Glendora Chrysler Jeep Dodge RAM

I had some challenges at another dealer. I was referred to Glendora. I met the folks there and they were exactly how I wish every car purchase experience I ever had would have went. I can tell you that regardless of make and model, if I ever to choose to purchase another car in the near future I will be back there without question. Debbie and Fran have my customer loyalty.

Great dealership , I have bought 5 vehicles from this dealership, every time I leave feeling good.

Just wanted to take a moment to express my gratitude and total satisfaction with the troops there at Glendora Dodge Chrysler Jeep. More specifically the assistance I received from Connor Vasquez-Niles. Connor was very well informed on the vehicle I was looking to purchase, and took all of the necessary time to work with me. In the end, my wife and I are totally satisfied with Connor and Glendora Dodge Chrysler Jeep. I recommend consideration if there is any interest in either a new or used vehicle.

Conner and the team at the dealership did an excellent job in assisting me with my new vehicle purchase. If you are looking for knowledgeable and friendly car buying experience, this is your place. Five Stars!!

Buyer beware. The only decent experience was the sales rep. Recently purchased a used 2021 Rom 1500 Big Horn. Here is where you have to be careful with these guys. Their finance manger is quick to educate you on the car business. He warned us of specific scams dealerships will try to pull. We'll get back to him. Instead let's talk about the EXACT scam the sales manager pulled that the finance manager later warned against. Behavior to make you suspicious - When you start negotiations with them (don't bother, they don't budge) they have you complete a 4 square form, very common in the industry. There should be no new information added from 4 square to contract. The sales manager returned with a warranty ON THE CONTRACT for over $4000. I am not sure about the legality of that practice, but it is super shady and should make you reconsider doing business with a place that has practices like these. I wanted the warranty anyway but the sales repenter offered. Full Price add-ons you didn't ask for - LoJack. A $1300 option that they install on every used car we saw. It an unnecessary forced add on. Obviously they will slip in the warranty if you're not careful. I would read everything that they put in front of you three times. Questionable practices - I have purchased my last 5 cars from the same lot. I advised them of this and that we would need another car soon. Used cars have the HIGHEST margins by far of any cars on the lot. The warranty and LoJack are HUGE margins. They would not lower the price on anything. Not the LoJack they installed. Not the warranty the sales manager added to the contract without asking. Nothing. Terrible employee interaction - The Finance Manager. I understand dealing with the finance manger is the least pleasurable part of the buying process. I don't think he was doing it in a sexual harassment way, but by the 14-15th he called my wife gorgeous when asking her to sign, it wore out quickly.Other comments such as, "and ma' lady signs here" are simply cringeworthy. It's dated and chauvinistic to address a woman in such a way during a business interaction. The 80's are over. 7 days after the vehicle was purchased the passenger visor broke. Came right of the headliner. Does the warrant sneaky sales manager added on cover such a repair, of course not. There are a ton of places to buy vehicles. My suggestion is easy, go anywhere else.

Buyer beware. The only decent experience was the sales rep. Recently purchased a used 2021 Rom 1500 Big Horn. Here is where you have to be careful with these guys. Their finance manger is quick to educate you on the car business. He warned us of specific scams dealerships will try to pull. We'll get back to him. Instead let's talk about the EXACT scam the sales manager pulled that the finance manager later warned against. Behavior to make you suspicious - When you start negotiations with them (don't bother, they don't budge) they have you complete a 4 square form, very common in the industry. There should be no new information added from 4 square to contract. The sales manager returned with a warranty ON THE CONTRACT for over $4000. I am not sure about the legality of that practice, but it is super shady and should make you reconsider doing business with a place that has practices like these. I wanted the warranty anyway but the sales repenter offered. Full Price add-ons you didn't ask for - LoJack. A $1300 option that they install on every used car we saw. It an unnecessary forced add on. Obviously they will slip in the warranty if you're not careful. I would read everything that they put in front of you three times. Questionable practices - I have purchased my last 5 cars from the same lot. I advised them of this and that we would need another car soon. Used cars have the HIGHEST margins by far of any cars on the lot. The warranty and LoJack are HUGE margins. They would not lower the price on anything. Not the LoJack they installed. Not the warranty the sales manager added to the contract without asking. Nothing. Terrible employee interaction - The Finance Manager. I understand dealing with the finance manger is the least pleasurable part of the buying process. I don't think he was doing it in a sexual harassment way, but by the 14-15th he called my wife gorgeous when asking her to sign, it wore out quickly.Other comments such as, "and ma' lady signs here" are simply cringeworthy. It's dated and chauvinistic to address a woman in such a way during a business interaction. The 80's are over. 7 days after the vehicle was purchased the passenger visor broke. Came right of the headliner. Does the warrant sneaky sales manager added on cover such a repair, of course not. There are a ton of places to buy vehicles. My suggestion is easy, go anywhere else.

Wow, wish I could write a good review. But I can't. Most car dealerships are pretty sleazy. This one looks all nice and clean with lots of smiling faces... but it's just as sleazy. Long story short... the salesman READER was all smiles doing the deal. Then it came time to close the deal with the finance guy. Here are the lies READER told us. 1. "All cars come with a full tank of gas". LIE. The finance guy says only NEW cars come with a full tank of gas. ( This car was test driven allot and has a few hundred miles on it.) 2. "The Lojack system was a "Lifetime" purchase." LIE. The finance guy says it's only a trial subscription and will need periodic renewal 3. I always get a trucker hat or free tee shirt when I buy a car. I refused to sign the "Due Bill" until I got these things. READER says ".... dont worry about it. Sign the Due Bill release, go get your cashiers check, and when you come back we can get you taken car of." LIE. So we go get the check, come back to trade the check for the keys and the swag. NOPE. No hat, no tee. If a dealership will LIE to you about something as stupid as a free tee shirt, they will lie to you about anything. I WILL NEVER RETURN TO THIS DEALER FOR ANY REASON!!!! If your smart, neither will you.

The sales manager (Shamil Reader) and the entire team were personable and professional from start to finish.

The dealership was able to get me in about less than an hour . The salesman (Conner Vasquez-Niles) was very knowledgeable and respectful

The experience was good on my purchase the only thing they gave me 9.50 % interest rate with my credit been 795. Everything else was perfect especially the salesman Alex Delgado.