Reviews
Pam and her team are the best she always gets things done and gets it back to you in a timely manner
Pam and her team are the best she always gets things done and gets it back to you in a timely manner
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I already left you a review on google Nope No I have nothing else to say
I already left you a review on google Nope No I have nothing else to say
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Made an 8:30 appointment and only had oil carafe at 4:30 Useless to make appointments
Made an 8:30 appointment and only had oil carafe at 4:30 Useless to make appointments
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Pugmire Service Dept has knowledgeable staff with Pam working around your schedule to make you feel as a valued customer.
Pugmire Service Dept has knowledgeable staff with Pam working around your schedule to make you feel as a valued customer.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Pam and her team are the essence of customer service and professionalism all at the highest level…
Pam and her team are the essence of customer service and professionalism all at the highest level…
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.
Major front end repair and Pam set my appointment once parts needed arrived. Transportation was provided to me.
Major front end repair and Pam set my appointment once parts needed arrived. Transportation was provided to me.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.
Overall, it's good. I had the 100,000 mile service done. On the way driving home discovered that my rear blinker lights did not work. I think a nice service to offer, especially since I spent over $3000 is to have the car cleaned for the customer.
Overall, it's good. I had the 100,000 mile service done. On the way driving home discovered that my rear blinker lights did not work. I think a nice service to offer, especially since I spent over $3000 is to have the car cleaned for the customer.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 4-star review and for trusting us with your 100,000-mile service! We’re glad your overall experience was good, but we sincerely apologize for the issue with your rear turn signal lights after your visit. We understand how frustrating that must have been, and we’d appreciate the opportunity to address your concerns. We also appreciate your suggestion about providing a vehicle cleaning after a major service. Your feedback helps us identify ways to improve our customer experience, and we hope to serve you even better next time!
Quick and easy Fantastic mobile service and the technician was very courteous and professional Thanks!
Quick and easy Fantastic mobile service and the technician was very courteous and professional Thanks!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.
Get it in writing or it didn"t happen, their word means nothing.I will never buy a new car from here again, i have bought 2 new ones from pugmire
Get it in writing or it didn"t happen, their word means nothing.I will never buy a new car from here again, i have bought 2 new ones from pugmire
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We’re sorry to hear about your experience and understand your frustration. We strive to provide clear communication and follow through on our commitments, and we regret that we fell short of your expectations. Your feedback is important to us, and we would appreciate the opportunity to discuss your concerns and work toward a resolution. Please contact our management team so we can learn more about what happened.
Great experience with new car sales on a business to business deal. Great service experience on a personal service appointment.
Great experience with new car sales on a business to business deal. Great service experience on a personal service appointment.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.