Skip to main content
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award

Reviews

(130 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chestatee Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Customer oriented

Salesperson and finance manager top notch. Very customer oriented.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Susanne, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

2nd Car!

Kevin Pratt was fantastic through the whole process as he patiently worked with me and the company red tape to get a car I wanted. Service, selection of vehicles and presentation of the dealership is great! This is my second car from Kevin/Chestatee; sure there will be a third.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Darren, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

Happy Customer ?

Kevin Pratt was fantastic through the whole process along with Megan with the closing of our purchase! Service, selection of vehicles and presentation of the dealership is great! Will deal with them again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Howard, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

Chestatee Ford

Great Experience - No hassle and fair price. Made the purchase a pleasant experience. Sawyer took great care of us through out the buying process. We will not buy from anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Ben, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Honest, fair deal

Treated me respectfully. Did exactly what they said they would do. Honest. Did not price gouge their car. Love the car. Brad was great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Roger, we are happy we could make your experience a positive one! At Chestatee Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Great Experience

Very pleasant experience. Jay was great and so helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Very Satisfied

Great experience! Friendly, accommodating and no pressure! We traded-in and purchased a used vehicle and the staff was very accommodating and helpful throughout the whole transaction!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

Purchased a 2022 Ford Explorer KingRanch

Craig was extremely helpful, very attentive, answered my litany of questions, sent videos of vehicles to preview. 2nd purchase from Chestatee Ford; only negative is Ford should fill up tank with at least 89 octane, especially when you purchase a $60k twin turbo vehicle that runs better with higher octane. Overall, you will be pleased with dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Kerri, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Easy to deal with

Very friendly, accommodating and easy to deal. Craig actually answers texts and emails, quickly!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Chestatee Ford is excellent!

I strongly recommend Chestatee Ford! Purchased an Explorer a week ago. Craig Rioux was wonderful to work with, honest and straight forward. The entire process was seamless and the Finance Manager, Mark Nestler, was knowledgeable and helpful and made the paperwork process quick and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No