Reviews
Great service at Athens Ford
I just bought a 2014 F150 this week at Athens Ford. I'm writing because I'm extremely satisfied by the service I received from my salesman, Russ Hawkins. I bought a 2014 Fusion last year at Athens Ford, and Russ was my salesman for that purchase. I was so pleased with the service that Russ provided with my purchase last year that I asked for him personally when I decided to buy a pickup this month. Russ worked with me over the course of 2-3 days to make sure that I was able to get exactly the truck I wanted. He went out of his way to make sure that I was completely happy with my purchase. With this quality of service, I can assure you that I will call Russ again the next time I decide to purchase another car! Anyone who wants great service on car purchases needs to visit Athens Ford and ask for Russ!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
awesome staff
they had excellent service, answered all my questions and manage to get me in and out very quickly
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome service
Always very nice & polite ... Good timing on getting done with my vehicle ... And excellent customer service checking out !!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service planning for future growth
2014 f 150 serviced for first time service great service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very friendly
My husband and I bought a 2015 Ford Explorer. The service was awesome. Would like to thank Jamieson Johnson for being very knowledgeable about the vehicle we purchased he was a great help. A very special thanks to Shawn for the deal he put together for us it was amazing. And to Joe for the test drive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
first time service
Great service done quickly In and out in no time Thanks. I will be back
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
That is great news! Thank you for your feedback and your business!
Great service!
Athens Ford is a pleasure to do business with from the salesmen to service. The service is always prompt and excellent. The women at the desk in service is always so helpful and friendly. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
awesome service
Service was excellent!! The dealership gave me an excellent deal on a used car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchasing experience very poor.
My scheduled sppointment was at 9:00am and the service department was full when i arrived. They still had my vehicle ready to go by 9:50am. My service experiences have always been excellent which is much more than I can say abiut our financing experience.
- Customer service 5.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
Staff were curtious and helpful. Very imformative. Took me to work and picked me up.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase