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2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award

Reviews

(130 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chestatee Ford from DealerRater.

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Extremely satisfied

This dealership is not only the closest one to my home, but also the closest to the top of my list of places I prefer to do business when it is time to purchase a new vehicle or have a current one serviced. The sales staff is excellent: friendly, knowledgable, and professional. My purchase experience has not yet failed to meet and exceed my expectations. I look forward to continuing to do business with Chestatee Ford for the foreseeable future. My last trip to the service department involved a significant equipment upgrade for my other car. The service staff went above and beyond to make my experience as positive and inexpensive as possible, continuing a long streak of satisfying interactions between the Chestatee service staff and me. My confidence in their expertise and expectation of their customer care has yet to disappoint me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello David, we?re happy you had such a a positive experience with us! Our team works hard to go above and beyond for all our valued guests, so we really appreciate your comments. We hope to see you here again down the road!

Best Deal within 500 miles

Best Deal within 500 miles of Jacksonville. FL. Great people, professional, friendly and helpful. Shortest and best closing for me ever. This 2020 Explorer ST is Bad xxx and worth every penny.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Finance Manager Anywhere

Kip was the most knowledgeable and helpful finance manager I have ever dealt with! I walked in to the dealership and 1 hour later walked out with a new car. Top knotch!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Looking for the perfect truck!

I was looking for a truck to pull a camper and found a used F150 that I absolutely love! We found it on their website and picked it up that day. The process was easy! This is my third vehicle from Chestatee and will keep coming back!! Brent Escoe is great to work with along with everyone at the Dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Vicki, thank you for your kind words and congratulations on your new vehicle! We hope to be of service to you again! Take care!

F150 purchase at Chestatee Ford (Pat/Dude)

My F150 purchase through Chestatee Fords specialists Pat and Dude Head went fast and Perfect, especially describing the new features and showing how to use them. Love my new Ford F-150.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Phillip, thank you for taking the time to notice our efforts and for leaving such an awesome review! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

!st purchase and excellent customer service

This is my 1st new car purchase and the best so far. I have been with other family members at other Ford dealerships and I can honestly say this is by far the best Customer Service I have witnessed or been a part of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Another great buying experience

Love these guys! My friend and I have purchased several vehicles from Brad and he has always treated us well. My latest purchase was no exception! I drive by two other Ford Dealerships on my way to Chestatee Ford. It's a bit of a ride but well worth it. Thanks again for treating me like family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Buying Experience!

Chestatee Ford made purchasing our pre-owned SUV a fast and seamless process. The staff was very professional and courteous and a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easiest car purchase ever.

On the recommendation of a friend I drove over two hours to get to this dealer, after having contacted their internet sales guy Kevin. I did this after my local dealer failed to impress me. They found me the car I wanted, in quick time, and got it to their dealership. I drove up, and it was the most painless and efficient purchase experience I've ever had. No hassles, everyone knew their jobs and did them well, smooth and competently handled. About half an hour to get out the door total, and the car was perfect, exactly as described. Great dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello James, thank you for taking the time to comment on our staff's outstanding customer service! We're glad Kevin could assist with your purchase, and we hope you continue to choose us for all your vehicle needs. Thanks again!

Amazing Experience!!

What an amazing experience it was to purchase my new Escape from Chestatee Ford. Kevin went above and beyond to make sure that I got the car that I wanted and fit into my budget. If you need a new car this is where you need to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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