Reviews
Efficient and friendly as always- thx Troy for making
Efficient and friendly as always- thx Troy for making this easy Blah blah blah blah blah blah blah blah blah blah blah blah blah blah
Efficient and friendly as always- thx Troy for making
Efficient and friendly as always- thx Troy for making this easy Blah blah blah blah blah blah blah blah blah blah blah blah blah blah
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
As always, the service is outstanding.
As always, the service is outstanding. Brett Weaver, my service person is unbelievable. His knowledge, expertise about my vehicle, patience at explaining needs, his sensitivity to my budgetary needs are amazing!
As always, the service is outstanding.
As always, the service is outstanding. Brett Weaver, my service person is unbelievable. His knowledge, expertise about my vehicle, patience at explaining needs, his sensitivity to my budgetary needs are amazing!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brett and the service team are very professional!
Brett and the service team are very professional! All my issues were addressed competently--even a punctured tire which I was not aware of. I recommend the dealership without reservation.
Brett and the service team are very professional!
Brett and the service team are very professional! All my issues were addressed competently--even a punctured tire which I was not aware of. I recommend the dealership without reservation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My service manager Jason King is always very helpful with
My service manager Jason King is always very helpful with the information I need. He was able to get me in right away when I popped two tires in a pot hole.
My service manager Jason King is always very helpful with
My service manager Jason King is always very helpful with the information I need. He was able to get me in right away when I popped two tires in a pot hole.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience.
Great experience.Hee Soo very detailed. He always keep you informed and explains what is wrong in detail and the process to fix. Everyone always kind and helpful.
Great experience.
Great experience.Hee Soo very detailed. He always keep you informed and explains what is wrong in detail and the process to fix. Everyone always kind and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent car buying experience Ask for Thomas he is
Excellent car buying experience Ask for Thomas he is fantastic Took time to answer all my questions and I got a great deal on my new car
Excellent car buying experience Ask for Thomas he is
Excellent car buying experience Ask for Thomas he is fantastic Took time to answer all my questions and I got a great deal on my new car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Repair work was completed in less time than indicated.
Repair work was completed in less time than indicated. Dealer provided a loaner car that was similar to my car making the experience good. Great job done on the repair work. Service advisor very professional.
Repair work was completed in less time than indicated.
Repair work was completed in less time than indicated. Dealer provided a loaner car that was similar to my car making the experience good. Great job done on the repair work. Service advisor very professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mark Miller was the worst.
Mark Miller was the worst. I arrived at 8:35am for an oil change I requested to have my tires checked I left this horrible place at 2:30pm. I was never told it would take 6 hours. I had to ask a young lady and gentleman for an update. Mark was horrible and I will never be back. 13 years as a customer with Mercedes Benz of Buckhead and I have never had type of experience. He was rude and then I was overcharged.. I learned today they are under new management and it shows. My car is now making a loud noise when I turn the car off. I?m PISSED!!
Mark Miller was the worst.
Mark Miller was the worst. I arrived at 8:35am for an oil change I requested to have my tires checked I left this horrible place at 2:30pm. I was never told it would take 6 hours. I had to ask a young lady and gentleman for an update. Mark was horrible and I will never be back. 13 years as a customer with Mercedes Benz of Buckhead and I have never had type of experience. He was rude and then I was overcharged.. I learned today they are under new management and it shows. My car is now making a loud noise when I turn the car off. I?m PISSED!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, Your feedback is important to us. I would appreciate the opportunity to speak with you about your recent experience with our Service Team regarding the length of time contacting a team member and the level of customer care that you encountered. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Roger Kaiser, General Manager rkaiser@group1auto.com
Service was excellent.
Service was excellent. Appointment times were kept. Work done professionally. Knowledgeable IT professional and service manager. Everyone was a good listener and confirmed understanding. All in all, a pleasant experience.
Service was excellent.
Service was excellent. Appointment times were kept. Work done professionally. Knowledgeable IT professional and service manager. Everyone was a good listener and confirmed understanding. All in all, a pleasant experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I absolutely love my team over at Mercedes Benz of
I absolutely love my team over at Mercedes Benz of Buckhead. They are truly PROFESSIONAL, FAST, FRIENDLY, ACCOMMODATING, LUXURY, RELIABLE. I highly recommend this location for purchases, services and etc.
I absolutely love my team over at Mercedes Benz of
I absolutely love my team over at Mercedes Benz of Buckhead. They are truly PROFESSIONAL, FAST, FRIENDLY, ACCOMMODATING, LUXURY, RELIABLE. I highly recommend this location for purchases, services and etc.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase