Reviews
He was very involved in the sales process and just
He was very involved in the sales process and just outstanding in everything. He was able to get the car and sale handled in an awesome fashion.
He was very involved in the sales process and just
He was very involved in the sales process and just outstanding in everything. He was able to get the car and sale handled in an awesome fashion.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Kevin and Alex for helping me purchase my new
Thank you Kevin and Alex for helping me purchase my new Explorer, very helpful and transparent.
Thank you Kevin and Alex for helping me purchase my new
Thank you Kevin and Alex for helping me purchase my new Explorer, very helpful and transparent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Taylor was awesome to work with.
Taylor was awesome to work with. Looking forward to doing business with Ford of Upland again in the future!
Taylor was awesome to work with.
Taylor was awesome to work with. Looking forward to doing business with Ford of Upland again in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kevin and Bill were great they took care of all my wants
Kevin and Bill were great they took care of all my wants and needs and have stayed in communication through the the whole time. They went as far as delivering the truck to me. I will definitely recommend ford of upland.
Kevin and Bill were great they took care of all my wants
Kevin and Bill were great they took care of all my wants and needs and have stayed in communication through the the whole time. They went as far as delivering the truck to me. I will definitely recommend ford of upland.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was the Best truck buying experience I’ve ever had,
This was the Best truck buying experience I’ve ever had, helpful friendly staff. Thank you
This was the Best truck buying experience I’ve ever had,
This was the Best truck buying experience I’ve ever had, helpful friendly staff. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Victor was nice, helpful and patient.
Victor was nice, helpful and patient. He made sure I was gonna leave in a new car.
Victor was nice, helpful and patient.
Victor was nice, helpful and patient. He made sure I was gonna leave in a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was contacted by salesman Kevin.
I was contacted by salesman Kevin. I asked him some questions about a vehicle and then asked for the OTD price. I had contacted other dealerships trying to get the best price as possible seeing as though this is a big purchase. Their OTD price included unnecessary things like lojack, 3M sticker crap and other things to hike the price up. I told him I didn't want those things on there and asked for a new price with taxes. He told me "well the thing is, i rather be upfront with you, my manager will not take them off unless you are ready to move forward with us, otherwise he knows youre just shopping our numbers and will continue to shop us." I'm 1000000% going to shop around. Don't tell me you wouldn't either!!! Who doesn't shop around for better deals?! Kevin you mean to tell me that when you buy cars you buy the first one you come across?! Get out of here with that. I do not recommend Kevin at all. Idk about the dealership but the fact that they add on all that crap then maybe not them either.
I was contacted by salesman Kevin.
I was contacted by salesman Kevin. I asked him some questions about a vehicle and then asked for the OTD price. I had contacted other dealerships trying to get the best price as possible seeing as though this is a big purchase. Their OTD price included unnecessary things like lojack, 3M sticker crap and other things to hike the price up. I told him I didn't want those things on there and asked for a new price with taxes. He told me "well the thing is, i rather be upfront with you, my manager will not take them off unless you are ready to move forward with us, otherwise he knows youre just shopping our numbers and will continue to shop us." I'm 1000000% going to shop around. Don't tell me you wouldn't either!!! Who doesn't shop around for better deals?! Kevin you mean to tell me that when you buy cars you buy the first one you come across?! Get out of here with that. I do not recommend Kevin at all. Idk about the dealership but the fact that they add on all that crap then maybe not them either.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello Christina, we are so disappointed to learn of this situation you have described. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to Deborah Lara at 909-204-7506 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.
Johnny took very good care of us the whole time , very
Johnny took very good care of us the whole time , very personable not once did I ever feel any type of pressure to make a purchase at all
Johnny took very good care of us the whole time , very
Johnny took very good care of us the whole time , very personable not once did I ever feel any type of pressure to make a purchase at all
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was a wonderful experience for me they weren't pushy
This was a wonderful experience for me they weren't pushy and very helpful throughout. Kevin was so great through the process, he made me feel valued in this process. The finance department was helpful to getting me my vehicle. All in all a great experience!
This was a wonderful experience for me they weren't pushy
This was a wonderful experience for me they weren't pushy and very helpful throughout. Kevin was so great through the process, he made me feel valued in this process. The finance department was helpful to getting me my vehicle. All in all a great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a great experience at Ford of Upland, Kevin wasn’t
I had a great experience at Ford of Upland, Kevin wasn’t pushy and got me a great deal. everyone is very nice and professional.
I had a great experience at Ford of Upland, Kevin wasn’t
I had a great experience at Ford of Upland, Kevin wasn’t pushy and got me a great deal. everyone is very nice and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car