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Jaguar Land Rover Buckhead

(213 reviews)
Visit Jaguar Land Rover Buckhead
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
New (404) 549-6877 (404) 549-6877
Used (404) 935-5833 (404) 935-5833
Service (404) 935-0825 (404) 935-0825

Reviews

(213 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great communication from my sales guy Craig!

This was my first luxury purchase. Craig Giddens was my sales guy. He continues to communicate with me via text or phone call even after the sale to answer and guide me with any of my questions or concerns. Honesty Is what I think of when I think of Craig. That is a character that is hard to find and I am glad I found Craig for my purchase. He does exactly what he says he is going to do !!! Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for the kind review! We know how exciting purchasing your first luxury car is, so it's wonderful that Craig could make the experience exceptional for you! We will make sure to pass on your compliments to him. Enjoy your new ride! We know you'll love it.

Incredible turnaround!

I just bought a Range Rover from Hennessy, Louis was my salesperson, he was excellent. Craig is the Used Car Director and he was also involved. They listed the car incorrectly as a Certified Car, honest mistake, and I only found out about it when I was expecting it to be delivered(had agreed on the price, used the dealer for financing working with Mikael, who was also responsive). When they discovered the mistake in the way the car was advertised, Craig called and explained the situation, they went back to re-certify the car(on their dime), and delivered it to me in NC tonight! What a turnaround! Thought I was going to have to buy from another dealer. Louis delivered the car himself, along with Quan(to pick up my trade-ins) ...really outstanding service by both individuals, 6-7 hours of driving. They really went above and beyond. Hennessy restored my belief that there really are great car dealers out there. Would highly recommend this dealer and Louis, as well as Craig and Mikael. You should definitely ask for Louis when you are looking for a Range Rover in the Atlanta area and beyond, he has proven he will take care of a customer. I am sure the owners will be proud.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience at Jaguar Buckhead with Jim !

Jim was a great sales rep to deal with. Unlike other luxury dealerships that either ignored me completely or used tired sales tactics to try and close a deal, Jim was professional, patient, knowledgeable and fun. I left the lot feeling happy and excited about my new ride, the 2019 Jauguar E Pace. I took a few days to make my decision and was treated with kindness and respect the entire time. I also felt like I was given a fair market price and value for my trade out. Thank you Jim and the team at JLRB. Highly recommend !! - Steven and Lindsay Rubenstein

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Steven and Lindsay, thank you so much for sharing your five-star review! We are pleased to know Jim has provided you with exceptional service. It was a pleasure working with you. Congratulations on your new 2019 Jaguar E Pace! We appreciate your business and look forward to working with you in the future!

Fantastic experience

The experience here is top notch. Fantastic service, friendly folks and incredible inventory. We worked with Brian Reynolds. He is the consummate professional—very knowledgeable, patient and easy to work with. I highly recommend making an appt to visit Brian when looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are so glad to hear that Brian offered you an outstanding experience with us, and we will make sure to pass along your feedback to him!

pre-owned purchase

Y’all, Jon Bush is awesome! So attentive, easy to discuss your needs, and communicates well throughout the process! I was ready for them to be difficult, but John was genuinely a pleasure to work with! The have a great selection that you should go check out that I never would’ve thought before speaking with them. Can’t remember the Finance Manager’s first name, but R Robbins was awesome too. The dealership got me in and out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review and rating! We are happy to know that your experience with us went well and that Jon was awesome! It is great that Jon was attentive, communicative, and provided great customer service making it a pleasure to work with him. It is also great to know that you enjoy our selection of vehicles. and we hope that you will visit us again soon!

Amazing customer service

I can’t say enough nice things about this company! Easiest car buying process I have ever been a part of, Michael worked hard all day finding the perfect car for me and Rick worked with the banks. I drove 5 hrs, car was ready to go, papers just needed signed, they even stayed over to wait for me! Look forward to my next Range Rover with them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Incredible car buying. Very much recommend. Great

Best car buying experience ever. Our salesman, Micheal Presley was absolutely amazing in every way. He went over and beyond to make me happy and satisfied with my purchase. Very easy process with the entire dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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incomparable

The service I received from Jon Bush and Rick Robbins today was beyond amazing. Their dedication and love for the job made me feel nothing less than perfect. I would recommend if you want honest, first class service and a dealer you can trust you go to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review of our dealership. We're very happy to know Jon and Rick did such a fantastic job making your experience an exceptional one. Thanks so much for the recommendation. Come see us again anytime!

Great experience

Bought a lot of cars in my life and this was one of the most pleasurable experiences I've had. I would absolutely recommend Jon to any of my friends and family because he will work hard to get them the deal they desire. Good honest salesmen are hard to find these days and Jon Bush is certainly one of them. He proves that patience is indeed a virtue. God bless

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive feedback! We are happy to know that your car-buying experience was one of the most pleasurable experiences you have had. It is great that Jon was honest, patient, and provided great customer service. We hope to see you again soon!

Best car purchase experience ever!

My salesperson Jon was great to deal with and very accomodating. I am an out of state customer and both he and the finance manager Jacob made the process simple and painless. I couldnt be happier with the car and the experience I had with the dealership. I have already recommended them to family and friends and I will certainly have them at the top of my list when it comes time to get my next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jordan, It is a joy to see Jon and Jacob took amazing care of you. Congratulations on your car! Thank you so much for your excellent feedback and recommendation. We look forward to any future visits.