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Alexander Ford

(206 reviews)
Visit Alexander Ford
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed

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New (256) 251-5074 (256) 251-5074
Used (256) 849-2571 (256) 849-2571
Service (256) 660-3773 (256) 660-3773

Inventory

See all 87 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2013.
Welcome to Alexander Ford! Located in Boaz AL Alexander Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you will know our commitment to Customer Service is second to none. We strive to make your experience with Alexander Ford a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you have come to the right place. Call for your No-Obligation Internet Price Quote from our Internet Department.
Where Customer Satisifaction is Job 1!

Service center

Phone number (256) 660-3773

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(206 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Alexander Ford from DealerRater.

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Staff was extremely friendly and accommodating. The price for the service performed was more than fair.

Staff was extremely friendly and accommodating. The price for the service performed was more than fair.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service was great. Staff was was friendly and did a great job. I will use again.

Service was great. Staff was was friendly and did a great job. I will use again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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They got me in very quickly for an oil change and a tire rotation. Then they went back and replaced one of my tires with the full size spare since I had a low front tire. I was very impressed with the service!

They got me in very quickly for an oil change and a tire rotation. Then they went back and replaced one of my tires with the full size spare since I had a low front tire. I was very impressed with the service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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the best customer service in the southeast My wife and I would buy from them again

the best customer service in the southeast My wife and I would buy from them again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Jessica and her supervisor (Boss) were very professional and nice He also helped re-Sync my phone for me

Jessica and her supervisor (Boss) were very professional and nice He also helped re-Sync my phone for me

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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They made the process very easy . Most of it was done just texting David Jordan and when I arrived my truck was ready and waiting . The paper work was complete in about 10 or 15 minutes !

They made the process very easy . Most of it was done just texting David Jordan and when I arrived my truck was ready and waiting . The paper work was complete in about 10 or 15 minutes !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very easy and comfortable to deal with. Sales, xxI, paperwork all knew their jobs and did their jibs well. Very efficient. The xxI guy, Stephen, offered to drive my new truck the 2.5 hours to deliver it to me! All of the staff we dealt with were pleasant to work with. The truck that my wife and I drove 3 hours( we got lost at one point) to see was exactly as advertised; no surprises. I always want to pay less than I paid( for anything shoes, underwear, hats, trucks, etc) BUT I know I got a very fair deal. I know this because I shopped online Ford dealers within a 1000 mile drive from home. I will recommend this dealer to everyone. Wife and I are very pleased!

Very easy and comfortable to deal with. Sales, xxI, paperwork all knew their jobs and did their jibs well. Very efficient. The xxI guy, Stephen, offered to drive my new truck the 2.5 hours to deliver it to me! All of the staff we dealt with were pleasant to work with. The truck that my wife and I drove 3 hours( we got lost at one point) to see was exactly as advertised; no surprises. I always want to pay less than I paid( for anything shoes, underwear, hats, trucks, etc) BUT I know I got a very fair deal. I know this because I shopped online Ford dealers within a 1000 mile drive from home. I will recommend this dealer to everyone. Wife and I are very pleased!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great service and hospitality We were very pleased with the work done on our Bronco.

Great service and hospitality We were very pleased with the work done on our Bronco.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Good customer service and good service. Will definitely bring my ford ranger back for service when due.

Good customer service and good service. Will definitely bring my ford ranger back for service when due.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Had a recall taken care of - wait time for Jessica and to have work was very good

Had a recall taken care of - wait time for Jessica and to have work was very good

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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See all 206 reviews