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Ford of Upland

(1,325 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–1:00pm
Sunday 10:00am–6:00pm Closed
New (909) 719-0063 (909) 719-0063
Used (909) 719-0062 (909) 719-0062
Service (909) 719-0067 (909) 719-0067

Reviews

(1,325 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ford of Upland from DealerRater.

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I was promised a EV charger when I bought the Lighting,

I was promised a EV charger when I bought the Lighting, it has been more than a month and I have not received the EV Charger. I was never shown how to charge the truck. The cargo net for frunk is missing. I was told I needed to wait until I get my statement to get outside financing. My credit union advisor said “ The financing was best to do in the first 5 days”. This has been the worst car buying experience I have ever had. This will be the last Ford I buy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The dealership is very clean and welcoming, and the staff

The dealership is very clean and welcoming, and the staff is quick to help you with whatever you need

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Taylor and Ford of upland was great very easy to work

Taylor and Ford of upland was great very easy to work with highly recommend them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great overall experience!

Great overall experience! Everyone from the sales rep to finance were outstanding and treated us exceptionally well and gave us a great deal on a new Ford Ranger.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly,helpful, knowledgeable, informative.

Very friendly,helpful, knowledgeable, informative. Felt very comfortable and that I was getting the best deal possible. Thank you to everyone that helped me. I am very happy with my new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ford of Upland

The process of purchasing my vehicle was extremely pleasant, and the employees at Ford Of Upland were great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good experience, easy in and out and not crowded at all.

Good experience, easy in and out and not crowded at all. Workers were attentive and we were able to get everything figured out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were great to work with.

They were great to work with. The buying process was very easy and I felt supported through out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Extremely friendly and knowledgeable sales staff.

Extremely friendly and knowledgeable sales staff. The finance process was also easy thanks to the wonderful staff. All around great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had been shopping for 6 months looking for a Bronco

I had been shopping for 6 months looking for a Bronco Raptor for my wife. I finally located it at Upland Ford. I spoke with Taylor Alvarez and he immediately went to work getting me the deal that worked the best. Together he and Pete Voth made my wife’s retirement present come true. A big Thank you to Taylor, Pete and the whole upland Ford family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.