Pugmire Ford Cartersville

On time completing oil change and easy to get appointment. The service department is always friendly when you call for appointment and iOS able to work around my schedule.

Greg was absolutely wonderful! He took the time to explain the voice activated features of the car and how all the steering wheel controls worked not to mention other features about the vehicle. I probably could have bumbled off on my own but I sure am glad I accepted his invitation to walk me through them.

Traveling from Knoxville to Florida, my air conditioner was not cooling well. I found the dealership on-line and called. They gave me directions and upon arrival worked me in immediately. Within twenty minutes they had found that the cabin air filter was very dirty and replaced it. They even gave me directions on the fastst way back to the interstate and we resumed our trip. They later called me to make sure everything was working well. The temperature that day was 102 degrees, so their fast, friendly and quality work literally saved our trip from becoming a nightmare.