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2016 consumer dealer award
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2016 consumer dealer award 2015 consumer dealer award

Reviews

(130 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chestatee Ford from DealerRater.

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Brent Escoe rocks

Brent is the best. He knows the product, there is no pressure and he genuinely cares about his customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Samantha, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Passing Through

I was in the area with my daughter for the Appalachia Trail head. Our older Fusion started experiencing transmission issues while driving in the areas foothills. A service atop at Chestatee Ford was just what we needed. Todd Reynolds in the service department was very professional and helpful. And Brad Minard in Sales made the move to a newer Fusion painless. It was time and I?m lucky to have found Chestatee Ford. Thank you all for turning this road trip ?disaster? into a Win!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Donald, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great experience

Great experience. This is my 2nd vehicle purchased from Chestatee Ford. Everyone is great to work with, escpecially Brent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Really Nice Salesman! Gene Hulen at Chestatee Ford

Gene is a very knowledgeable, nice, non-pressure salesman. We are glad we bought our King Ranch at Chestatee Ford!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great people

Josh is great guy. He's not just a salesman. He feels like part of the family. When I need ANYTHING, he's always been there. This is the second vehicle we've bought from Josh and Chestatee. There will not be anyone else we will buy from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Christa ROCKS!!

I was recently looking for a used car for my son. After lots of digging around on the Internet I found a couple of interesting vehicles at Chestatee Ford. My wife and I decided to go have a look. When we arrived we were greeted by Christa and started looking at the target vehicles. Christa was very helpful, easy to work with and lots of fun. We had a great time while checking out and driving the cars. When we got down to deciding what to do her manager Keith, who it turns out was her husband as well, was equally easy to deal with and very helpful. He was even digging around in new arrivals to check for anything else that might fit our criteria that might not show up in inventory yet. We finally decided on a 2014 Focus at a GREAT price. The entire experience was probably the best car buying process I've ever had, and there have been a lot of them over the years. If you're in the market, check them out, and ask for Christa. You won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words and congratulations on your new Focus! Please let us know if you have any additional questions about services you received and thank you again for choosing Chestatee Ford!

New car purchase

I hate dealing with dealerships but these guys made it easy even painless! Top service all the way thru the (fast) process of buying a new car! We will for sure use these guys again an recommend family an friends!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Chestatee Ford is Amazing!!!

If you are in the market for a new car Krista and the Chestatee Ford team are who you need to see!! Excellent customer service without any unnecessary pushiness

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're happy we provided such excellent customer service during your visit! Your kind words mean so much to us, and we hope to see you here again! Have a great day!

Chestatee Ford

Been dealing with Brad Minard for over 20 years! Would not buy a vehicle from anyone else. He gives you a fair price, will help you with anything after the sale, and backs up his product with excellent service. He has truly become a part of our family! My kids now buy vehicles from him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is so great to hear that Brad has been taking care of you all of these years, Pam. We truly appreciate your over 20 years of continued business, and we're looking forward to your next visit. Hope you have a wonderful day!

Oil Change

No issues with oil change but when asked about my oil leak they said they couldn't eyeball for leak that it would be a billable for them to determine location. Seemed to me an oil pan leak would be easily seen.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for reaching out to us about your recent oil change, David. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!