Mercedes-Benz of Buckhead

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
697 lifetime reviews. Includes reviews of Mercedes-Benz of Buckhead from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 8, 2019

    The team at Mercedes always keep their word and time frame when they will complete car repair. The work is completed to my satisfaction. Always great Customer... Service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    November 8, 2019

    Very good service! I had to separate issues and had to come back and the service team is A 1. Continue y'all good work!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • August 2, 2018

    Mercedes of Buckhead has customer service down to a fine art. Best car buying experience I’ve ever had! I will recommend them with no hesitation!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the great review and the Five Stars! We appreciate your trusting us with your business and welcome to our Buckhead family.

  • 5.0 out of 5
    October 30, 2019

    Had an amazing experience with Benjamin Wheeler. Going onto my second car from him and would honestly not want to work with anyone else. Super knowledgable... and accommodating.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Chad, we are happy to see your experience with Ben was worth 5 stars, for the second time! It's great to hear how much you enjoy working with Ben duri...ng your car buying process. It's always a pleasure doing business with you and we look forward to seeing you on your next visit!

  • 5.0 out of 5
    October 30, 2019

    Ben was excellent in taking care of me with my new vehicle. He has been so helpful with everything. I would recommend Ben for any of your car needs.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    That's great to hear, Ava! Ben is a great asset to our team and is always more than happy to help! Thank you for taking the time to leave us a review,... hope to see you again soon!

  • 5.0 out of 5
    October 30, 2019

    Longtime customer. I'd recommend reaching out to Ben Wheeler. He's honest and helpful. He knows the brand and is a good communicator. He's answered a lot... of questions for me, pre- and post-sale.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thanks for sharing your experience with us, Patrick! We pride ourselves on our honest and helpful staff members like Ben, so we are happy to hear you ...continue to have such positive experiences while working with him. Thank you for continuing to choose Mercedes-Benz of Buckhead, we look forward to working with you again soon!

  • 5.0 out of 5
    October 30, 2019

    I have been driving Mercedes-Benz vehicles for many years and Mercedes-Benz of Buckhead is the best. BTW, I have already owned 6 and I have all bought... them and serviced them there. From the front staff, the sales team, and the service team, they are by far the best in Atlanta. A big shout out to Benjamin Wheeler! He's the best. I can truly call him family. He will assist me and my wife any time I have a question or a need even when it is not in his lane. I used to live by another MB dealership and they did me wrong. Now Mercedes-Benz of Buckhead is where I go. If you are reading this, I recommend you only got to Mercedes-Benz of Buckhead and ask for Benjamin for your next Vehicle purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for the glowing review and kind words about our staff, sales, and service teams! Benjamin will also appreciate the extra shoutout! Customer ...service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with everyone on our team here at Mercedes-Benz of Buckhead. We truly appreciate your business and your continued loyalty, thank you for always choosing us!

  • 5.0 out of 5
    October 21, 2019

    I waited for over 30 mins for service guy...had to go looking for him. Turns out he was very busy talking w/ someone on the phone w/ problems and apologized... profusely for keeping me waiting.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are sorry to hear that you waited 30 minutes for a technician, but we are glad to hear that he was able to immediately resolve your situation. We h...ope to see you again! Thank you!

  • 5.0 out of 5
    October 15, 2019

    Excellent! The staff in place are first rate. I get what I expect, exceptional service from the service advisor and overall a great experience in a timely... manner.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the awesome review! We're glad you had a great time with our service department and look forward to working with you again during your n...ext appointment.

  • 5.0 out of 5
    September 30, 2019

    Honest guy very helpful very respectful smart appropriate the time he took to listen to my needs of the exact vehicle I was looking for highly recommended... dealer thank u

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you so much for the review! It's great to hear that Michael was so helpful during the buying process. Please let us know if there is anything el...se we can do to help you!

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