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2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award

Reviews

(130 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chestatee Ford from DealerRater.

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One of the best dealer experiences.

Nice clean transaction. Communication was excellent. Vehicle was as advertised and process was quick and smooth. Thank you Zac Johnson and Stephanie Clayton. I would recommend this dealership to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best people and best salesman

This is our second car from Chestatee Ford. Our salesman of choice is Brad Minard because he is the absolute best. Very knowledgeable and easy to work with. All the people are friendly and helpful. We will buy again from them and we live about two hours away but it is worth it with people like they have.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buy from Brad at Chestatee

Once our sales rep at another Ford dealership retired, we needed to find another sales rep that we were just as comfortable with. Well, we found Brad Minard at Chestatee. Even though it is a considerably longer drive than the previous dealership we went to, we have purchased 3 cars from Brad in the past 3 years...1 new and 2 used. Everyone in the dealership has an outgoing and fun personality. We do not plan to purchase any time soon, but if we do it will be through Brad at Chestatee Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Bill, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Suedee

Friendly and professional. Buying experience was excellent. I would highly recommend this Ford dealership to anyone. See Scott for a great deal. You won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Patterson Bronco sport

Fantastic we would highly recommend the salesman and dealer to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mark, we appreciate your recommendation of our dealership! At Chestatee Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Awesome Dealership!

Chestatee Ford makes buying a new vehicle a pleasant experience unlike other dealerships I have visited throughout my car buying career! They are fantastic at locating a particular vehicle that they may not have on the lot at the time you want it. But they always come through. Their follow-up service is unmatched by anyone I have ever dealt with. That's the reason I have bought 10 news cars/trucks from Chestatee and will do so again in the future! Awesome dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Keith, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

Great dealership!

This is the second truck I have bought from Kevin and would highly recommend this dealership as they don't play the games as other larger dealerships!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

TOM'S TRUCK

CHESTATEE FORD GOES ABOVE AND BEYOND, BRENT IN THE SALES DEPARTMENT IS VERY PROFESSIONAL AND ALWAYS LOOKS OUT FOR HIS CUSTOMERS. I ALSO HAVE HAD GREAT EXPERIENCES WITH THE SERVICE DEPARTMENT AND THE FINANCE DEPARTMENT. THE SERVICE DEPARTMENT AND THE BODY SHOP ALSO ARE VERY CUSTOMER ORIENTATED. I HAVE NEVER HAD A PROBLEM . KEITH DODSON IS THE GENERAL MANAGER AND HE ALSO NOT ONLY LOOKS OUT FOR HIS EMPLOYEES AND HIS CUSTOMERS. I

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thomas, thank you for your wonderful response to the quality of service our Staff provides! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! Take care!

Excellent People. Smooth Transaction.

As an out of state buyer, I needed to feel confident that the 2019 Explorer I was buying as as good as advertised. Brad was such a supportive and awesome resource. He took the necessary steps to build my assurance and thus earned the sale. Megan T. was also an incredibly helpful resource in this deal. I really enjoyed my time with her buttoning up the paperwork. I definitely would recommend Chestatee Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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John Godwin

I have bought numerous cars both new and used from Steven! Great guy who is honest and straight forward. Great group to do business with. I highly recommend Chestatee Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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