Reviews
Write a reviewVery knowledgeable staff.
Very knowledgeable staff. Met all my needs and provided a list of other services that may be needed in the future. Blake Kenya is extremely friendly and appreciative of time constraints. A true professional hands down.
Very knowledgeable staff.
Very knowledgeable staff. Met all my needs and provided a list of other services that may be needed in the future. Blake Kenya is extremely friendly and appreciative of time constraints. A true professional hands down.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
He was very knowledgeable and help me to narrow down
He was very knowledgeable and help me to narrow down exactly which vehicle I wanted. I look forward to another amazing experience in the future, and I will be referring my friends.
He was very knowledgeable and help me to narrow down
He was very knowledgeable and help me to narrow down exactly which vehicle I wanted. I look forward to another amazing experience in the future, and I will be referring my friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I worked with Zach Hamby in the service department for
I worked with Zach Hamby in the service department for two new front tires and alignment service. Mr. Hamby was excellent throughout the process. When I called the dealer to arrange service, Mr. Hamby was great about communicating, aided in a price match for the tires themselves, thoroughly described what the dealership would do, made sure I knew the timeline for ordering the tires, and was great at the dealership when we dropped off the car. Overall, I was extremely pleased with his handling my service needs and his professionalism.
I worked with Zach Hamby in the service department for
I worked with Zach Hamby in the service department for two new front tires and alignment service. Mr. Hamby was excellent throughout the process. When I called the dealer to arrange service, Mr. Hamby was great about communicating, aided in a price match for the tires themselves, thoroughly described what the dealership would do, made sure I knew the timeline for ordering the tires, and was great at the dealership when we dropped off the car. Overall, I was extremely pleased with his handling my service needs and his professionalism.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Capital Buick Service Department
Capital Buick Service Department has truly outdone themselves with strong regards to a remarkable Customer Experience, superseding mediocre Customer Service - because, yes, there?s a distinct Difference!!! They?ve been servicing my vehicle for the past six and a half years and I?ve Never, nor Will Ever consider patronizing any other dealership or auto body shop. The dedicated assessment, consideration and astute attention Team Leader Doug Aldridge provided, gave me peace of mind in preparation for my extensive ?road-trippin? ? journey ahead. I highly recommend entrusting this establishment with all of your car maintenance, detailing and repair needs. Thank you Doug and Allen for being Professional, Accommodating and Reliable - you both are Greatly Appreciated!!
Capital Buick Service Department
Capital Buick Service Department has truly outdone themselves with strong regards to a remarkable Customer Experience, superseding mediocre Customer Service - because, yes, there?s a distinct Difference!!! They?ve been servicing my vehicle for the past six and a half years and I?ve Never, nor Will Ever consider patronizing any other dealership or auto body shop. The dedicated assessment, consideration and astute attention Team Leader Doug Aldridge provided, gave me peace of mind in preparation for my extensive ?road-trippin? ? journey ahead. I highly recommend entrusting this establishment with all of your car maintenance, detailing and repair needs. Thank you Doug and Allen for being Professional, Accommodating and Reliable - you both are Greatly Appreciated!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Adjoa, We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Have a great day! Sincerely, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
Richard and Bobbie Lewis
Brooxie took very good care of us! Purchased new GMC Yukon SLT.
Richard and Bobbie Lewis
Brooxie took very good care of us! Purchased new GMC Yukon SLT.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Richard, Congratulations on your new Yukon SLT! We are glad that Brooxie was able to provide you with such a great experience! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied! Sincerely, James Jacobs General Sales Manager James.jacobs @capitalbpg.com (770) 618-7200
Reverend
Good Courteous and reliable Great location to have vehicles repaired
Reverend
Good Courteous and reliable Great location to have vehicles repaired
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jonathan, Thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know! Sincerely, Allen Fissette Service Manager Capital Buick GMC Allen.Fissette@CapitalBPG.com (770) 618-7213
My salesman, Blake Kenya, and the team at Capital Buick
My salesman, Blake Kenya, and the team at Capital Buick GMC were friendly and efficient. They made buying my car with them a most pleasant and positive experience. I would definitely recommend Blake and Capital Buick GMC to my family and friends. Blake and the Capital Buick GMC team represent excellence in a time that it's hard to come by.
My salesman, Blake Kenya, and the team at Capital Buick
My salesman, Blake Kenya, and the team at Capital Buick GMC were friendly and efficient. They made buying my car with them a most pleasant and positive experience. I would definitely recommend Blake and Capital Buick GMC to my family and friends. Blake and the Capital Buick GMC team represent excellence in a time that it's hard to come by.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
After meeting Mr.
After meeting Mr. Blake Kenya, I will never ever go anywhere else for a new vehicle. I was completely satisfied with conversation and his level of professionalism. Superb and exceptional service. Stellar!
After meeting Mr.
After meeting Mr. Blake Kenya, I will never ever go anywhere else for a new vehicle. I was completely satisfied with conversation and his level of professionalism. Superb and exceptional service. Stellar!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had an amazing experience with Blake.
I had an amazing experience with Blake. He was very knowledgeable and help me to narrow down exactly which vehicle I wanted. I look forward to another amazing experience in the future, and I will be referring my friends
I had an amazing experience with Blake.
I had an amazing experience with Blake. He was very knowledgeable and help me to narrow down exactly which vehicle I wanted. I look forward to another amazing experience in the future, and I will be referring my friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I went in for a leaking exhaust pipe- an emergency for me
I went in for a leaking exhaust pipe- an emergency for me as I’m from Iowa and it failed in Atlanta. This failure was discussed in a letter from Buick. The Capital Buick service department is unscrupulous, rip-off artists for the unwary. They inspected the exhaust leak and then claimed all my filters needed replacing along with my wiper blades. They couldn’t find a Buick notification for a 2019 Enclave exhaust repair- three desk people searched for thirty minutes to no avail. I found it on google in one minute. As soon as I waved it under their noses a miracle occurred- one of them claimed they found it. They wanted to charge me $800+ dollars for this work. I said no to the filters and wipers- they finally repaired the exhaust at Buicks expense (as required per the notification letter) , Getting a feel for why they couldn’t find the letter?.I Had my oil changed in Iowa today- surprise! The filters and wipers are good. Capital Buick in Atlanta was out to rob the guy from Iowa of $800. I wouldn’t let them work on my bicycle after this episode.
I went in for a leaking exhaust pipe- an emergency for me
I went in for a leaking exhaust pipe- an emergency for me as I’m from Iowa and it failed in Atlanta. This failure was discussed in a letter from Buick. The Capital Buick service department is unscrupulous, rip-off artists for the unwary. They inspected the exhaust leak and then claimed all my filters needed replacing along with my wiper blades. They couldn’t find a Buick notification for a 2019 Enclave exhaust repair- three desk people searched for thirty minutes to no avail. I found it on google in one minute. As soon as I waved it under their noses a miracle occurred- one of them claimed they found it. They wanted to charge me $800+ dollars for this work. I said no to the filters and wipers- they finally repaired the exhaust at Buicks expense (as required per the notification letter) , Getting a feel for why they couldn’t find the letter?.I Had my oil changed in Iowa today- surprise! The filters and wipers are good. Capital Buick in Atlanta was out to rob the guy from Iowa of $800. I wouldn’t let them work on my bicycle after this episode.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair