Reviews
Easiest Car Purchase EVER!
My husband and I walked in on a Thursday afternoon, letting Jim Brooks know we had a little over an hour, since we had to pick up our daughter from school. We not only found the car we wanted within that time frame, but Jim offered to DROP OFF our vehicle at our HOME, later on. It still had to be cleaned and we still had the paperwork to sign. The next day, Jim arrived and we were done in 20 minutes. He is GREAT. Does not push you, and truly listens to what you want/need in a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great buying experience!
My wife and I have been on the lookout for a Pacifica Hybrid since June. We finally found the perfect car for us at Glendora Dodge, Chrysler, Jeep. I reached out through their chat service to confirm they had the car in stock, and Jim Brooks reached out within 5 minutes. By the time we made it to the dealership, it was less than 2 hours from start to finish. This was definitely one of the best car buying experiences that we've had. Thank you, Jim!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly service
It was fast and pleasant experience, that I enjoyed working with Hector Cebreros (car sales man). The team working on the floor did their best to accommodate to my needs and should be recognized for giving me their undivided attention.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great sales poor service
The sales mgr Debbie was awesome as was the finance guy. The service mgr Rick is a rude and unprofessional person. Maybe we caught him on a bad day. He did not complete the service sales promised us and offered no explanation or apology.
- Customer service 3.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Service by Frank
No pressure and we were in and out with a new Jeep. We also wanted a black Jeep and they contacted another Dealer and had a Black Jeep delivered to the dealer in a few hours.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best sales experience I've ever had
Sales Manager immediately came out and met me and referred me to a salesmen who help me start to finish. Showing me both my choices and several options I left with my dream car and a good trade in value on my older car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great sales team!
Everyone was very friendly and I felt like They cared about me getting the best deal. They didn't feel like pushers. The whole team was very friendly and helpful. They made buying an expensive car as simple as possible. I would definitely go back buy cars from the Glendora Dodge team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great team and great experience
The guys at Glendora Dodge made buying a $68,000 dollar car easy. The whole team worked hard to get me a great offer. They took my trade in and got me in the new car with in the hour. I couldn't be more happy with my experience. It was my first time buying a new car, so I was nervous but they did their best to help me get where I wanted to be. They definitely have my business for life.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service review
Personable,courteous , quick service. Clean facilities . The staff was knowledgeable and seemed like they enjoyed their jobs . They were very efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly and personable staff
Our salesman Sal and his associate Tony. Very helpful and friendly. Understood what we were looking for and made the effort to get us what we wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase