Kirby Subaru of Ventura

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Reviews

4.9
(556 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Only the best at Kirby Subaru!

We were very impressed with the amount of time Francisco spent talking us through all the various possibilities as first time car buyers in a challenging buyers market. He was extremely patient and kind and we were more than happy to give our business to him and Subaru family at Kirby. The dealership had the exact trim we were looking for, and they even held it for us while we made the drive to the dealership. Thanks Francisco!

5.0

My car buying experience with Robert Papandrea (th

My car buying experience with Robert Papandrea (the Italian Guy) was excellent. I love his quick response on text and email. He’s excellent on explaining on lease and purchase options. Overall experience Five Stars Excellent Happy - Thank you - John M Reyna

Dealer response

John, we are so happy that Robert and the team at Kirby Subaru of Ventura can take great care of you! Thank you!

5.0

Buying a car at Kirby Subaru of Ventura

Kirby Subaru of Ventura has been great, straighforward, no hidden agenda, make buying a car with ease. The first initial contact is Bob "Indy" Thacker and Bob had been very helpful and knowledgable. With Bob's information, we were able to decide which car we want and walked us through the process, no hassle. The whole experience was pleasant.

Dealer response

Bonnie, we are so happy that your time at Kirby Subaru of Ventura was pleasant! Thank you so much!

5.0

Great Dealership

Henry was my salesman and was a very kind man who was looking out for me. I told him what I was looking for and he took the time to show me the options. Beyond his excellent service, I was glad the dealership were still looking out for their customers instead of having huge markups.

Dealer response

Nick, we are so happy that Henry and the team at Kirby Subaru of Ventura could do so well for you!

5.0

Excellent sales!

Good, professional low-pressure service from the sales department. Mr. Papandrea took a lot of time and care with a complex transaction, and I got a great car.

Dealer response

Jim, we are so proud to hear that our team at Kirby Subaru of Ventura could get you a great car! Thank you so much!

5.0

Old-fashioned customer service is still alive!

Buy a car with curbside pick-up? Robert is your guy! Old fashioned customer service is still alive at Kirby Subaru. I saw the car online, Robert ordered the car for me so I could have everything I wanted. He was able to get me the best financing and my payment was exactly as I wanted. I drove over 140 miles, but Robert had all the paperwork ready. The easiest, best car buying experience possible!

Dealer response

This is what we like to hear! We're so happy that Robert got the job done, and earned your 5-stars during your recent appointment! See you next time at Kirby Subaru of Ventura!

5.0

The best in the business!

Tony Lee is hands down the only car salesman you’ll ever need. He always goes above and beyond expectations to make sure you get exactly what you’re looking for. As a first time new car buyer I was a bit nervous about the process. But Tony made it smoother than a fresh stick of butter. I got the car I wanted at a great price and couldn’t be happier. Tony really went the extra mile after the sale was finalized to show me every detail of my new Subaru. If you’re in Ventura and you’re looking to buy a Subaru do yourself a favor, call Tony Lee. You’ll be happy you did!

Dealer response

Thank you so much! Tony appreciates you so much, as do the rest of us at Kirby Subaru of Ventura!

5.0

Excellent Dealership Service

Lars Van Kirk of Kirby Subaru reduced the stress of the car buying experience by being responsive, informative and proactive in meeting our exact needs. An overall professional who provided excellent customer service. Highly Recommended!

Dealer response

Thank you for the kind review - Lars will be so happy to hear it! Your business is very much appreciated by all of us here at Kirby Subaru of Ventura and we hope to see you again next time!

5.0

Excellent Experience

Lars Vankirk was so easy to work with. He was polite, professional and very patient with all my questions on several different cars! He made the entire process stress free!! Everyone at Kirby was very nice and made my experience fast and easy. We will be back for our second car!

Dealer response

Reenie, we are so proud to hear that you had such a great time working with Lars! Thank you so much!

5.0

Excellent experience at Kirby Subaru

Ask for Rick Mueller, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. I will recommend Rick and Kirby Subaru to anyone looking to purchase a vehicle.

Dealer response

Thank you for the awesome feedback, Dan! We're thrilled to hear that Rick worked hard to make your experience a great one and we appreciate you recommending him & the Kirby Subaru of Ventura team to others. Take care and please don't hesitate to reach out if we can be of service again in the future!

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