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Ford of Upland

(1,370 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–1:00pm
Sunday 10:00am–6:00pm Closed
New (909) 719-0063 (909) 719-0063
Used (909) 719-0062 (909) 719-0062
Service (909) 719-0067 (909) 719-0067

Reviews

(1,370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ford of Upland from DealerRater.

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Miguel and the team were examplary.

Miguel and the team were examplary. There were no hassels. We agreed on a price over the phone and the entire deal went off as planned. Very happy doing business with Miguel and Ford of Upland.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Fantastic!

Fantastic! We found Victor and all of the support staff to be extremely friendly and knowledgeable. The fact that I could begin the process online was a definite plus and the inventory brought me to drive two hours to Ford of Upland. Shout out to Bill, Kirby, Ray and of course Victor!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review! We appreciate that you've chosen us! Enjoy your new vehicle!

Great service and a pleasure to work with.

Great service and a pleasure to work with. Fast and easy. I would definitely recommend them.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Taylor Alvarez did an exceptional job getting us into a

Taylor Alvarez did an exceptional job getting us into a new car! He made the entire process easy and very transparent. We’ll be recommending our family and friends to the dealership specifically for Taylor’s help.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the positive review! We appreciate you choosing us! Enjoy your new vehicle!

Kevin and Kirby went as far as delivering the car to my

Kevin and Kirby went as far as delivering the car to my door step. They were very accurate and transparent about the whole process. Definitely will recommend to family and friends.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you James for the positive review! And thank you for dinner! Enjoy your vehicle!

miguel was the best.

miguel was the best. explained every single detail and got me the lowest interest rate.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Ok We will just call it good.

Ok We will just call it good. This isn't school So give me a f

Rating breakdown (out of 5):
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  • Overall experience 4.0
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0 people out of 0 found this review helpful.

I mainly dealt with Taylor, so it is hard for me to rate

I mainly dealt with Taylor, so it is hard for me to rate anyone else at Ford of Upland. Taylor Contacted me soon after I inquired about the vehicle I was interested in. He was very helpful and drove the 2-1/2 hours to deliver the vehicle to me that very same day. I was very impressed with the customer service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Taylor was awesome!

Taylor was awesome! Loved the experience I had at Ford! It was an easy process. Still obsessed with my Ford Bronco.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review! We take pride in keeping the process easy and NO PRESSURE. Enjoy your new vehicle!

We had a great experience with the purchase of our new

We had a great experience with the purchase of our new Expidition at Ford of Upland! Miguel went out of his way to make sure we found the right vehicle for our needs. And when we came across a snafu after our purchase, Kirby came through for us and made sure we were satisfied and happy with our purchase. We will definitely be return customers based on the customer service we have received!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you to both of you! Thank you for being so understanding and working with us! We appreciate you! Enjoy your new vehicle!