Ford of Upland

We are a three time repeat customer. We have always had great service and attention to OUR needs, not just was the hot deal of the day.

From my online request to a reply was every quick, within 30 minutes. I only spent 3 hours at the dealership from test drive to driving home in my New Mustang. Very accommodating and very friendly and courteous.

I started at a different dealer that sold us a car that they couldn’t deliver. I was so disappointed that I wasn’t getting the car I was promised. I found another Bronco at Upland Ford that was very similar to the one I didn’t get. Upland Ford made it happen and made the whole experience so easy. Thanks for the great experience and my beautiful Bronco.

The Guys that helped me were the greatest they made the the worst job in the world the Best. Always think of them when you need a new car

We walked in not really expecting to buy a car that night, but we fell in love with the car and the employees there were so polite and willing to work with us. Ford of Upland made the experience of car buying very pleasant and easy.

dealership great. ford company should reach out more often to customers about delays on manufacturing

JOSE and John made a delivery and instructions on the new car easy to understand reassuring and did a great job. Thanks for a job. Well done..

My next purchase will also be at Ford of Upland. I ordered my truck, and they kept me informed as of when it would arrive. Taylor if very well informed on the product he sells.

My Bronco finally arrived at Ford of Upland where I had ordered it 23 months ago. It was a joyous occasion with ribbons and everything I loved it

I’m incredibly unhappy with this dealership because of finance. Ray in finance is a liar! I don’t think I’ll buy or have anything to do with dealership because of ray in finance. Jon is a great salesman. He didn’t waste my time and was straight forward. The dealership was able to work a deal so it’s nice they were willing to work with me. I was very happy until I met ray. Ray took advantage of my by asking me about my life. He took my divorce and talks about religion to blind me to what he was doing. He said he got good deals for me and added service and maintenance plans and only increased my monthly payment by $28. I didn’t second guess is because I was not in a good place since ray brought back my divorce. Come to find out he added $8k on top of my loan. Once my bank told me I tried to cancel with ray. Ray said I couldn’t cancel. Then I called ford and ford credit said the dealership can absolutely cancel the service and extended maintenance plans. I went back and of course Ray was off so I spoke with Nora. She is nice and honest and cancelled everything for me!