Skip to main content

Pugmire Ford Cartersville

(327 reviews)
Visit Pugmire Ford Cartersville
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice and Terms and Conditions . Consent is not required to purchase goods and services.

New (470) 695-3100 (470) 695-3100
Used (470) 695-3101 (470) 695-3101
Service (678) 971-2736 (678) 971-2736

Inventory

See all 210 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since January 2014.
Your Atlanta Area Ford and Lincoln Dealer Pugmire Automotive Group is one of Atlanta's and north Georgia's oldest and most respected new and used car sales dealerships. We carry a full line of new Ford and Lincoln cars, trucks and SUVs and a wide variety of pre-owned vehicles. With more than 50 years of auto sales experience Pugmire is the right choice for your next car or truck.

After the sale depend on Pugmire to maintain your Ford or Lincoln at our world-class Service Centers in Marietta, Cartersville, Carrollton or Bremen, GA.
YOUR TRADE IS ALWAYS WORTH $500 MORE AT PUGMIRE!

Service center

Phone number (678) 971-2736

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pugmire Ford Cartersville from DealerRater.

Want to share your experience with this dealership?

Write a review

Easy to book appointments. Keep me informed on service status. Friendly and professional. Great Service!

Easy to book appointments. Keep me informed on service status. Friendly and professional. Great Service!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Worked with me to get the car in on my time. Explained the recall but didn't explain the timeframe as well as they could have. They assumed I was smarter than I am!?? I did have to bring it back cuz the backup camera arrows were gone. The did it super quick! Well done.

Worked with me to get the car in on my time. Explained the recall but didn't explain the timeframe as well as they could have. They assumed I was smarter than I am!?? I did have to bring it back cuz the backup camera arrows were gone. The did it super quick! Well done.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

The employees are professional and friendly from the parking lot to the door. I felt welcomed; more than just a number to service.

The employees are professional and friendly from the parking lot to the door. I felt welcomed; more than just a number to service.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

He was great at first but I never got a good explanation in writing of my transmission needing to be replaced. This was very unexpected and kind of a life altering diagnosis for a 10 year old car that's been well maintained. Quoting $8,300 with 2 sentences over email was not the service I expected after how great he had been up until then. He was busy on the phone when I came to get the car towed somewhere else and never actually spoke to me directly, just short sentences in whispers as he was on hold.

He was great at first but I never got a good explanation in writing of my transmission needing to be replaced. This was very unexpected and kind of a life altering diagnosis for a 10 year old car that's been well maintained. Quoting $8,300 with 2 sentences over email was not the service I expected after how great he had been up until then. He was busy on the phone when I came to get the car towed somewhere else and never actually spoke to me directly, just short sentences in whispers as he was on hold.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Horrible dealership lsaleman and gm will lie to you to make a sale. Take your business elsewhere.

Horrible dealership lsaleman and gm will lie to you to make a sale. Take your business elsewhere.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Just repair my truck they messed up I think they don't know what to do right now maybe they'll figure it out

Just repair my truck they messed up I think they don't know what to do right now maybe they'll figure it out

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Quick response and great customer service Made the recall experience very easy for the customer

Quick response and great customer service Made the recall experience very easy for the customer

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Didn't fix my truck. Said it was normal but still hard shifts up and down

Didn't fix my truck. Said it was normal but still hard shifts up and down

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Pam as always makes sure I am taken care of and helped in this difficult situation for me

Pam as always makes sure I am taken care of and helped in this difficult situation for me

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Very friendly They were helpful and knowledgeable and got me in and out in a timely manner

Very friendly They were helpful and knowledgeable and got me in and out in a timely manner

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

Show full review
See all 327 reviews

Related searches near you