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Alexander Ford

(235 reviews)
Visit Alexander Ford
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed

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New (256) 251-5074 (256) 251-5074
Used (256) 849-2571 (256) 849-2571
Service (256) 660-3773 (256) 660-3773

Inventory

See all 87 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2013.
Welcome to Alexander Ford! Located in Boaz AL Alexander Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you will know our commitment to Customer Service is second to none. We strive to make your experience with Alexander Ford a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you have come to the right place. Call for your No-Obligation Internet Price Quote from our Internet Department.
Where Customer Satisifaction is Job 1!

Service center

Phone number (256) 660-3773

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(235 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Alexander Ford from DealerRater.

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Great service and great people Fantastic work and great advice Would highly recommend this business to anyone

Great service and great people Fantastic work and great advice Would highly recommend this business to anyone

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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This was an oil change on my 2018 Ford F-150 and everything was great.

This was an oil change on my 2018 Ford F-150 and everything was great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Buying experience was good everyone was nice. But the 4 month 5,000miles used warranty is not worth the paper its written on. (Days) ...not weeks after purchase i contacted Alexander Ford about issues the automobile is having. I've gotten (no) help from this place.just the salesman keeps saying call back and he'll check with the management ..and He'll call me back.and let me know what they say. Since i purchased from them i only asked for good will help with only one of the issues I found a little over 400.00 ive actually found other stuff that cost more but I handled that myself. Once they made the sale and took pictures and said if you need anything let us know they were done with me. Now after the fact it was all b.s so I can't in good faith recommend anyone else go through this. This has been [my] personal experience...Iam(.not)!!telling anyone else where to spend their money. THEY may have a overall positive experience..Another dealership is going out of their way to help me at and earn my future business.

Buying experience was good everyone was nice. But the 4 month 5,000miles used warranty is not worth the paper its written on. (Days) ...not weeks after purchase i contacted Alexander Ford about issues the automobile is having. I've gotten (no) help from this place.just the salesman keeps saying call back and he'll check with the management ..and He'll call me back.and let me know what they say. Since i purchased from them i only asked for good will help with only one of the issues I found a little over 400.00 ive actually found other stuff that cost more but I handled that myself. Once they made the sale and took pictures and said if you need anything let us know they were done with me. Now after the fact it was all b.s so I can't in good faith recommend anyone else go through this. This has been [my] personal experience...Iam(.not)!!telling anyone else where to spend their money. THEY may have a overall positive experience..Another dealership is going out of their way to help me at and earn my future business.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Truck was under warranty and they handled all details without any worry on my part.

Truck was under warranty and they handled all details without any worry on my part.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very friendly and easy to deal with. Feel like I got a great deal on my new truck.

Very friendly and easy to deal with. Feel like I got a great deal on my new truck.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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No thank you. I had rather not No. no comment. No complaints No no no

No thank you. I had rather not No. no comment. No complaints No no no

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Alexander Ford has always been a reliable center for me. Their staff is pleasant and helpful. I’m very happy I have them as a resource in this area. I love my explorer and they help me keep it on the road.

Alexander Ford has always been a reliable center for me. Their staff is pleasant and helpful. I’m very happy I have them as a resource in this area. I love my explorer and they help me keep it on the road.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Alexander Ford is a very commendable and reliable store. They have always satisfied us with their service.

Alexander Ford is a very commendable and reliable store. They have always satisfied us with their service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Just a down home dealership, The owner is there walking around talking to people. Everybody is really nice. They get you in on time and get you out.

Just a down home dealership, The owner is there walking around talking to people. Everybody is really nice. They get you in on time and get you out.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Extremely helpful in purchase experience. Let me drive the vehicle and explained inside controls very well.

Extremely helpful in purchase experience. Let me drive the vehicle and explained inside controls very well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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See all 235 reviews

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