Sunset Auto Center

Reviews

4.8 out of 5 4.8
18 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 16, 2018

    I had my transmission fixed and they loaned me a 2018 Chevy Cruze while my car was being repaired. I fell in love with that car I'd like to get a... car like that. Do u have any used Chevy Cruze cars there or can u find me a 2014 Chevy Cruze that has a camera in it so u can see when ur backing up?

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 4.0 out of 5
    October 23, 2018

    The tires were rotated and now I notice that the wheel cover is missing from the right front wheel. This is the 4th time this has happened.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

  • 3.0 out of 5
    October 4, 2018

    I took my 2016 Silverado in for tire balance and rotation. After picking the vehicle up and driving home I noticed a hub cap center missing from one wheel... and the valve stem cap missing from the same wheel. The service manager apologized and ordered a new hub cap and the service representative installed a valve stem cap on the wheel. While I am disappointed about the incident, the dealer took corrective actions and made good on the omission.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. Thanks for bringing this matter to our attention. We wou...ld like to get more details about this; please reach out to us at your earliest convenience at (805) 743-3903.

  • 5.0 out of 5
    March 2, 2018

    Employees always go out of their way to help us. That’s what we appreciate

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Frank, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional se...rvice to our guests. Please come see us for any future needs. Thank you again for choosing Sunset Auto Center!!! Sincerely, Sunset Auto Center

  • 5.0 out of 5
    April 18, 2017

    Appreciate the Service. team. Thru The recalls they took excellent care of our Corvette and kept us informed. Much appreciated.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 18, 2017

    They answered all my questions and addressed all of my concerns. Also, the staff is super friendly and make scheduling an appointment super fast and super... easy.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 17, 2017

    Friendly, polite, and took an interest in my needs. The time for service was very reasonable. The time was well worth the wait. Thank you.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 12, 2017

    Great service and everything was done fast. Also fast scheduling, i called thursday and got in the schedule for that friday.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 12, 2017

    Staff excellent very willing to work with you and your budget that you have set. Really liked comparing options with the different cars and payments.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 7, 2017

    Tom was friendly, honest, and helpful. My car was serviced in a satisfactory amount of time and no one tried to sell me services I didn't need.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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