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Ford of Upland

(1,348 reviews)
Visit Ford of Upland
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–1:00pm
Sunday 10:00am–6:00pm Closed

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New (909) 719-0063 (909) 719-0063
Used (909) 719-0062 (909) 719-0062
Service (909) 719-0067 (909) 719-0067

Inventory

See all 231 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since May 2012.
Welcome to Ford of Upland! Located in Upland CA Ford of Upland is proud to be one of the premier dealerships in the area and serve the communities of Fontana Ontario Norco Glendora Rancho Cucamonga Montclair Claremont Chino Pomona Glendora Corona Rialto. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford of Upland a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you've come to the right place. WE OFFER AT HOME DELIVERY!!!!
America's Car Company

Service center

Phone number (909) 719-0067

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(1,348 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ford of Upland from DealerRater.

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He was very involved in the sales process and just

He was very involved in the sales process and just outstanding in everything. He was able to get the car and sale handled in an awesome fashion.

He was very involved in the sales process and just

He was very involved in the sales process and just outstanding in everything. He was able to get the car and sale handled in an awesome fashion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Thank you Kevin and Alex for helping me purchase my new

Thank you Kevin and Alex for helping me purchase my new Explorer, very helpful and transparent.

Thank you Kevin and Alex for helping me purchase my new

Thank you Kevin and Alex for helping me purchase my new Explorer, very helpful and transparent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Taylor was awesome to work with.

Taylor was awesome to work with. Looking forward to doing business with Ford of Upland again in the future!

Taylor was awesome to work with.

Taylor was awesome to work with. Looking forward to doing business with Ford of Upland again in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Kevin and Bill were great they took care of all my wants

Kevin and Bill were great they took care of all my wants and needs and have stayed in communication through the the whole time. They went as far as delivering the truck to me. I will definitely recommend ford of upland.

Kevin and Bill were great they took care of all my wants

Kevin and Bill were great they took care of all my wants and needs and have stayed in communication through the the whole time. They went as far as delivering the truck to me. I will definitely recommend ford of upland.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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This was the Best truck buying experience I’ve ever had,

This was the Best truck buying experience I’ve ever had, helpful friendly staff. Thank you

This was the Best truck buying experience I’ve ever had,

This was the Best truck buying experience I’ve ever had, helpful friendly staff. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Victor was nice, helpful and patient.

Victor was nice, helpful and patient. He made sure I was gonna leave in a new car.

Victor was nice, helpful and patient.

Victor was nice, helpful and patient. He made sure I was gonna leave in a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I was contacted by salesman Kevin.

I was contacted by salesman Kevin. I asked him some questions about a vehicle and then asked for the OTD price. I had contacted other dealerships trying to get the best price as possible seeing as though this is a big purchase. Their OTD price included unnecessary things like lojack, 3M sticker crap and other things to hike the price up. I told him I didn't want those things on there and asked for a new price with taxes. He told me "well the thing is, i rather be upfront with you, my manager will not take them off unless you are ready to move forward with us, otherwise he knows youre just shopping our numbers and will continue to shop us." I'm 1000000% going to shop around. Don't tell me you wouldn't either!!! Who doesn't shop around for better deals?! Kevin you mean to tell me that when you buy cars you buy the first one you come across?! Get out of here with that. I do not recommend Kevin at all. Idk about the dealership but the fact that they add on all that crap then maybe not them either.

I was contacted by salesman Kevin.

I was contacted by salesman Kevin. I asked him some questions about a vehicle and then asked for the OTD price. I had contacted other dealerships trying to get the best price as possible seeing as though this is a big purchase. Their OTD price included unnecessary things like lojack, 3M sticker crap and other things to hike the price up. I told him I didn't want those things on there and asked for a new price with taxes. He told me "well the thing is, i rather be upfront with you, my manager will not take them off unless you are ready to move forward with us, otherwise he knows youre just shopping our numbers and will continue to shop us." I'm 1000000% going to shop around. Don't tell me you wouldn't either!!! Who doesn't shop around for better deals?! Kevin you mean to tell me that when you buy cars you buy the first one you come across?! Get out of here with that. I do not recommend Kevin at all. Idk about the dealership but the fact that they add on all that crap then maybe not them either.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Dealer response

Hello Christina, we are so disappointed to learn of this situation you have described. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to Deborah Lara at 909-204-7506 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

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Johnny took very good care of us the whole time , very

Johnny took very good care of us the whole time , very personable not once did I ever feel any type of pressure to make a purchase at all

Johnny took very good care of us the whole time , very

Johnny took very good care of us the whole time , very personable not once did I ever feel any type of pressure to make a purchase at all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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This was a wonderful experience for me they weren't pushy

This was a wonderful experience for me they weren't pushy and very helpful throughout. Kevin was so great through the process, he made me feel valued in this process. The finance department was helpful to getting me my vehicle. All in all a great experience!

This was a wonderful experience for me they weren't pushy

This was a wonderful experience for me they weren't pushy and very helpful throughout. Kevin was so great through the process, he made me feel valued in this process. The finance department was helpful to getting me my vehicle. All in all a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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I had a great experience at Ford of Upland, Kevin wasn’t

I had a great experience at Ford of Upland, Kevin wasn’t pushy and got me a great deal. everyone is very nice and professional.

I had a great experience at Ford of Upland, Kevin wasn’t

I had a great experience at Ford of Upland, Kevin wasn’t pushy and got me a great deal. everyone is very nice and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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