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Nalley INFINITI of Atlanta

(434 reviews)
Visit Nalley INFINITI of Atlanta
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
New (833) 546-3731 (833) 546-3731
Used (833) 546-3981 (833) 546-3981
Service (833) 546-3734 (833) 546-3734

Reviews

(434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great customer service, quick appointment.

Great customer service, quick appointment. Easy to book and very efficient highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Adam helps me out every way he can whenever I schedule an

Adam helps me out every way he can whenever I schedule an appointment to service my vehicle. He explains what the car needs in a simple manner and details every pricing and procedure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did!

Sam was a good service advisor on Monday.

Sam was a good service advisor on Monday. I truly appreciate the excellent customer service that has given to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you! We hope to be of service to you again!

Found best Infiniti deal on brake service at Nalley so I

Found best Infiniti deal on brake service at Nalley so I have the a try. Malian was fantastic as a service consultant - professional, efficient, and communicative on the progress! And while he did mention my front tires which are definitely in need of replacement soon, there was no additional push on replacing air filters, cabin filter, etc. Thanks for treating your customers right!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

:-) Wow! Thank you for rating us so many stars!

Barry Bacon listened to our needs and delivered the

Barry Bacon listened to our needs and delivered the perfect car! He was diligent in making sure we knew and understood all of the car’s components. He along with every one we met was professional and went above and beyond expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Adam from the service department is great!

Adam from the service department is great! He found coupons to save me money on service I was having, he was updating me about the progress, everything was quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the great rating! We are always happy to help!

Excellent service from first day coming to dealership to

Excellent service from first day coming to dealership to current date. From sales department to service department OUTSTANDING EXPERIENCE !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

From my observation this Nalley location seems to be

From my observation this Nalley location seems to be going through technician and service turnover.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service.

Excellent service. I never have any complaints when coming to nalley Infiniti of Atlanta j

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My service advisor Akbar did a great job.

My service advisor Akbar did a great job. He is very knowledgeable about his ijob. The mechanic just don’t check my water leak properly and he advised my service advisor that he did and there is no water leak. Yesterday when I retrieved my vehicle there was a water under the carpet on my driver’s side front seat. Am very disappointed after leaving my car with the mechanic for whole week. He placed it in the rain for almost a day and a half and he still advised that there is no water leak. That’s literally unacceptable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.