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Diamond Chevrolet of San Bernardino

(1,178 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (909) 765-0179 (909) 765-0179
Used (909) 751-1029 (909) 751-1029
Service (909) 751-1042 (909) 751-1042

Reviews

(1,178 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Diamond Chevrolet of San Bernardino from DealerRater.

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Long stressful and bad communication Bad service Rough to

Long stressful and bad communication Bad service Rough to bring the vehicle in Survey sucks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback, Rob. I understand that your experience at Diamond Chevrolet of San Bernardino did not meet your expectations, particularly regarding communication and service. We appreciate your insights and are committed to improving our processes. Please feel free to reach out to me directly so I can address your concerns. Your satisfaction is important to us, and we hope to have the opportunity to make things right. Best, Michael Salas msalas@daliaauto.com

The people working at Diamond Chevrolet were nice,

The people working at Diamond Chevrolet were nice, friendly, and helpful. Would recommend dealer to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! I'm thrilled to hear that you found our team at Diamond Chevrolet of San Bernardino nice, friendly, and helpful. I truly appreciate your recommendation, and we look forward to serving you and others in the future. Safe driving! Best, Michael Salas msalas@daliaauto.com

Also so respectful and go out of way, do their BEST to

Also so respectful and go out of way, do their BEST to help! Inform customers of everything going on

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback, Cinda! We're thrilled to hear that you experienced such respectful service and that our team at Diamond Chevrolet of San Bernardino went above and beyond to assist you. We strive to keep our customers informed and ensure a positive experience. We look forward to seeing you again soon! Best, Michael Salas msalas@daliaauto.com

Great staff amazing atmosphere nice and clean organize

Great staff amazing atmosphere nice and clean organize the information in detail that was given to me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I'm thrilled to hear that you enjoyed the great staff and the amazing atmosphere at Diamond Chevrolet of San Bernardino. Keeping our facility clean and organized is a top priority for us, and I'm glad you appreciated it. We look forward to welcoming you back on your next visit! Best, Michael Salas msalas@daliaauto.com

It’s been thirty years of service with us!

It’s been thirty years of service with us!!!! We’ve purchased cars and serviced those vehicle through your service dept!!!! We have confidence in their work and for the most part your attendants and personnel are professional!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your long-term loyalty and trust in Diamond Chevrolet of San Bernardino! We truly appreciate your commitment over the past thirty years. It's wonderful to hear that you have confidence in our service department and find our team professional. If there's ever anything we can do to enhance your experience further, please don't hesitate to reach out. We look forward to serving you for many more years to come! Best, Michael Salas msalas@daliaauto.com

THEY WERE VERY NICE DID A GREAT JOB AND I WILL BE DOING

THEY WERE VERY NICE DID A GREAT JOB AND I WILL BE DOING ALL MY SERVICE NEEDS AT THIS LOCATION.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I appreciate your kind words and am thrilled to hear that you had a great experience with us at Diamond Chevrolet of San Bernardino. We look forward to serving all your service needs in the future. Don't hesitate to reach out if there's anything else we can assist you with! Best, Michael Salas msalas@daliaauto.com

I was glad the dealership was able to get another harness

I was glad the dealership was able to get another harness for my car I really appreciate it I don’t understand why Chevrolet discontinued the parts it doesn’t make sense but I’m greatly appreciate it that the dealership was able to make one thank you so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Overall, it was good It was a positive experience It was

Overall, it was good It was a positive experience It was great Great service and excellent customer care

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, David, for sharing your experience with us! We’re glad to hear that our team at Diamond Chevrolet of San Bernardino could assist you with the harness for your car. We appreciate your understanding regarding the availability of parts and are always here to help whenever you need support. If you have any further questions or need assistance, feel free to reach out. We look forward to serving you again! Best, Michael Salas msalas@daliaauto.com

They are very friendly and willing to work with you.

They are very friendly and willing to work with you. Nick was great and so was all the employees there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, Jhen! I truly appreciate your positive feedback about your experience at Diamond Chevrolet of San Bernardino. We’re glad Nick and our team were able to assist you. Please visit us again soon, and feel free to share your great experience with others! Best, Michael Salas msalas@daliaauto.com

Great service and understanding customer satisfaction.

Great service and understanding customer satisfaction. Helped out anyway to make a great deal period.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I appreciate your feedback about the great service and our commitment to customer satisfaction at Diamond Chevrolet of San Bernardino. It’s our pleasure to help you make a great deal. We look forward to assisting you again soon. Best, Michael Salas msalas@daliaauto.com