Jaguar Land Rover Buckhead

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3.6
(205 reviews)
Visit Jaguar Land Rover Buckhead
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
New (404) 549-6877 (404) 549-6877
Used (404) 935-5833 (404) 935-5833
Service (404) 935-0825 (404) 935-0825

Inventory

See all 156 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since October 2015.
Welcome to Hennessy Jaguar Land Rover Buckhead the #1 Ranked and #1 Volume JLR Dealership in the Country! Here you'll find the largest selection of Jaguars & Land Rovers in the nation with nearly 1500 units to choose from between our 3 JLR locations!

In addition to largest selection we offer the best pricing and most aggressive trade values you'll find. We also include complimentary or reduced shipping nationwide! Family owned and operated for over 60 years! Buy with confidence!
JLR Buckhead- The #1 Volume and #1 Rated Jaguar Land Rover Dealership in America!

Service center

Phone number (404) 935-0825

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:30pm
Sunday
Closed

Meet our employees

View all 41 employees View less employees

Reviews

3.6
(205 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jaguar Land Rover Buckhead from DealerRater.

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5.0

Mr. Mauricio Frias is an amazing sales person. Upon

Mr. Mauricio Frias is an amazing sales person. Upon arriving on the lot, he approached my husband and I with a smile. He greeted us and asked if he could assist us in any way. From that point forward he was focused on satisfying us. He was attentive and able to answer all our questions. He made this a wonderful experience. If you are looking to make a purchase in the near future don't hesitate to contact Mauricio. He's your person.

5.0

Mr. Mauricio Frias is an amazing sales person. Upon

Mr. Mauricio Frias is an amazing sales person. Upon arriving on the lot, he approached my husband and I with a smile. He greeted us and asked if he could assist us in any way. From that point forward he was focused on satisfying us. He was attentive and able to answer all our questions. He made this a wonderful experience. If you are looking to make a purchase in the near future don't hesitate to contact Mauricio. He's your person.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're truly elated upon reading your 5-star feedback for Mauricio Frias! To hear that he provided kind, communicative, and attentive service from start to finish means the world to us. Mauricio certianly cares about his clients and excels at what he does; we will gladly pass along your appreciation. Congratulations on a wonderful purchase experience and on your new vehicle! Sincerely, The Hennessy Land Rover Buckhead Team

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5.0

The sales staff was very attentive, knowledgeable,

The sales staff was very attentive, knowledgeable, courteous, and they made the experience great.The attention was very focused and making sure I understood what was happening

5.0

The sales staff was very attentive, knowledgeable,

The sales staff was very attentive, knowledgeable, courteous, and they made the experience great.The attention was very focused and making sure I understood what was happening

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ms. Turner, We're thrilled to hear that our sales staff provided attentive, knowledgeable, and courteous service, making your visit enjoyable. Our team takes immense pride in ensuring that every customer feels well-informed and supported throughout their journey with us. It's wonderful to know that our focus on clarity and understanding resonated with you. We're committed to continuing to provide top-notch service, always aiming to empower our customers to make the best-informed decisions for themselves. We appreciate your kind words and look forward to assisting you in the future! Sincerely, The Hennessy Jaguar Land Rover Buckhead Team

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5.0

I purchased my 2006 Range Rover Sport brand-new from your

I purchased my 2006 Range Rover Sport brand-new from your dealership. You all have serviced my vehicle for the last 17 years.

5.0

I purchased my 2006 Range Rover Sport brand-new from your

I purchased my 2006 Range Rover Sport brand-new from your dealership. You all have serviced my vehicle for the last 17 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for leaving 5 stars. We appreciate your trust in us over the past 17 years to service the Range Rover Sport you purchase brand-new from us! We look forward to serving you for years to come. Sincerely, The Hennessy Jaguar Land Rover Buckhead Team

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5.0

I was really pleased with the customer service and I am

I was really pleased with the customer service and I am so happy about my purchase.

5.0

I was really pleased with the customer service and I am

I was really pleased with the customer service and I am so happy about my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that you're happy with your purchase and the customer service you received! Thank you for choosing Hennessy; we look forward to serving you with excellence for years to come. Sincerely, The Hennessy Jaguar Land Rover Buckhead Team

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5.0

Jim Vartiak, our service guy, is the consummate

Jim Vartiak, our service guy, is the consummate professional. Always courteous and very very helpful!

5.0

Jim Vartiak, our service guy, is the consummate

Jim Vartiak, our service guy, is the consummate professional. Always courteous and very very helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow -- we're elated upon reading your feedback about Jim Vartiak! Jim's dedication to providing top-notch service certainly shows; we are honored to pass along your high remarks. We (Jim in particular) look forward to serving you with courtesy and excellence again down the line! Sincerely, The Hennessy Jaguar Land Rover Buckhead Service Team

Consumer response

Give Jim Vartiak a big raise!

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2.0

I spoke to two individuals at the Dealer - Mauricio, the

I spoke to two individuals at the Dealer - Mauricio, the Sales Rep, and his Sales Manager, Brad. Mauricio was a “fast talker” who preferred talking instead of listening. He never bothered to read my contact email based on the fact that he asked me the same questions which I had stated. He was too arrogant to work toward a deal on the Mercedes-Benz which he could have sold me. Instead, he allowed $500 difference to prevent consummation of the deal. At one point I told him he lost a sale, and his reply was “no I didn’t”. Good luck with a career using that kind of Gen Z arrogance. Brad called me to speak on the deal, but he preferred winning and keeping the aged used car on their lot vs. moving the aged inventory. The vehicle is still there for sale because of those two short sighted and arrogant young students who haven’t learned that aged used cars look worse on a car lot with each passing day. Back to auction it will go.

2.0

I spoke to two individuals at the Dealer - Mauricio, the

I spoke to two individuals at the Dealer - Mauricio, the Sales Rep, and his Sales Manager, Brad. Mauricio was a “fast talker” who preferred talking instead of listening. He never bothered to read my contact email based on the fact that he asked me the same questions which I had stated. He was too arrogant to work toward a deal on the Mercedes-Benz which he could have sold me. Instead, he allowed $500 difference to prevent consummation of the deal. At one point I told him he lost a sale, and his reply was “no I didn’t”. Good luck with a career using that kind of Gen Z arrogance. Brad called me to speak on the deal, but he preferred winning and keeping the aged used car on their lot vs. moving the aged inventory. The vehicle is still there for sale because of those two short sighted and arrogant young students who haven’t learned that aged used cars look worse on a car lot with each passing day. Back to auction it will go.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time to bring your concerns to light. We strive to provide excellent customer service, always, and we're truly sorry to hear that we were unable to meet your expectations regarding the deal. We wish you the best in your future endeavors with Jaguar Land Rove, and we would like to earn the opporunity to serve you with excellence in the future. Sincerely, The Hennessy Jaguar Land Rover Buckhead Team

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1.0

Couldn’t help me - felt like my time was wasted after

Couldn’t help me - felt like my time was wasted after explicitly stating my situation and terms - I felt they didn’t car and wasted my time

1.0

Couldn’t help me - felt like my time was wasted after

Couldn’t help me - felt like my time was wasted after explicitly stating my situation and terms - I felt they didn’t car and wasted my time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Larry, we truly regret reading this review from you. We aim to provide efficient, exceptional service to all of our clients, always; we're so sorry to hear that you left feeling this way. We hope for the opportunity to provide you with 5-star service in the future. Sincerely, The Hennessy Jaguar Land Rover Buckhead Team

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5.0

Quality service with honest recommendations.

Quality service with honest recommendations. They treat my vehicle as if it was their own.

5.0

Quality service with honest recommendations.

Quality service with honest recommendations. They treat my vehicle as if it was their own.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Bob, we're honored to have provided you with quality, honest service and communication. This is the Hennessy way. We look foward to serving you again down the line! Sincerely, The Hennessy Jaguar Land Rover Buckhead Service Team

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1.0

I have been waiting over 2 months on my car to be

I have been waiting over 2 months on my car to be repaired. They put the wrong part on it and I am still waiting. No response to my calls.

1.0

I have been waiting over 2 months on my car to be

I have been waiting over 2 months on my car to be repaired. They put the wrong part on it and I am still waiting. No response to my calls.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Bonnie, thank you for bringing your concerns to our attention. We understand that you've spoken directly with our Management Team and have picked up your vehicle as of this afternoon. Please do not hesitate to reach out for Ryan or our Service Manager, Jorge Morchio, if any further concerns arise! Sincerely, The Hennessy Jaguar Land Rover Buckhead Service Team

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5.0

not really impressed, bought a certified pre-owned

not really impressed, bought a certified pre-owned Discovery without seeing it in person, big mistake, salesman did not disclose the many paint defects on the hood, I did not see them until the car was purchased, Land Rover agrees to repaint the hood but honestly I could have done better in my garage, they also repainted 2 trim pieces that have more bubbles in the paint then I have ever seen. I told the salesman at the time I would pay to have the lettering on the hood removed so they could do a proper job, they did not and painted around them making me wish i never had the work done. i was promised a call from the sales manager but that never happened, i guess the dealership does not respond to the corporate office either. Response: as of 5/5/23 all has been taken care of as promised, thanks to all for stepping up and correct the problems.

5.0

not really impressed, bought a certified pre-owned

not really impressed, bought a certified pre-owned Discovery without seeing it in person, big mistake, salesman did not disclose the many paint defects on the hood, I did not see them until the car was purchased, Land Rover agrees to repaint the hood but honestly I could have done better in my garage, they also repainted 2 trim pieces that have more bubbles in the paint then I have ever seen. I told the salesman at the time I would pay to have the lettering on the hood removed so they could do a proper job, they did not and painted around them making me wish i never had the work done. i was promised a call from the sales manager but that never happened, i guess the dealership does not respond to the corporate office either. Response: as of 5/5/23 all has been taken care of as promised, thanks to all for stepping up and correct the problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Laura, we appreciate you taking a moment to bring your concerns to light. We aim to deliver exceptional service, always, and we're sorry to hear that we missed the mark with you. We understand that our Management Team has communicated with you directly in order to reach a resolution. Please do not hesitate to reach out if any further concerns arise. Sincerely, The Hennessy Land Rover Buckhead Team

Consumer response

mgt. has been in contact and has promised to resolve my issues, will post the outcome,

Consumer response

land rover of buckhead has stepped up and made it right, sorry i was so harsh but i was really disappointed at first.

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