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RBM of Atlanta

(1,079 reviews)
Visit RBM of Atlanta
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (877) 709-7890 (877) 709-7890
Used (877) 687-1567 (877) 687-1567
Service (678) 268-6207 (678) 268-6207

Reviews

(1,079 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Atlanta from DealerRater.

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This is the second Mercedes Benz I received from RBM, and...

This is the second Mercedes Benz I received from RBM, and while I was in the market for a change of vehicles, as I sold my 528BMW to my son,I was drawn back to RBM by one very pleasant, enriching phone call from Steve S.,I appeared at the front door. at approximately 3:00 PM and left at 6:00PM in my new C250 skiling from ear to ear. Steve and Kay handled my request with sincerity, and a high degree of professionalism Also , I was attracted back to RBM because my prior experince with their Service Dept. and notably Mr. Phillps it was an easy choice for me to make and so I did just that. Most Dealers of any brand don't exhibit the warm feeling and overall excellent manner that was evident again at RBM

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

I have bought several cars from Eric and serviced those...

I have bought several cars from Eric and serviced those cars exclusively at RBM-Atlanta. Every contact I have made has been superb and the entire team is professional, courteous and knowledgeable. Eric Koenigsberg is absolutely fantastic to work with, a true professional, and one of the most knowledgeable car professionals I have ever had the opportunity to work with. I can't recommend him, or the other fine professionals at RBM-Atlanta, high enough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

Steve did a great job helping me navigate the process. ...

Steve did a great job helping me navigate the process. He was very straightforward and helpful, even when I migrated towards a lower priced vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

We have purchased three cars from RBM of Atlanta, and...

We have purchased three cars from RBM of Atlanta, and Dwight has been our salesperson for each vehicle. He was friendly, knowledgeable, and patient. We never felt pushed and rushed. His courteous and respectfull responses to all of our questions was very helpful in our decision making. Dwight is an outstanding example of what "customer service" is all about. We would not hesitate to purchase our next vehicle from Dwight.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The best dealer in the South East and North America to...

The best dealer in the South East and North America to buy a Mercedes! Over the years we have purchased 5 vehicles from John Johnson. Each purchase was a quality experience. We hope John never decides to retire, we would not want to work with anyone else. John is always professional, respectful, courteous, and friendly. Always delivers beyond expectation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

Kyrus and Steve were great to work with. They were...

Kyrus and Steve were great to work with. They were professional, knowledgeable and seemed genuinely interested in making sure that my purchase was the right car for our family. I wouldn't hesitate to recommend this RBM team for a future purchase and look forward to working with their service department if this is the level of service I can expect. As for the car (a pre-owned SLS 500)....I am amazed that this car was previously owned, it is absolutely spotless and performs magnificantly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

RBM is un like many dealerships. They care and take the...

RBM is un like many dealerships. They care and take the time with their customers. Professionals in every department. Charlie Vaccaro is like family. He works to make sure you are completely satisfied with the car and this dealership. This was my second car purchased in two years from this dealer and I won't go anywhere else. Believe me I have owned 4 Mercedes and they are the best . God Bless the team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

good process, quick in & out, friendly service. ...

good process, quick in & out, friendly service. Attention to detail & supportive through the sales process - informative but not overwhelming. Great location and decent inventory - even looked at arriving options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Mr Szczupak is a very attentive sales person. He answered...

Mr Szczupak is a very attentive sales person. He answered all our questions. Punctual, Very easy to talk to. He gave us as much time as we needed during the purchase process. He has a very good knowledge of my car. He also called us to check whether we have any questions days after we bought the car. I will definitely recommend him to a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Every one there was very nice and more than willing to...

Every one there was very nice and more than willing to help. I didn't feel pressured or rushed. I ended up with a terrific quality used car. I would highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.