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Rotolo Chevrolet

(1,252 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 7:00am–5:00pm
Sunday 9:00am–8:00pm Closed

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Reviews

(1,252 reviews)

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I had a great experience working with Alex my sales associate, I purchased a 2026 Trax 2RS that I had test driven the week before. Came back and took another test drive with Alex and I love the car . The best thing there was no crazy markups on the car. Sales manager and I came to a quick deal and that was it. In and out with no problems. If your are looking for a Chevy and don’t want any crazy markups then this is the dealership for you. Thanks Alex for helping me with everything, Awesome job young man.

I had a great experience working with Alex my sales associate, I purchased a 2026 Trax 2RS that I had test driven the week before. Came back and took another test drive with Alex and I love the car . The best thing there was no crazy markups on the car. Sales manager and I came to a quick deal and that was it. In and out with no problems. If your are looking for a Chevy and don’t want any crazy markups then this is the dealership for you. Thanks Alex for helping me with everything, Awesome job young man.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback, Paul! I am thrilled to hear about your great experience with Alex at Rotolo Chevrolet. It’s fantastic that you love your new 2026 Chevrolet Trax 2RS and that the process was smooth and hassle-free. We appreciate your kind words and your recommendation. Enjoy your new ride, and we look forward to seeing you again soon! Best, Armando Rojo | [email protected] | General Manager | 909.822.1111 ext. 8369

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Went for my dream Camaro, came out with a 2023 Camaro. Danielle took good care of me, she answered all the questions and helped me for being a first time buyer definitely recommend!!

Went for my dream Camaro, came out with a 2023 Camaro. Danielle took good care of me, she answered all the questions and helped me for being a first time buyer definitely recommend!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you, Lizbeth! I’m glad to hear that you had a great experience at Rotolo Chevrolet and that Danielle was able to assist you with your dream 2023 Camaro. I appreciate your recommendation, and we look forward to seeing you again in the future! Enjoy your new ride! Best, Armando Rojo | [email protected] | General Manager | 909.822.1111 ext. 8369

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When buying a used car, especially one where there are only a few found on the market, you are ripe for rip-offs, but not here at Rotolo. Danielle was incredible, letting me know that a few others were coming in to see the car I found that day, it was in high demand, and I live 2-3 hours away, with Friday rush-hour traffic. She said she was concerned it would be sold before I got there, so I asked if I could see a bunch of photos and maybe purchase it beforehand. Half an hour later, she texted to say we would have to rush, as another person was on their way to see it. It felt like trying to get concert tickets; how quickly she had to get approval for me to purchase immediately over someone on their way. I checked the photos and the Carfax report, then simply went for it. I had lost out on other cars like this one, and it was very attractively priced. The price even went lower when they found that the registration still had 6 months left, and they took 300 off the price since I didn't have to get a fresh registration. I was really nervous as I had never bought a car sight unseen. But to my surprise, when I got there, it was nicer in person! It had been detailed inside and out, and some stains I thought were on the seats were all gone. It smelled amazing and was perfectly clean. It was exactly as Danielle shared. In fact, they noticed the car charger was missing, so they took the time to track one down, even though it was an AS-IS sale, and I didn't expect one to still be with the car. They really care about all the details. If you are looking for a used car, take the drive. Carmax listed it as a great deal, and it was. Not one surprise other than LOWERING the quoted price when they did all the paperwork. That was very unexpected.

When buying a used car, especially one where there are only a few found on the market, you are ripe for rip-offs, but not here at Rotolo. Danielle was incredible, letting me know that a few others were coming in to see the car I found that day, it was in high demand, and I live 2-3 hours away, with Friday rush-hour traffic. She said she was concerned it would be sold before I got there, so I asked if I could see a bunch of photos and maybe purchase it beforehand. Half an hour later, she texted to say we would have to rush, as another person was on their way to see it. It felt like trying to get concert tickets; how quickly she had to get approval for me to purchase immediately over someone on their way. I checked the photos and the Carfax report, then simply went for it. I had lost out on other cars like this one, and it was very attractively priced. The price even went lower when they found that the registration still had 6 months left, and they took 300 off the price since I didn't have to get a fresh registration. I was really nervous as I had never bought a car sight unseen. But to my surprise, when I got there, it was nicer in person! It had been detailed inside and out, and some stains I thought were on the seats were all gone. It smelled amazing and was perfectly clean. It was exactly as Danielle shared. In fact, they noticed the car charger was missing, so they took the time to track one down, even though it was an AS-IS sale, and I didn't expect one to still be with the car. They really care about all the details. If you are looking for a used car, take the drive. Carmax listed it as a great deal, and it was. Not one surprise other than LOWERING the quoted price when they did all the paperwork. That was very unexpected.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your fantastic review, Christine! I’m thrilled to hear about your positive experience with Danielle and the purchasing process at Rotolo Chevrolet. It’s great to know you felt supported and informed throughout your car buying journey, especially when it came to securing the vehicle you wanted. We strive to ensure our customers feel confident and satisfied, and I'm glad I could exceed your expectations. We appreciate your recommendation and look forward to seeing you again in the future! Safe driving! Best, Armando Rojo | [email protected] | General Manager | 909.822.1111 ext. 8369

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We recently had the pleasure of working with Cesar when purchasing our new 2026 Silverado, and we couldn’t be happier with the experience! From the moment we stepped into the dealership, he made us feel welcome, listened to what we were looking for, and guided us through every step of the process with patience, professionalism, and genuine enthusiasm.Cesar was incredibly knowledgeable about the 2026 Silverado lineup and took the time to explain all the features, options, and packages in a way that made everything clear and easy to understand. There was never any pressure just honest, helpful advice and a sincere desire to help us find the perfect car.Thanks to his help, we drove away in a 2026 Silverado that we absolutely love. The whole experience was smooth, stress-free, and even fun! We highly recommend Cesar to anyone looking for a new car you won’t be disappointed.

We recently had the pleasure of working with Cesar when purchasing our new 2026 Silverado, and we couldn’t be happier with the experience! From the moment we stepped into the dealership, he made us feel welcome, listened to what we were looking for, and guided us through every step of the process with patience, professionalism, and genuine enthusiasm.Cesar was incredibly knowledgeable about the 2026 Silverado lineup and took the time to explain all the features, options, and packages in a way that made everything clear and easy to understand. There was never any pressure just honest, helpful advice and a sincere desire to help us find the perfect car.Thanks to his help, we drove away in a 2026 Silverado that we absolutely love. The whole experience was smooth, stress-free, and even fun! We highly recommend Cesar to anyone looking for a new car you won’t be disappointed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for your wonderful review, Emily! I’m happy to hear about your positive experience with Cesar at Rotolo Chevrolet while purchasing your new 2026 Chevrolet Silverado. It's fantastic to know that his knowledge and enthusiasm made the process enjoyable and stress-free for you. Your recommendation is appreciated, and we look forward to seeing you again soon! Enjoy your new ride! Best, Armando Rojo | [email protected] | General Manager | 909.822.1111 ext. 8369

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I really felt as ease when I came into the dealership to have my car built in the factory and I got ALL the items I wanted and was told about all the items to choose from and details any that I was not 100% sure about. Everyone I talked to was pleasant and focused in on my needs, that does not happen at most dealerships. I was not pressured and that was great. I had a couple minor prep items that needed to be addressed and I will be telling others how professional my experience was on getting my new C8 Corvette.

I really felt as ease when I came into the dealership to have my car built in the factory and I got ALL the items I wanted and was told about all the items to choose from and details any that I was not 100% sure about. Everyone I talked to was pleasant and focused in on my needs, that does not happen at most dealerships. I was not pressured and that was great. I had a couple minor prep items that needed to be addressed and I will be telling others how professional my experience was on getting my new C8 Corvette.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, James, for your wonderful review! I'm thrilled to hear about your positive experience at Rotolo Chevrolet while building your new Chevrolet Corvette C8. Our team is dedicated to providing a pleasant and pressure-free environment, so we’re glad that you felt at ease and well-informed throughout the process. I appreciate your feedback and we look forward to assisting you again in the future. Enjoy your new Corvette! Best, Armando Rojo | [email protected] | General Manager | 909.822.1111 ext. 8369

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My husband and I had a Great experience, David and Robert were very honest and friendly we went in for a different vehicle and they said take a look at the deals we have with trucks and ended up with a beautiful truck

My husband and I had a Great experience, David and Robert were very honest and friendly we went in for a different vehicle and they said take a look at the deals we have with trucks and ended up with a beautiful truck

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Walter, thanks so much for your insightful review! I'm delighted to hear that you and your husband had a great experience at Rotolo Chevrolet. It’s fantastic that David and Robert were able to assist you in finding the perfect truck! I truly appreciate your trust in us, and we hope you enjoy your beautiful new vehicle. Our team looks forward to seeing you again! Best, Armando Rojo | [email protected] | General Manager | 909.822.1111 ext. 8369

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I slept on writing this review for a couple of days to decipher my feelings and thoughts. My result…If I could give less than 1 STAR I would! Our experience at Rotolo Chevrolet Fontana was hands-down one of the worst dealership experiences we’ve ever had, and the responsibility falls squarely on their manager. I’m not completely sure of his name because his introduction was pretty fleeting. I think it was Mike. I must preface the rest of this by saying that the initial salesperson we were contacted by,Alex, was a decent person who seemed like a motivated young man learning the hustle. However, be prepared for the swarm of salespersons prepped to dive bomb and pounce on you as soon as you exit your vehicle. This horrible experience began at about 3 PM. We spent over an hour withe (before sitting down with the manager) test driving a couple vehicles, while being encouraged that this dealership will work on a great deal for us. Not the case at all. We went in to potentially purchase a Chevy Traverse that we settled on earlier, but they didn’t have the color we wanted. They told us not to worry because they had found a couple in the area. We were subjected to over 4 hours of additional waiting while the manager played games with numbers instead of being transparent. They insisted on doing a dealer trade that benefited them, while withholding the actual location of the vehicle with our requested color and trim. We asked where it was because we would happily just drive there. They intentionally did not share the information so we couldn’t pursue the vehicle purchase at that location ourselves. Throughout the night, the manager repeatedly came back with excuses about people “not answering phones,” offered zero discounts, no realistic financing options, and raised the price every single time we talked. The classic dealership gimmicks such as scribbled numbers, fast moving highlighters, and fancy talk did not distract us from the constant price increases and additional costs. The manager now insisted that the price increases were mandatory because they had done a dealer trade. That was not our problem. We would’ve preferred to just drive to the dealership it was located at. We were so tired but still tried to wait it out and work towards a purchase,even offering to just sign a contract and come back the next day. This is something I would never usually do having not actually seen the vehicle. The manager kept us on the hook for that process making us continue to wait, saying it was our fault since they had to trade a vehicle to get the one we wanted. We finally told them we were fed up and walked out after 9 PM. The next day, they called claiming they wanted to “make things right.” Instead, we sat for over another hour, only to be met with the same manager, more excuses, and then more of us being blamed for how long the process was taking. It seemed he was upset with us for walking out the night before. At that point, in our frustration with the gimmicks and price tricks, we now presented legitimate Chevrolet discounts we qualify for (GMS and First Responder). The manager flat-out refused to honor them, then escalated the situation by saying he “doesn’t have to do anything” and effectively kicked us out. Total waste of time. They will tell you they’re a “no xx” dealership with no add-ons. That’s simply not true. They used every shady tactic in the book and then some. The management was rude, dismissive, and unprofessional. Save yourself the frustration and walk away. Do not waste your time here! This was the worst dealership management experience we have ever dealt with!

I slept on writing this review for a couple of days to decipher my feelings and thoughts. My result…If I could give less than 1 STAR I would! Our experience at Rotolo Chevrolet Fontana was hands-down one of the worst dealership experiences we’ve ever had, and the responsibility falls squarely on their manager. I’m not completely sure of his name because his introduction was pretty fleeting. I think it was Mike. I must preface the rest of this by saying that the initial salesperson we were contacted by,Alex, was a decent person who seemed like a motivated young man learning the hustle. However, be prepared for the swarm of salespersons prepped to dive bomb and pounce on you as soon as you exit your vehicle. This horrible experience began at about 3 PM. We spent over an hour withe (before sitting down with the manager) test driving a couple vehicles, while being encouraged that this dealership will work on a great deal for us. Not the case at all. We went in to potentially purchase a Chevy Traverse that we settled on earlier, but they didn’t have the color we wanted. They told us not to worry because they had found a couple in the area. We were subjected to over 4 hours of additional waiting while the manager played games with numbers instead of being transparent. They insisted on doing a dealer trade that benefited them, while withholding the actual location of the vehicle with our requested color and trim. We asked where it was because we would happily just drive there. They intentionally did not share the information so we couldn’t pursue the vehicle purchase at that location ourselves. Throughout the night, the manager repeatedly came back with excuses about people “not answering phones,” offered zero discounts, no realistic financing options, and raised the price every single time we talked. The classic dealership gimmicks such as scribbled numbers, fast moving highlighters, and fancy talk did not distract us from the constant price increases and additional costs. The manager now insisted that the price increases were mandatory because they had done a dealer trade. That was not our problem. We would’ve preferred to just drive to the dealership it was located at. We were so tired but still tried to wait it out and work towards a purchase,even offering to just sign a contract and come back the next day. This is something I would never usually do having not actually seen the vehicle. The manager kept us on the hook for that process making us continue to wait, saying it was our fault since they had to trade a vehicle to get the one we wanted. We finally told them we were fed up and walked out after 9 PM. The next day, they called claiming they wanted to “make things right.” Instead, we sat for over another hour, only to be met with the same manager, more excuses, and then more of us being blamed for how long the process was taking. It seemed he was upset with us for walking out the night before. At that point, in our frustration with the gimmicks and price tricks, we now presented legitimate Chevrolet discounts we qualify for (GMS and First Responder). The manager flat-out refused to honor them, then escalated the situation by saying he “doesn’t have to do anything” and effectively kicked us out. Total waste of time. They will tell you they’re a “no xx” dealership with no add-ons. That’s simply not true. They used every shady tactic in the book and then some. The management was rude, dismissive, and unprofessional. Save yourself the frustration and walk away. Do not waste your time here! This was the worst dealership management experience we have ever dealt with!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience with us. I appreciate your feedback, as it helps us improve our service at Rotolo Chevrolet. I understand your frustrations regarding the delays and communication issues during your visit. This is not the standard we strive to uphold. We value transparency and customer satisfaction above all else, and it seems we fell short in your case. I encourage you to reach out to me directly so I can address your concerns more thoroughly. Your experience is important to us, and we would like the opportunity to make it right. Thank you again for your feedback. Best, Armando Rojo | [email protected] | General Manager | 909.822.1111 ext. 8369

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This dealership is not Military friendly and does not support Military members. The owner here apparently will not sell a vehicle to anyone who is military unless they have a valid drivers licenses. Even though most states consider your expired drivers licenses to be valid as long as you have a current military ID. Even California recognizes this from it own residents stationed in other states. So apparently the owner of this dealership DOES NOT SUPPORT our active duty military members. So go to a dealership that supports your service.

This dealership is not Military friendly and does not support Military members. The owner here apparently will not sell a vehicle to anyone who is military unless they have a valid drivers licenses. Even though most states consider your expired drivers licenses to be valid as long as you have a current military ID. Even California recognizes this from it own residents stationed in other states. So apparently the owner of this dealership DOES NOT SUPPORT our active duty military members. So go to a dealership that supports your service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for taking the time to share your concerns. I appreciate your feedback and understand the importance of supporting our military members. At Rotolo Chevrolet, we strive to serve all customers fairly and respectfully. I encourage you to reach out to me directly to discuss your experience further. Thank you again for your input. Best, Armando Rojo | [email protected] | General Manager | 909.822.1111 ext. 8369

Consumer response

There is nothing to discuss here already went to another dealership.

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My experience was good.It was difficult for me to come in so Danielle York helped me through email and internet. I didn?t have a way to get it home so Danielle brought it to me in Twin Peaks and I took her back. Fernando in finance was also nice and helpful. Well done Rotolo.

My experience was good.It was difficult for me to come in so Danielle York helped me through email and internet. I didn?t have a way to get it home so Danielle brought it to me in Twin Peaks and I took her back. Fernando in finance was also nice and helpful. Well done Rotolo.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kevin, thank you for sharing your experience! I'm so glad to hear that Danielle was able to assist you through email and deliver your vehicle to you in Twin Peaks. It's wonderful to know that Fernando also provided you with excellent service. I appreciate your kind words, and we hope to see you again at Rotolo Chevrolet! Best, Armando Rojo | [email protected] | General Manager | 909.822.1111 ext. 8369

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So happy with my new Corvette! Superb customer service. A truly pleasant buying experience. They gave us a great price and delivered the vehicle to our door. Thank you!!!

So happy with my new Corvette! Superb customer service. A truly pleasant buying experience. They gave us a great price and delivered the vehicle to our door. Thank you!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review, Kerry! I'm thrilled to hear that you're happy with your new Corvette and that you experienced superb customer service at Rotolo Chevrolet. It’s always our goal to provide a pleasant buying experience, and I'm glad we could deliver your vehicle right to your door. We appreciate your support and look forward to serving you again in the future! Best, Armando Rojo | [email protected] | General Manager | 909.822.1111 ext. 8369

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