Liars - Beware, don't trust them at their word.
Liars. Purchased a used car from this dealer on 6/2/20 and purchase the extended warranty. On 6/4/20 had an issue with the electrical, Ricky Zimmerman from Glendora Chrysler Dodge Jeep Ram promised to fix it. Ricky knew it was an electrical issue and when the warranty coverage denied the claim because it was an existing issue and the dealer is responsible to fix it. Ricky Zimmerman text after waiting 4 days that he would only pay $138, the diagnostic fee, because it was not a safety issue. Very poor customer service, don't buy from them. If you want to buy a used car from them, have a mechanic thoroughly check it. Ricky Zimmerman gives sales people a BAD reputation. We'll see if he refunds the $138 or will be another lie. I will keep you posted.
I went in to have the warranty recall for my airbags done. The process started off well but ended poorly. My dash was not put back together properly, they left pry marks in it from using the wrong tools. There are gaps left everywhere. If they can go a simple recall what else cant they do? This is why I do most work myself.
Great service and fast purchase
Great service and a fast buying process that made my first car purchase easy. I will definetley refer to my friends and family
Quickly took me and and got to work on my challenger. The staff was friendly and got my car out in a timely fashion
Customer service!! And the internet sales manager!! Gabriel Katrib made my experience so stress free! He listened and delivered exactly what I wanted. It was the best car buying experience I’ve had to date.
Great Service at a great price
Excellent service manager and staff. The cost of repairs are usually less that the quote. They are fast and friendly.
Above and beyond
Jim brooks was no non sense. He was great in communicating, even on his day off. He went above and beyond to bring the car to Temecula to make the deal happen.
Great experience. Great staff . Love coming here for my jeep needs . The service advisor and tech are terrific
My Ram 1500 Truck Purchase
What I LOVED about our experience is the customer service that we received from Salesman Guillermo Teurli! We have purchased many vehicles and he is the BEST salesman that we have ever dealt with. From the minute we arrived, he was extremely attentive, professional and courteous and we left there feeling very comfortable and confident with the purchase of our Ram 1500 truck! We owe it all to him!!
Great people, excellent service! It’s a pleasure dealing with all the departments, sales parts and service, they understand the customer’s needs and always try to fulfill it at their best! Thank you Glendora Dodge, Chrysler, Jeep!