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Sunset Auto Center

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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repairs on my 2010 Chevy cobalt. thanks

I had my transmission fixed and they loaned me a 2018 Chevy Cruze while my car was being repaired. I fell in love with that car I'd like to get a car like that. Do u have any used Chevy Cruze cars there or can u find me a 2014 Chevy Cruze that has a camera in it so u can see when ur backing up?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mr. Jonathan Mundt

The tires were rotated and now I notice that the wheel cover is missing from the right front wheel. This is the 4th time this has happened.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

brucetaylor49@verizon.net

I took my 2016 Silverado in for tire balance and rotation. After picking the vehicle up and driving home I noticed a hub cap center missing from one wheel and the valve stem cap missing from the same wheel. The service manager apologized and ordered a new hub cap and the service representative installed a valve stem cap on the wheel. While I am disappointed about the incident, the dealer took corrective actions and made good on the omission.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (805) 743-3903.

Truck repairs due to an accident

Employees always go out of their way to help us. That?s what we appreciate

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Frank, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Sunset Auto Center!!! Sincerely, Sunset Auto Center

Great service and careful with our Corvette

Appreciate the Service. team. Thru The recalls they took excellent care of our Corvette and kept us informed. Much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer service

Friendly, polite, and took an interest in my needs. The time for service was very reasonable. The time was well worth the wait. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, Friendly Staff

They answered all my questions and addressed all of my concerns. Also, the staff is super friendly and make scheduling an appointment super fast and super easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great staff excellent flexibility

Staff excellent very willing to work with you and your budget that you have set. Really liked comparing options with the different cars and payments.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Great service and everything was done fast. Also fast scheduling, i called thursday and got in the schedule for that friday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Recent service visit

Tom was friendly, honest, and helpful. My car was serviced in a satisfactory amount of time and no one tried to sell me services I didn't need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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