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I enjoy spending time with my wife and daughter. I've spent many years in the luxury industry first with Sea Island Company which gave me the foundation and view of 5 star service and what that means and takes. I've transitioned that philosophy of service into my daily Mercedes-benz experience for my customers. I'm appreciative for the opportunity to serve and it's a pillar of who I am.","emailTxt":"jbraxton@mercedesbenzofathens.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42140/employees/b14a45653fbc.jpg","drDealerId":42140,"dealerEmpStartDtUtc":"1283299200","industryStartDtUtc":"1283299200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":362657,"firstName":"Sam","lastName":"Escobar","titleText":"Service Advisor","emailTxt":"sescobar@mercedesbenzofathens.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42140/employees/1064e08a5906.jpg","drDealerId":42140,"dealerEmpStartDtUtc":"1377993600","industryStartDtUtc":"1057017600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":598621,"firstName":"Dave","lastName":"Lee","titleText":"New Vehicle Sales Manager","emailTxt":"dlee@mercedesbenzofathens.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42140/employees/fc5b76d31103.jpg","drDealerId":42140,"dealerEmpStartDtUtc":"1548979200","industryStartDtUtc":"791596800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":598590,"firstName":"Alexandr","lastName":"Burkon","titleText":"Sales and Leasing","emailTxt":"aburkon@mercedesbenzofathens.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42140/employees/cb4a6e1021bf.jpg","drDealerId":42140,"dealerEmpStartDtUtc":"1543622400","industryStartDtUtc":"1543622400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":598605,"firstName":"Curtis R.","lastName":"Caldwell","titleText":"Finance Manager","emailTxt":"ccaldwell@mercedesbenzofathens.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42140/employees/8bfcb29050fb.jpg","drDealerId":42140,"dealerEmpStartDtUtc":"1367366400","industryStartDtUtc":"1257033600","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":362651,"personPtyId":31129474,"firstName":"John","lastName":"Ledford","titleText":"Sales and Leasing","shortBioText":"I live and breathe all things Mercedes. Mercedes fanatic since I was 5. I have owned 6 Mercedes, mostly vintage models. My favorite would have to be 1983 380SL. My dream Mercedes would be a 1971 600 SWB.","emailTxt":"jledford@mercedesbenzofathens.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42140/employees/96545127a4a7.jpg","drDealerId":42140,"dealerEmpStartDtUtc":"1370044800","industryStartDtUtc":"946684800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":491722,"personPtyId":43413597,"firstName":"Michael","lastName":"Hibbert","titleText":"Sales and Leasing","emailTxt":"mhibbert@mercedesbenzofathens.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42140/employees/3ceef4ce7ae9.jpg","drDealerId":42140,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1020211200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":598627,"firstName":"Cierra","lastName":"McMillian","titleText":"Service Advisor","emailTxt":"cmcmillian@mercedesbenzofathens.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/42140/employees/6080d56053da.jpg","drDealerId":42140,"dealerEmpStartDtUtc":"1541030400","industryStartDtUtc":"1351728000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":362656,"personPtyId":31125151,"firstName":"Jonathan","lastName":"Hammont","titleText":"Commercial Vehicles Manager","shortBioText":"I have been with Mercedes Benz of Athens since early after it changed ownership. We have seen it grow from 60 vehicle sold a year to over 100 per month in 2018! We have won 5 Best of the Best Mercedes Benz trophies for being in the top 5% in the Southern Region. I am passionate about what I do and make myself totally available to my customers. 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Dealers  /   Watkinsville, GA  /  Mercedes-Benz Of Athens

Mercedes-Benz Of Athens

4.7 out of 5 4.7
121 reviews
1886 Luxury Dr Watkinsville, GA 30677
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

Mercedes-Benz Of Athens Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed
Dealer website
Dealer website
Sell or trade to this dealer
New (888) 436-4020
Used (888) 670-4867
Service (888) 806-3975

Inventory

NEW
$66,812 MSRP $66,812
2019 Mercedes-Benz Sprinter 3500XD
  • Exterior Color: Graphite Gray
  • Interior Color: Black
NEW
$33,752 MSRP $33,752
2018 Mercedes-Benz Metris
  • Exterior Color: Arctic White
  • Interior Color: Black
  • Transmission: 7-Speed Automatic
  • Drivetrain: RWD
NEW
$89,910 MSRP $89,910
2019 Mercedes-Benz Sprinter 2500
  • Exterior Color: Obsidian Black Metallic
  • Interior Color: Black
  • Transmission: 7-Speed Automatic
  • Drivetrain: RWD
NEW
$120,990 MSRP $120,990
2020 Mercedes-Benz AMG GT 53
  • Exterior Color: Polar White
  • Interior Color: Black
  • Transmission: 9-Speed Automatic
  • Drivetrain: AWD
NEW
$89,910 MSRP $89,910
2019 Mercedes-Benz Sprinter 2500
  • Exterior Color: Jet Black
  • Interior Color: Black
  • Transmission: 7-Speed Automatic
  • Drivetrain: RWD
NEW
$82,300 MSRP $82,300
2020 Mercedes-Benz GLS 450
  • Exterior Color: Iridium Silver Metallic
  • Interior Color: Macchiato
  • Transmission: 9-Speed Automatic
  • Drivetrain: AWD

Our Employees

5.0 out of 5
(5.0) 14 reviews

Shane McCarty

Service Advisor
5.0 out of 5
(5.0) 15 reviews

Alex Pournelle

Sales and Leasing
5.0 out of 5
(5.0) 12 reviews

James Braxton III

Pre-Owned Sales Manager
4.9 out of 5
(4.9) 12 reviews

Sam Escobar

Service Advisor
NOT RATED

Dave Lee

New Vehicle Sales Manager
NOT RATED

Alexandr Burkon

Sales and Leasing
NOT RATED

Curtis R. Caldwell

Finance Manager
NOT RATED

John Ledford

Sales and Leasing
NOT RATED

Michael Hibbert

Sales and Leasing
NOT RATED

Cierra McMillian

Service Advisor

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since September 2011

Welcome to Mercedes-Benz of Athens, located at 1886 Luxury Drive in Watkinsville, GA, home of Complimentary Service Pickup and Delivery. Providing the best possible customer service to our clients is something that Mercedes-Benz of Athens takes very seriously. Mercedes-Benz of Athens knows your time is valuable and we'll always strive to make your service appointments as convenient as possible.

...



Selecting the luxury vehicle of your dreams is a decision not to be rushed. We invite you to come see for yourself what makes buying an automobile at Mercedes-Benz of Athens an experience that will exceed your expectations.

"Mercedes-Benz of Athens - 2012, 2014 & 2016 Mercedes-Benz Best of the Best Award Winner"

Photos & Videos

9
Photos |
Video

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Tire Rotation

$20

Car Wash

Complimentary

Check Engine Light Diagnosis

Complimentary

Brake Inspection

Complimentary

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
121 lifetime reviews. Includes reviews of Mercedes-Benz Of Athens from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews professional service service department great job finance manager customer service sale manager great service purchase new outstanding service excellent service good price salesman buying experience
All Reviews professional service service department great job finance manager customer service sale manager great service purchase new
All Reviews professional service service department great job finance manager customer service sale manager great service purchase new outstanding service excellent service good price salesman buying experience
  • 5.0 out of 5
    My firsr service visit.
    by Rmonti from DealerRater.com
    November 18, 2019

    Shane McCarty, Great Service Rep., explain the service and the need for other needs for my GLE350. I'm very pleased with the service with Mercedes Benz... of Athens, I worth driving little more and have a great service. Rmonti

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Here at Mercedes-Benz of Athens, we understand your time is valuable. We're glad to hear that Shane was able to provide you with such an amazing exper...ience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

    Worked with:
    Shane McCarty

    Service Advisor

    (5.0) 14 reviews
  • 5.0 out of 5
    Battery was hit or miss on starting the car.
    by Old Retired Guy from DealerRater.com
    November 15, 2019

    Shane did his usual stellar job, making sure that I didn't get stuck with a dead battery. He gave me advice on getting roadside assistance which was very... prompt.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your response to the quality of service Shane provides! Please don't hesitate to reach out if there's anything additional we can... do for you.

    Worked with:
    Shane McCarty

    Service Advisor

    (5.0) 14 reviews

  • FEATURED REVIEW

    5.0 out of 5
    Always great service
    by Dad^5 from Watkinsville, GA
    May 19, 2019

    Another flawless service experience- loaner car ready, maintenance complete on time, no surprises and completely stress free. Mercedes of Athens has... excellent service figured out.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are very happy to have provided you with such a positive experience! We look forward to seeing you again in the future!

    Worked with:
    Sam Escobar

    Service Advisor

    (4.9) 12 reviews
  • 5.0 out of 5
    The sales process was Great. Michael Longwell was...
    by mcjfinch from DealerRater.com
    November 13, 2019

    The sales process was Great. Michael Longwell was fantastic. Exceptional. Answered every question, followed up on everything. Highly recommend. So... easy Thanks. Michael J Finch

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your 5-star review! The pleasure was all ours, and we look forward to serving your automotive needs again in the future.

    Worked with:
    James Braxton III

    Pre-Owned Sales Manager

    (5.0) 12 reviews
  • 5.0 out of 5
    Service dept. is 2nd to none.
    by OJAMESMAY from DealerRater.com
    November 11, 2019

    Shane and Sam keep you posted every step of the way. Truly exceptional customer service provided by a considerate staff. on a 10 scale they are an 11....

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

    Worked with:
    Shane McCarty

    Service Advisor

    (5.0) 14 reviews
  • 5.0 out of 5
    Excellent Service
    by jerryfranklin from DealerRater.com
    November 11, 2019

    My Mercedes was picked up at my work place then delivered back to me after servicing. Sam Escobar kept me updated about the progress via text messages.... Highly recommend this dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit. Take care!

    Worked with:
    Sam Escobar

    Service Advisor

    (4.9) 12 reviews
  • 5.0 out of 5
    Alex made the sales process seamless . He provided me...
    by stesco from DealerRater.com
    November 9, 2019

    Alex made the sales process seamless . He provided me with the best pricing, and service during and after the sale. I will definitely recommend him and... the rest of the team.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the tea...m here at Mercedes-Benz of Athens to have earned it.

    Worked with:
    Sam Escobar

    Service Advisor

    (4.9) 12 reviews
    Dave Lee

    New Vehicle Sales Manager

    NOT RATED
    Alexandr Burkon

    Sales and Leasing

    NOT RATED
    Curtis R. Caldwell

    Finance Manager

    NOT RATED
  • 5.0 out of 5
    Mercedes 300 E
    by N/A from Athens, GA
    November 7, 2019

    It is always a delightful pleasure to enter the service department at Mercedes Benz. The professionalism of service provider was exceptional. Thanks... for such a welcoming and friendly environment.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words about your experience here at Mercedes-Benz of Athens. We try every day to satisfy our customers and it?s always... nice to know when we succeed.

    Worked with:
    Shane McCarty

    Service Advisor

    (5.0) 14 reviews
  • 5.0 out of 5
    Excellent service and customer care; well-done.
    by John Baiyewu from DealerRater.com
    November 3, 2019

    Excellent customer care. The customer care person was receptive and respectful. Service promptly performed and car cleaned . Snacks and drinks (hot and... cold ) are available in the waiting area, The dealership is a state of the art; presentable.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Mercedes-Benz of Athe...ns. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

    Worked with:
    Michael Hibbert

    Sales and Leasing

    NOT RATED
    Cierra McMillian

    Service Advisor

    NOT RATED
  • 5.0 out of 5
    Excellent
    by Lisa from DealerRater.com
    November 2, 2019

    Alex gave us his full attention and help in deciding on a car. Found what we were looking for. We couldn't be happier with a dealership!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Lisa, thank you for taking the time to share your thoughts! Your satisfaction is our top priority, so we're pleased to hear that you enjoyed you...r experience with Alex. We hope to see you in again soon!

    Worked with:
    Alex Pournelle

    Sales and Leasing

    (5.0) 15 reviews
    Curtis R. Caldwell

    Finance Manager

    NOT RATED
View More Reviews