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Airport Marina Ford

(601 reviews)
Sales hours: 9:00am to 10:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–10:00pm 7:00am–7:00pm
Tuesday 9:00am–10:00pm 7:00am–7:00pm
Wednesday 9:00am–10:00pm 7:00am–7:00pm
Thursday 9:00am–10:00pm 7:00am–7:00pm
Friday 9:00am–10:00pm 7:00am–7:00pm
Saturday 9:00am–10:00pm 7:00am–5:00pm
Sunday 10:00am–9:00pm Closed

Reviews

(601 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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30k miles visit

30k miles visit done without issue on my Ford Fusion

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jacques, we're pleased to hear your service experience with us went so smoothly. Please let us know if there is ever anything else we can do for you! Safe travels!

Great experience with a warranty repair.

Gene was the one who helped me with my vehicle. He let me know he had seen the problem with my flex and explained to me it would be two days to fix. Received a call a couple of days later and flex was fixed. I was very happy with the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Luis, we're happy you found our staff to be so supportive during your experience here at Airport Marina Ford. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Great Job

My car had a unusual malfunction that was discovered to be a defect. Airport Marina Ford fixed the defect at no cost to me even though my car was out of warranty. It was so unusual that it took a week to figure out the problem. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer service

Outstanding service! Will continue to be a return customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Andrew, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

rickyt55@yahoo.com

Every thing was handled in a professional manner AND it didn't take long at all :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent

I was very satisfied with the service that I was provided by Anthony

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent

Fast, friendly and professional staff. Service was quick, i was in and out in no time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ana, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful dealership

The dealership is really helpful and the agents provide with lot of financing options to try and save your money. Large list of cars to choose from. The condition of cars is excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Omi, thank you for taking the time out of your day to tell us about your experience. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

hood and your mom and dad

nice place and good food and service was great and food was excellent and fresh food was delicious the service and atmosphere are amazing people and their prices aren't even the same level

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great !!! Customer Service

Enrique Robles was my Service Rep, He was professional and accurate with his knowledge of what my car needed. My intentions was going to my prior mechanic to try to save a few dollars to get some hoses replace in the engine, but after talking with him, and by it being a delicate procedure in what I needed to have done I was convince to let Airport Ford Marina handle the job. First time getting something done at Airport Ford besides a recall cable. Thank You Enrique, for your time and effort. I will be a regular customer now at Airport Ford Marina due to Enrique, I am giving him 10 Stars. ????????????????????

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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