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Palmetto Chevrolet

(33 reviews)

Reviews

(33 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very helpful and friendly.

Very helpful and friendly. Made the whole process very smooth and easy. I definitely would deal with them again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good job and timely.

Good job and timely. Everything was done that was scheduled and my to do list was completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Had the worse ever experience with Palmetto Chevrolet

Had the worse ever experience with Palmetto Chevrolet service dept. today. Told it would take 31/2 hrs to replace an engine mount. And that they were short on staff. But 3 1/2 hrs for a mount is a ridiculous amount of time for the job. Spent over six hours at the shop. Was charged only 3 1/2 hrs. But “The matter of fact” was no one came to me until I asked what was taking so long and why my vehicle was on the lift for over an hour and no one was working on it. This was after being there five and a half hours. I’ve never been so frustrated and disappointed in the lack of professionalism and disrespect for a customer’s time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Johnny Milligan

I've been buying all my vehicles from this dealership for over 50 years now i always have great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Johnny, thank you for your kind words and continued support over the years! If there is anything else we can do for you, please give us a call. Congratulations on your new vehicle!

Awesome

Always professional and thorough. I will deal with no one else. Donnie Guyton is heads and tails over his competitors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

William, thank you for highlighting some of our staff who helped you have this wonderful experience!

Pit Stop

Last year we stopped by here and had my oil changed, they did a great job then with a quick in and out. So this year while on vacation again, I needed an oil change and since they were so good to us last year, I drove up from Myrtle Beach and had my oil changed. The staff were friendly, courteous and professional. They did an excellent job and I highly appreciate it. Thanks again. See you next year!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fixed my ri

Extremely professional and courteous, repaired done in a timely manner. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Job well done!!!

Mechanic is great. Clerks can be more friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service repairs

Excellent service. Friendly people. Very pleased with the dealer?s service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A great place to purchase a new vehicle, Very frie

At 66 years old I have never felt the urge to recommend a dealership before .I bought my last two trucks from these guys and I’ll buy my next .absolutely no pressure and none of this let me run this by my manager crap .very honest dealer they don’t bend you over like the others well feeling very good about the deal it’s never happened before thank you Palmetto team especially Shane Faulk who went way past the extra mile came in as a customer left as a real friend to him try them before you buy won’t be sorry call Shane!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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