Reviews
Write a reviewWill go back.
I had a pleasant experience. I was not pressured, my trade was evaluated fairly and there were no surprises. All in all, what I was hoping for but did not expect based on prior experiences with other dealers.
Will go back.
I had a pleasant experience. I was not pressured, my trade was evaluated fairly and there were no surprises. All in all, what I was hoping for but did not expect based on prior experiences with other dealers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Day?s Chevrolet
Very efficient service. I had an appointment and they were on time!!
Day?s Chevrolet
Very efficient service. I had an appointment and they were on time!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Outstanding experience, Brock was Awsome.
Outstanding experience, Brock was Awsome. Great communication from Sales to delivery. Highly recommended for in-state or in my case out-of-state purchase.
Outstanding experience, Brock was Awsome.
Outstanding experience, Brock was Awsome. Great communication from Sales to delivery. Highly recommended for in-state or in my case out-of-state purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2015 Camaro SS
I bought a 2015 Camaro SS on August 27 2022. I had several issues tried to see if there was a warranty or grace period so I could get out from underneath this nightmare. They looked over the car and said it was fine. Three weeks after they looked at it, it started knocking. I havent even made my first payment. The LS3 is a $8,000 motor. This place has absolutely got the best of me. The salesman said "its ready for a supercharger" when in reality its ready for a junk yard. It was my first time buying from a dealership and it will be my last. Update Lifter failed and ruined cam $5,150 repair. I just made my first payment.
2015 Camaro SS
I bought a 2015 Camaro SS on August 27 2022. I had several issues tried to see if there was a warranty or grace period so I could get out from underneath this nightmare. They looked over the car and said it was fine. Three weeks after they looked at it, it started knocking. I havent even made my first payment. The LS3 is a $8,000 motor. This place has absolutely got the best of me. The salesman said "its ready for a supercharger" when in reality its ready for a junk yard. It was my first time buying from a dealership and it will be my last. Update Lifter failed and ruined cam $5,150 repair. I just made my first payment.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service Department
Robert Kidd worked my vehicle maintenance in even though I?d mistakenly showed up for my appointment a week early. Excellent customer service. Excellent dealership.
Great Service Department
Robert Kidd worked my vehicle maintenance in even though I?d mistakenly showed up for my appointment a week early. Excellent customer service. Excellent dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Department Two Thumbs Down
If you like parts falling off your vehicle before you get off the lot by all means take it there. Service department absolutely don't care. Please be careful.
Service Department Two Thumbs Down
If you like parts falling off your vehicle before you get off the lot by all means take it there. Service department absolutely don't care. Please be careful.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lack of detail in my service experience
Day's Chevrolet in Jasper, GA recently completed rodent damage repairs on my 2017 Anniversary Addition Convertible Camaro. The Service Desk personal were friendly and contacted me regularly to update me on the repair status. Once those repairs were complete, I had them mount a new set of tires (2nd set from Day's) and complete a service. Day's had the car in there possession for approximately a month and all in, the repairs, tires and service cost about $6000.00. When I arrived to pickup the car, the service personal took to the cashier to pay my bill, said thanks you for choosing Day's. I paid the bill, the service tech drove my car to the service bay. I was not escorted to the car by service personal to check the car over or provided a review of work completed (other than the paperwork). The exterior of the car was not cleaned (interior was detailed as part of the rodent damage). I assumed after Day's had the car in their care for about a month and the amount of money spent on repairs, the service department would have at least washed the car? When I drove away, some kind of oil spun off the tires onto the side of the car. My wife and I left town for a week shortly afterward and did not have a chance to completely inspect the car but when we returned home we noticed the middle break light cover was broken and the "Y" was missing from the passenger side "FIFTY" logo. I am not accusing Day's of causing this damage. Maybe I am old fashion, but the walk through and the cleaning for the car seem like I nice thank you for choosing us to complete the repairs and spending your money with us.
Lack of detail in my service experience
Day's Chevrolet in Jasper, GA recently completed rodent damage repairs on my 2017 Anniversary Addition Convertible Camaro. The Service Desk personal were friendly and contacted me regularly to update me on the repair status. Once those repairs were complete, I had them mount a new set of tires (2nd set from Day's) and complete a service. Day's had the car in there possession for approximately a month and all in, the repairs, tires and service cost about $6000.00. When I arrived to pickup the car, the service personal took to the cashier to pay my bill, said thanks you for choosing Day's. I paid the bill, the service tech drove my car to the service bay. I was not escorted to the car by service personal to check the car over or provided a review of work completed (other than the paperwork). The exterior of the car was not cleaned (interior was detailed as part of the rodent damage). I assumed after Day's had the car in their care for about a month and the amount of money spent on repairs, the service department would have at least washed the car? When I drove away, some kind of oil spun off the tires onto the side of the car. My wife and I left town for a week shortly afterward and did not have a chance to completely inspect the car but when we returned home we noticed the middle break light cover was broken and the "Y" was missing from the passenger side "FIFTY" logo. I am not accusing Day's of causing this damage. Maybe I am old fashion, but the walk through and the cleaning for the car seem like I nice thank you for choosing us to complete the repairs and spending your money with us.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Day's Chevrolet
We were treated nicely. We took in our Suburban to have it serviced and everyone was great! While waiting we test drove a Blazer and we bought it before we left. This is the 5th car we have bought there and everyone is always good to work with.
Day's Chevrolet
We were treated nicely. We took in our Suburban to have it serviced and everyone was great! While waiting we test drove a Blazer and we bought it before we left. This is the 5th car we have bought there and everyone is always good to work with.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dishonest Sales Tactics
Typically don't write reviews but just wanted to share my honest experience. Stopped by to look at a new 2500HD truck on Saturday. Sales team was nice enough but would not let me drive the truck due to them just getting in in that day they say. I said ok I wont be able to come back for a few days due to work but I would call and check to make sure it is still there before I come. I live 35 miles away. Fast forward to today about 1 week later. I text sales person this morning at 1130. Did the truck sell? She says yes but we have a red one just like it. I said cool can I come by and drive it at 1:30. She replies that's fine. I show up at the dealership a little early at 1:15. I walk in the door and tell them I have an appointment to see the sales person. A couple minutes later someone else walks out and asks if they can help me due to her being with a customer. I said sure and told her why I was there. She immediately replies that truck has been sold. Of course I am confused at this point due to the fact that I had just spoken with them. She then says is there anything else I can help you with and I said do you have another 2500 that I can look at and drive. Then she asks another gentlemen sitting in an office and he yells out without getting up from his computer that the red truck already sold and we don't have anymore. To which I replied "that is why I texted". He then yells across the room and says "It Just Sold!". I then turn to walk out due to the fact that now I know for sure that they have ZERO interest in assisting customers and could only imagine what it would be like after you buy the vehicle. So they basically wasted my time, fuel, and patience just to sell a truck to someone else they already had on the hook for it. I guarantee they had someone else looking at it prior to me texting 1 hour and 45 minutes ago. I get back outside to my truck and there is a text message on my phone from the salesperson. Truck is sold. What time did it hit my phone? The same time when I was walking in the door. They just used me coming to look at the truck to seal the deal on the sale. Otherwise, why would they not tell me before my arrival? Now you know why some car dealerships have the stigma that they do. They have earned it...
Dishonest Sales Tactics
Typically don't write reviews but just wanted to share my honest experience. Stopped by to look at a new 2500HD truck on Saturday. Sales team was nice enough but would not let me drive the truck due to them just getting in in that day they say. I said ok I wont be able to come back for a few days due to work but I would call and check to make sure it is still there before I come. I live 35 miles away. Fast forward to today about 1 week later. I text sales person this morning at 1130. Did the truck sell? She says yes but we have a red one just like it. I said cool can I come by and drive it at 1:30. She replies that's fine. I show up at the dealership a little early at 1:15. I walk in the door and tell them I have an appointment to see the sales person. A couple minutes later someone else walks out and asks if they can help me due to her being with a customer. I said sure and told her why I was there. She immediately replies that truck has been sold. Of course I am confused at this point due to the fact that I had just spoken with them. She then says is there anything else I can help you with and I said do you have another 2500 that I can look at and drive. Then she asks another gentlemen sitting in an office and he yells out without getting up from his computer that the red truck already sold and we don't have anymore. To which I replied "that is why I texted". He then yells across the room and says "It Just Sold!". I then turn to walk out due to the fact that now I know for sure that they have ZERO interest in assisting customers and could only imagine what it would be like after you buy the vehicle. So they basically wasted my time, fuel, and patience just to sell a truck to someone else they already had on the hook for it. I guarantee they had someone else looking at it prior to me texting 1 hour and 45 minutes ago. I get back outside to my truck and there is a text message on my phone from the salesperson. Truck is sold. What time did it hit my phone? The same time when I was walking in the door. They just used me coming to look at the truck to seal the deal on the sale. Otherwise, why would they not tell me before my arrival? Now you know why some car dealerships have the stigma that they do. They have earned it...
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Service was great. They came outside to meet me and start...
Service was great. They came outside to meet me and start my paper work. They called me when they got started to tell me I needed a filter for the cabin of my car. Was very fast and them getting my car oil changed. Check out was just as fast and I was out the door and ready to leave the lot.
Service was great. They came outside to meet me and start...
Service was great. They came outside to meet me and start my paper work. They called me when they got started to tell me I needed a filter for the cabin of my car. Was very fast and them getting my car oil changed. Check out was just as fast and I was out the door and ready to leave the lot.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair