Reviews
Write a reviewVery helpful and very friendly staff.
Very helpful and very friendly staff. I would definitely buy another vehicle from them in the future.
Very helpful and very friendly staff.
Very helpful and very friendly staff. I would definitely buy another vehicle from them in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Made and phone inquiry.
Made and phone inquiry. Talked to Jason. Said he would call right back. Never heard another word...
Made and phone inquiry.
Made and phone inquiry. Talked to Jason. Said he would call right back. Never heard another word...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Best Experience
After buying a car from here, we left knowing that we weren’t taken advantage of but rather treated with dignity and respect. Since then, we have bought several more cars from them.
Best Experience
After buying a car from here, we left knowing that we weren’t taken advantage of but rather treated with dignity and respect. Since then, we have bought several more cars from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I sent an e-mail requesting info a vehicle in their...
I sent an e-mail requesting info a vehicle in their inventory and never got a response from them. I give them a rating of poor.
I sent an e-mail requesting info a vehicle in their...
I sent an e-mail requesting info a vehicle in their inventory and never got a response from them. I give them a rating of poor.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Mr. Leo Fuqua, Jr.
Overall these guys are tops! No jive, no bull! They were engaging and willing to go the extra mile to help us find the vehicle we wanted and the financing to go with it. Like I said they were the best I've ever experienced!
Mr. Leo Fuqua, Jr.
Overall these guys are tops! No jive, no bull! They were engaging and willing to go the extra mile to help us find the vehicle we wanted and the financing to go with it. Like I said they were the best I've ever experienced!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Michigander
Have had my vehicle in the repair shop for almost two months now. Keep saying I will get a phone call back from them, and they haven't once called me. Everytime I call they give me a different run around as to what is taking them so long.
Michigander
Have had my vehicle in the repair shop for almost two months now. Keep saying I will get a phone call back from them, and they haven't once called me. Everytime I call they give me a different run around as to what is taking them so long.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Experience
We are repeat customers. They do not pressure you into buying something and allow you extended test drives. They want you to be happy when you leave
Great Experience
We are repeat customers. They do not pressure you into buying something and allow you extended test drives. They want you to be happy when you leave
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stay away!!!
Do not buy a used car from here!! I bought a 2011 model and drove it for 4 days before it messed up. They have had my car off and on for almost 8 weeks now and it still isn’t fixed. They waited 4 weeks before even attempting to fix it after the first time I dropped it off. I was told it was taking so long at first because they were trying to find cheap used parts. After the parts came in, I kept being told it would be done on certain dates and when that date would come and go I would get the same story all over again. One person would tell me the parts were there but they were swamped while another person would tell me they were still waiting on parts. After they fixed it the first time, it was having even more issues. I have been back and forth 5 times over the past 3 weeks to pick the car up because they said it was done when in fact it was still having the exact same issue. I was told they couldn’t guarantee it would be fixed this time either. There were several times I was told someone would call me back to let me know what’s going on and I would never hear back from anyone unless I called them back. Every time I call to check on it I am asked what they are supposed to be doing to it. How are you going to fix a car if you don’t even know what your supposed to be fixing?!! Save your money and time. Buy somewhere else!
Stay away!!!
Do not buy a used car from here!! I bought a 2011 model and drove it for 4 days before it messed up. They have had my car off and on for almost 8 weeks now and it still isn’t fixed. They waited 4 weeks before even attempting to fix it after the first time I dropped it off. I was told it was taking so long at first because they were trying to find cheap used parts. After the parts came in, I kept being told it would be done on certain dates and when that date would come and go I would get the same story all over again. One person would tell me the parts were there but they were swamped while another person would tell me they were still waiting on parts. After they fixed it the first time, it was having even more issues. I have been back and forth 5 times over the past 3 weeks to pick the car up because they said it was done when in fact it was still having the exact same issue. I was told they couldn’t guarantee it would be fixed this time either. There were several times I was told someone would call me back to let me know what’s going on and I would never hear back from anyone unless I called them back. Every time I call to check on it I am asked what they are supposed to be doing to it. How are you going to fix a car if you don’t even know what your supposed to be fixing?!! Save your money and time. Buy somewhere else!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Eddie Preuitt Ford raises the bar!
I hate buying 'new' cars. I hate that awful feeling of being took advantage of. I hate the feeling of paying too much. I hate dealing with dealerships. After spending half my day at a local mega dealership in Decatur,Al I got fed up and left. We drove 10 minutes to Hartselle, Al to a smaller dealership , Eddie Preuitt Ford. Right away I new they were different. The Preuitts, family and kids are there playing in the lobby. It's a very friendly welcoming experience. The place ain't fancy but why does it have to be to sell a car? Jason, met us at the door with a handshake and after a small discussion of what we were looking for he tossed us a set of keys. We test drove Two cars. About 2 hours later I was signing the dotted line. The price was so low, so reasonable i almost felt bad for the dealership. We left Eddie Preuitt Ford in our new car. This is how you treat people. This is what customer service should be. We will only deal with Eddie Preuitt Ford.
Eddie Preuitt Ford raises the bar!
I hate buying 'new' cars. I hate that awful feeling of being took advantage of. I hate the feeling of paying too much. I hate dealing with dealerships. After spending half my day at a local mega dealership in Decatur,Al I got fed up and left. We drove 10 minutes to Hartselle, Al to a smaller dealership , Eddie Preuitt Ford. Right away I new they were different. The Preuitts, family and kids are there playing in the lobby. It's a very friendly welcoming experience. The place ain't fancy but why does it have to be to sell a car? Jason, met us at the door with a handshake and after a small discussion of what we were looking for he tossed us a set of keys. We test drove Two cars. About 2 hours later I was signing the dotted line. The price was so low, so reasonable i almost felt bad for the dealership. We left Eddie Preuitt Ford in our new car. This is how you treat people. This is what customer service should be. We will only deal with Eddie Preuitt Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The best car experience I've ever had!
I was a recent college graduate and let's just say, trying to buy a car had been an absolute nightmare. I tried several dealerships before a friend referred me to Eddie Pruit Ford. Wow! From the moment I walked in, I was blown away by the difference. The people are trustworthy, considerate, and genuine, things I had sworn could NEVER describe car salesmen. I now live in Atlanta, but I always come back to Hartselle for my car maintenance, even if it's just an oil change. The distance is worth it! I've never found another place as reliable. 100% recommend it!
The best car experience I've ever had!
I was a recent college graduate and let's just say, trying to buy a car had been an absolute nightmare. I tried several dealerships before a friend referred me to Eddie Pruit Ford. Wow! From the moment I walked in, I was blown away by the difference. The people are trustworthy, considerate, and genuine, things I had sworn could NEVER describe car salesmen. I now live in Atlanta, but I always come back to Hartselle for my car maintenance, even if it's just an oil change. The distance is worth it! I've never found another place as reliable. 100% recommend it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase