Reviews
Will never buy another Mercedes ever again!
Will never buy another Mercedes ever again! Terrible experience all the way around including sales and service. And I really wanted to like the car. Oh well
Will never buy another Mercedes ever again!
Will never buy another Mercedes ever again! Terrible experience all the way around including sales and service. And I really wanted to like the car. Oh well
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
My car was in for repairs, my service rep was out and I
My car was in for repairs, my service rep was out and I waited from Thursday to Monday before anyone called me to let me know what was wrong, shouldn?t have to wait that long.
My car was in for repairs, my service rep was out and I
My car was in for repairs, my service rep was out and I waited from Thursday to Monday before anyone called me to let me know what was wrong, shouldn?t have to wait that long.
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Barbara, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us to share more details about your visit so we can make things right.
Wonderful experience and everyone was helpful and never
Wonderful experience and everyone was helpful and never pushy at all. Very friendly and willing to answer every question. Enjoyed this whole experience and definitely recommend them.
Wonderful experience and everyone was helpful and never
Wonderful experience and everyone was helpful and never pushy at all. Very friendly and willing to answer every question. Enjoyed this whole experience and definitely recommend them.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Lynne, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Athens we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Friendly and professional people, clean and fast
Friendly and professional people, clean and fast service,will recommend to any of my friends. Will see you next time when service due. Thank you!
Friendly and professional people, clean and fast
Friendly and professional people, clean and fast service,will recommend to any of my friends. Will see you next time when service due. Thank you!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Anna, thank you so much for your feedback about Mercedes-Benz of Athens! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Great, no pressure in buying the car.
Great, no pressure in buying the car. Did most of the task over the phone and emails. Have purchased several cars at the dealership. Only?s been pleasant
Great, no pressure in buying the car.
Great, no pressure in buying the car. Did most of the task over the phone and emails. Have purchased several cars at the dealership. Only?s been pleasant
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael is the best car salesmen we?
Michael is the best car salesmen we?ve ever had the pleasure to work with. He was extremely knowledgeable of our vehicle choice which helped in narrowing down our choice and making for a great buying experience.
Michael is the best car salesmen we?
Michael is the best car salesmen we?ve ever had the pleasure to work with. He was extremely knowledgeable of our vehicle choice which helped in narrowing down our choice and making for a great buying experience.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Robert, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Athens. Please don't hesitate to reach out if there's anything additional we can do for you.
It is always easy to deal with the service people.
It is always easy to deal with the service people. I get a car and am on my way in no time. The only thing that is ever a problem is the survey
It is always easy to deal with the service people.
It is always easy to deal with the service people. I get a car and am on my way in no time. The only thing that is ever a problem is the survey
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello George, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Outstanding!
Outstanding!!! From being to end the Superb Service was unbelievable!! To say the team ?Took Great Care? of Us would be an understatement!!! Your Team Did It All And We Can?t Thank You Enough!!!
Outstanding!
Outstanding!!! From being to end the Superb Service was unbelievable!! To say the team ?Took Great Care? of Us would be an understatement!!! Your Team Did It All And We Can?t Thank You Enough!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ronald, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Athens we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Sam Escobar is an excellent dealer associate.
Sam Escobar is an excellent dealer associate. Very helpful and knowledgeable.. Very satisfied with the care of my car which has a personal importance. Appreciation of overall service.
Sam Escobar is an excellent dealer associate.
Sam Escobar is an excellent dealer associate. Very helpful and knowledgeable.. Very satisfied with the care of my car which has a personal importance. Appreciation of overall service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Katheryn, we are pleased to hear of your experience with us here at Mercedes-Benz of Athens. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
I had a great experience at Mercedes-Benz Athens.
I had a great experience at Mercedes-Benz Athens. The staff was welcoming, professional, and helpful. They were easy to work with. It was a smooth, stress-free process.
I had a great experience at Mercedes-Benz Athens.
I had a great experience at Mercedes-Benz Athens. The staff was welcoming, professional, and helpful. They were easy to work with. It was a smooth, stress-free process.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Stephanie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!