Reviews
Roger L. Thomas
Erik is highly knowledgeable about Ford products and the vehicles Ford competes with. He did his best for our satisfying buying experience. He made sure we got the best vehicle to meet our needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Vivian, thank you for reviewing your time spent at Show Low Ford. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Erik is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Best regards, Guy Hatch - Guy@ShowLowFord.com
Great experience
The sales rep. Did not pressure me in any way. That impressed me. I was treated like a valued customer and that reminded me of the good old days of car buying. I also liked that fact that the sales rep. believed in the product he was selling. He took the time to tell me all of the improvements Ford has made over the years with their cars. All of the above convinced me to purchase a new car from Ford. Because I was a returning customer, the owner of the dealership made it a point to introduce himself and thank me for coming back to do business with them. I felt well taken care of. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dawn, I am happy to hear that your time spent with our staff was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new car! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Take care! Best regards, Guy Hatch - Guy@ShowLowFord.com
Proud ower of a 2015 F-150
I always bought a Ford, sales persons was really helpful on all new devices, and upgrades. He knew what a Ford can do GOOD JOB well done
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Emery, thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the sales experience. We look forward to working with you again! Best regards, Guy Hatch - Guy@ShowLowFord.com
Great service deptment
Time in and out is great, very friendly people makes it very nice. Thanks for the cup of coffee. Love the service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gary, thank you for your kind words. We feel our service department is what makes Show Low Ford special. Reviews like yours help us to make sure that we're meeting the needs of our customers and were glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best regards, Guy Hatch - Guy@ShowLowFord.com
Great organization, smooth and timely transaction,
I dealt with 2 salesmen Erik Mata and Tod Clift, both of these gentlemen were extremely professional, knowledgeable and personable. I have bought many cars in my lifetime and this was hands down one of the best experiences. These two gentlemen are a credit to their profession and your organization. In all honesty I must admit that car salesmen have never been at the top of my favorite people list but this business transaction was quite pleasant. Also I would like to add that I recently had an experience with the service department concerning a repair to my Ford pickup. Kudos to the service writer and the mechanic for their knowledge and professionalism.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Helpful salesmen
The salesman listened to my needs and showed me the car that fit what I wanted....not pushy ... Very knowledgable
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Show Low Ford
No high pressure sales! Your cars sell themselves! Salesman knew his cars and was able to answer any question we had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
No sales sharks in sight!
Summer listened to what we wanted and how much we could afford and found the closest match for us. There was no high pressure to spend more or buy what we didn't want.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service Department
Great as usual Everyone at show low ford is very Friendly and personable. I can not say enough great things about them all !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
excellent service
The staff was very friendly,helpful,and professional! Very knowledgeable with technology and features of new vehicle. I would recommend showlow ford to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase