgrading our maintenance and auto repair shops with the latest technologies available.

We promise to give you the best deal & service in Atlanta!

"We promise to give you the best deal & service in Atlanta!"