Kirby Subaru of Ventura

Did not appreciate a sales call from the sales dept while my car was in for warranty repair. Totally bush league. Will never buy from this dealership as a result. Other than that, the service was fine.

We've had nothing but excellent service from Francisco Vazquez and the rest of the team at Kirby Subaru. Our first experience was during Covid, when other dealers were marking up vehicles $5000-$7500 above MSRP, and that was on the VERY limited stock that the other dealerships and brands had available. At Kirby Subaru, they not only had great vehicles on the lot, we were able to order a custom vehicle with a quick turnaround, AND NO MARK UPS! What? During Covid? We couldn't believe it. The business feels like a family run operation, from sales to service. Between the pricing, selection, and service, Kirby Subaru and Francisco Vazquez have made lifetime customers of our family. Thanks again!

I went in to Kirby in Ventura for my regular service and was told they could not raise my car because of my after market rock sliders I added. They could not do the tire rotation, break check and alignment. Only oil change and some checks. I went back a few weeks late to do my 30.000 mile service and Sam service advisor actually took my Forrester wilderness to their next door shop had it raised and got it all done. A few days later the girl that turned me away called me as a courtesy call and apologized for the confusion and that from now on I would not have that issue anymore. I have to admit that is true Kirby service

Love, Kirby Subaru. I have my car serviced there, and no where else. The associate staff are complete and thorough with your car. Their primary concern is the customer and their vehicle. We always comes first. I have never had any trouble with my 2017 Subaru Forester in-between services. Thank you Riley and Gabriella, service advisors. The reason I was there was for my 60,000 miles service. I am not interested in buying a new car. My car is truly, "The Jewel in the Crown."

Francisco Vasquez was very helpful in my search for a new vehicle after mine was totalled. He was thoughtful, kind, and explained everything to me. I was referred to him by my daughter and son-in-law as he helped them purchase their Subaru in 2018.

We went to Subaru of Ventura seeking for a new car after our car was totaled! Feeling very nervous on having to go through the car buying process again; our salesman Rick eased out experience. Rick was very helpful, compassionate to our situation and really placed us first! He made this experience 10/10 , something we never had at any other dealership. We look forward to building this relationship with Subaru of Ventura as we see how caring the staff are!

Very professional and courteous. Robert paid attention our requests and was able to full fill it. He even put a car in transit on reserve for us. Great service and stress free. Everything was well described and he went over many of the features with us.

This dealership has gone above and beyond in customer service! Highly recommend them to anyone looking to buy a vehicle.

Rob, and everyone were very helpful, friendly and informative. And the facility is very clean.

The Dealership of Kirby Subaru of Ventura is superior. I have bought three Subaru Outback at the dealership location. I have been completely satisfied with the service that I have received. I consider this location as my car family.