Sunset Auto Center

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
23 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 7, 2020

    Everyone at the dealership is professional and friendly. They genuinely care about my happiness with the service of my vehicle. They discuss all recommendations... and any issues that might need to be dealt with in the future.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    July 3, 2019

    Good quality customer service and care. Helped me out with all my questions

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 2, 2019

    I contacted them with how much I had to spend on the car I wanted out the door and they told me the lowest price out the door they could go awesome .... They did not try to sell me a different car and they did not try to get me to finance we could not come to a deal but that's okay i only had a certain amount to spend and was kind of low balling them they did come down on the price though

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to o...ur guests. Please come see us for any future needs. Thank you again for choosing Sunset Auto Center Chevrolet Buick in Lompoc and we hope to see you again.

  • 5.0 out of 5
    March 19, 2019

    It was easy to make an appointment at Sunset and I was happy with the work that was done.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to o...ur guests. Please come see us for any future needs. Thank you again for choosing Sunset Auto Center Chevrolet Buick in Lompoc and we hope to see you again.

  • 5.0 out of 5
    March 6, 2019

    Always professional and courteous. Would highly recommend!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. ...If there's anything further we can do for you, we are happy to help!

  • 5.0 out of 5
    November 16, 2018

    I had my transmission fixed and they loaned me a 2018 Chevy Cruze while my car was being repaired. I fell in love with that car I'd like to get a car... like that. Do u have any used Chevy Cruze cars there or can u find me a 2014 Chevy Cruze that has a camera in it so u can see when ur backing up?

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 4.0 out of 5
    October 23, 2018

    The tires were rotated and now I notice that the wheel cover is missing from the right front wheel. This is the 4th time this has happened.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

  • 3.0 out of 5
    October 4, 2018

    I took my 2016 Silverado in for tire balance and rotation. After picking the vehicle up and driving home I noticed a hub cap center missing from one wheel... and the valve stem cap missing from the same wheel. The service manager apologized and ordered a new hub cap and the service representative installed a valve stem cap on the wheel. While I am disappointed about the incident, the dealer took corrective actions and made good on the omission.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. Thanks for bringing this matter to our attention. We wou...ld like to get more details about this; please reach out to us at your earliest convenience at (805) 743-3903.

  • 5.0 out of 5
    March 2, 2018

    Employees always go out of their way to help us. That’s what we appreciate

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Frank, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional se...rvice to our guests. Please come see us for any future needs. Thank you again for choosing Sunset Auto Center!!! Sincerely, Sunset Auto Center

  • 5.0 out of 5
    April 18, 2017

    Appreciate the Service. team. Thru The recalls they took excellent care of our Corvette and kept us informed. Much appreciated.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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