Skip to main content

Ford of Upland

(1,331 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–1:00pm
Sunday 10:00am–6:00pm Closed
New (909) 719-0063 (909) 719-0063
Used (909) 719-0062 (909) 719-0062
Service (909) 719-0067 (909) 719-0067

Reviews

(1,331 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ford of Upland from DealerRater.

Want to share your experience with this dealership?

Write a review

Great service and great experience Great service and...

Great service and great experience Great service and great experience Great service and great experience Great service and great experience Great service and great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great car buying experience. Highly recommend going here....

Great car buying experience. Highly recommend going here. Taylor helped us so much from beginning to end.I would definitely tell friends to ship here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

First experience was not the best. Nobody was on the same...

First experience was not the best. Nobody was on the same page with information on Bronco Sports, which caused me to make 4 separate trips and leave disappointed. Second experience was very good. Associate Jony helped me out with everything I needed, and was the person to give me a cold call to see if I was still interested in a purchase when a Bronco came on the lot. If the review was just about my experience with him, it would've been 5 stars. Thanks you for all the help and making the process a good one.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

The only way any operation can grow is through feedback, both positive and constructive. I feel grateful to have had an opportunity to redeem your first visit, and I am happy to hear that the experience with Jony went well.

Welcoming, attentive, and fast service. I recommend them...

Welcoming, attentive, and fast service. I recommend them highly for your next purchase. Thanks for your service. I bought a Ford Ranger. Excited about my new truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly and easy to deal with. My salesman Don was a...

Friendly and easy to deal with. My salesman Don was a pleasure to work with and was very knowledgeable about the truck I purchased . I would definitely recommend upland Ford to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Friendly , couteous, it was a great experience buying my...

Friendly , couteous, it was a great experience buying my truck. Was fast and easy. This is my first Ford. And im happy to get it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

xxxxty follow up service Poor after sales...

xxxxty follow up service Poor after sales communication No help from the salesman when having concerns. This is because he has no knowledge of the vehicle he sold me. Will never do business with him again Find a different profession

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jony is and was an excellent help while I was in search...

Jony is and was an excellent help while I was in search for a car. He never made me feel pressured to have to buy immediately or what stock was on the lot but had reassured me that if I did like anything and it was sold he would get in contact with me if the same model arrived on property. I appreciate his patience with me and his kindness. I do feel bad he came especially for me on his day off to get the ball rolling on purchasing the car. For the car itself it’s very nice. I just wasn’t aware that hybrids batteries drain so quickly after a charge

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The sales Erwin excelent good person help me a lot, I...

The sales Erwin excelent good person help me a lot, I hoped give me spanish traslación with paper word, I feel like peid to much.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service and great staff... I would totally...

Great service and great staff... I would totally recommend this dealership to any of my family and friends. I ended up buying a 2021 Ford mustang GT.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.