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I enjoy spending time with my wife and daughter. I've spent many years in the luxury industry first with Sea Island Company which gave me the foundation and view of 5 star service and what that means and takes. I've transitioned that philosophy of service into my daily Mercedes-benz experience for my customers. I'm appreciative for the opportunity to serve and it's a pillar of who I am.","emailTxt":"jbraxton@mercedesbenzofathens.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42140/employees/b14a45653fbc.jpg","drDealerId":42140,"dealerEmpStartDtUtc":"1283299200","industryStartDtUtc":"1283299200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":362657,"firstName":"Sam","lastName":"Escobar","titleText":"Service Advisor","emailTxt":"sescobar@mercedesbenzofathens.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42140/employees/1064e08a5906.jpg","drDealerId":42140,"dealerEmpStartDtUtc":"1377993600","industryStartDtUtc":"1057017600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":598621,"firstName":"Dave","lastName":"Lee","titleText":"New Vehicle Sales Manager","emailTxt":"dlee@mercedesbenzofathens.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42140/employees/fc5b76d31103.jpg","drDealerId":42140,"dealerEmpStartDtUtc":"1548979200","industryStartDtUtc":"791596800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":598590,"firstName":"Alexandr","lastName":"Burkon","titleText":"Sales and Leasing","emailTxt":"aburkon@mercedesbenzofathens.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42140/employees/cb4a6e1021bf.jpg","drDealerId":42140,"dealerEmpStartDtUtc":"1543622400","industryStartDtUtc":"1543622400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":598605,"firstName":"Curtis R.","lastName":"Caldwell","titleText":"Finance Manager","emailTxt":"ccaldwell@mercedesbenzofathens.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42140/employees/8bfcb29050fb.jpg","drDealerId":42140,"dealerEmpStartDtUtc":"1367366400","industryStartDtUtc":"1257033600","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":362651,"personPtyId":31129474,"firstName":"John","lastName":"Ledford","titleText":"Sales and Leasing","shortBioText":"I live and breathe all things Mercedes. Mercedes fanatic since I was 5. I have owned 6 Mercedes, mostly vintage models. My favorite would have to be 1983 380SL. My dream Mercedes would be a 1971 600 SWB.","emailTxt":"jledford@mercedesbenzofathens.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42140/employees/96545127a4a7.jpg","drDealerId":42140,"dealerEmpStartDtUtc":"1370044800","industryStartDtUtc":"946684800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":491722,"personPtyId":43413597,"firstName":"Michael","lastName":"Hibbert","titleText":"Sales and Leasing","emailTxt":"mhibbert@mercedesbenzofathens.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42140/employees/3ceef4ce7ae9.jpg","drDealerId":42140,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1020211200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":598627,"firstName":"Cierra","lastName":"McMillian","titleText":"Service Advisor","emailTxt":"cmcmillian@mercedesbenzofathens.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42140/employees/6080d56053da.jpg","drDealerId":42140,"dealerEmpStartDtUtc":"1541030400","industryStartDtUtc":"1351728000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":362656,"personPtyId":31125151,"firstName":"Jonathan","lastName":"Hammont","titleText":"Commercial Vehicles Manager","shortBioText":"I have been with Mercedes Benz of Athens since early after it changed ownership. We have seen it grow from 60 vehicle sold a year to over 100 per month in 2018! We have won 5 Best of the Best Mercedes Benz trophies for being in the top 5% in the Southern Region. I am passionate about what I do and make myself totally available to my customers. 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Mercedes-Benz Of Athens

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

Mercedes-Benz Of Athens Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2011

Welcome to Mercedes-Benz of Athens, located at 1886 Luxury Drive in Watkinsville, GA, home of Complimentary Service Pickup and Delivery. Providing the best possible customer service to our clients is something that Mercedes-Benz of Athens takes very seriously. Mercedes-Benz of Athens knows your time is valuable and we'll always strive to make your service appointments as convenient as possible.

...



Selecting the luxury vehicle of your dreams is a decision not to be rushed. We invite you to come see for yourself what makes buying an automobile at Mercedes-Benz of Athens an experience that will exceed your expectations.

"Mercedes-Benz of Athens - 2012, 2014 & 2016 Mercedes-Benz Best of the Best Award Winner"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Tire Rotation

$20

Car Wash

Complimentary

Check Engine Light Diagnosis

Complimentary

Brake Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
121 lifetime reviews. Includes reviews of Mercedes-Benz Of Athens from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 18, 2019

    Shane McCarty, Great Service Rep., explain the service and the need for other needs for my GLE350. I'm very pleased with the service with Mercedes Benz... of Athens, I worth driving little more and have a great service. Rmonti

    5.0 out of 5
    Customer Service
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Here at Mercedes-Benz of Athens, we understand your time is valuable. We're glad to hear that Shane was able to provide you with such an amazing exper...ience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!


    Worked with:
    Shane McCarty

    Service Advisor

    (5.0) 14 reviews

  • 5.0 out of 5
    November 15, 2019

    Shane did his usual stellar job, making sure that I didn't get stuck with a dead battery. He gave me advice on getting roadside assistance which was very... prompt.

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your response to the quality of service Shane provides! Please don't hesitate to reach out if there's anything additional we can... do for you.


    Worked with:
    Shane McCarty

    Service Advisor

    (5.0) 14 reviews

  • May 19, 2019

    Another flawless service experience- loaner car ready, maintenance complete on time, no surprises and completely stress free. Mercedes of Athens has... excellent service figured out.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are very happy to have provided you with such a positive experience! We look forward to seeing you again in the future!


    Worked with:
    Sam Escobar

    Service Advisor

    (4.9) 12 reviews

  • 5.0 out of 5
    November 13, 2019

    The sales process was Great. Michael Longwell was fantastic. Exceptional. Answered every question, followed up on everything. Highly recommend. So... easy Thanks. Michael J Finch

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your 5-star review! The pleasure was all ours, and we look forward to serving your automotive needs again in the future.


    Worked with:
    James Braxton III

    Pre-Owned Sales Manager

    (5.0) 12 reviews

  • 5.0 out of 5
    November 11, 2019

    Shane and Sam keep you posted every step of the way. Truly exceptional customer service provided by a considerate staff. on a 10 scale they are an 11....

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!


    Worked with:
    Shane McCarty

    Service Advisor

    (5.0) 14 reviews

  • 5.0 out of 5
    November 11, 2019

    My Mercedes was picked up at my work place then delivered back to me after servicing. Sam Escobar kept me updated about the progress via text messages.... Highly recommend this dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit. Take care!


    Worked with:
    Sam Escobar

    Service Advisor

    (4.9) 12 reviews

  • 5.0 out of 5
    November 9, 2019

    Alex made the sales process seamless . He provided me with the best pricing, and service during and after the sale. I will definitely recommend him and... the rest of the team.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the tea...m here at Mercedes-Benz of Athens to have earned it.


    Worked with:
    Sam Escobar

    Service Advisor

    (4.9) 12 reviews

    Dave Lee

    New Vehicle Sales Manager

    NOT RATED

    Alexandr Burkon

    Sales and Leasing

    NOT RATED

    Curtis R. Caldwell

    Finance Manager

    NOT RATED

  • 5.0 out of 5
    November 7, 2019

    It is always a delightful pleasure to enter the service department at Mercedes Benz. The professionalism of service provider was exceptional. Thanks... for such a welcoming and friendly environment.

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words about your experience here at Mercedes-Benz of Athens. We try every day to satisfy our customers and it?s always... nice to know when we succeed.


    Worked with:
    Shane McCarty

    Service Advisor

    (5.0) 14 reviews

  • 5.0 out of 5
    November 3, 2019

    Excellent customer care. The customer care person was receptive and respectful. Service promptly performed and car cleaned . Snacks and drinks (hot and... cold ) are available in the waiting area, The dealership is a state of the art; presentable.

    5.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Mercedes-Benz of Athe...ns. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!


    Worked with:
    Michael Hibbert

    Sales and Leasing

    NOT RATED

    Cierra McMillian

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    November 2, 2019

    Alex gave us his full attention and help in deciding on a car. Found what we were looking for. We couldn't be happier with a dealership!

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    5.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Lisa, thank you for taking the time to share your thoughts! Your satisfaction is our top priority, so we're pleased to hear that you enjoyed you...r experience with Alex. We hope to see you in again soon!


    Worked with:
    Alex Pournelle

    Sales and Leasing

    (5.0) 15 reviews

    Curtis R. Caldwell

    Finance Manager

    NOT RATED

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