Reviews
As always, they are the best dealership around, the salesmanship is first class, a no preasure environment which makes buying a vehicle experience awsome!! Always going above and beyond expectations, while putting your concerns and needs before anything else, whether its for a new or pre owned!! Juan is our salesmen, and will continue to be there for us year after year!!! Can't thank these guys enough!! And remember!! Thier rating is earned and it shows!! Awsome job guys!!!
As always, they are the best dealership around, the salesmanship is first class, a no preasure environment which makes buying a vehicle experience awsome!! Always going above and beyond expectations, while putting your concerns and needs before anything else, whether its for a new or pre owned!! Juan is our salesmen, and will continue to be there for us year after year!!! Can't thank these guys enough!! And remember!! Thier rating is earned and it shows!! Awsome job guys!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I was truly impressed by the ease and simplicity of my business with Moore Buick. Juan and Matt never played any of the standard dealership back and forth games that are typical of most dealerships. Instead, they were straightforward and handled my purchase with the absolute minimum time that I needed to be at the dealership. It was a great experience
I was truly impressed by the ease and simplicity of my business with Moore Buick. Juan and Matt never played any of the standard dealership back and forth games that are typical of most dealerships. Instead, they were straightforward and handled my purchase with the absolute minimum time that I needed to be at the dealership. It was a great experience
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Had a fantastic experience with Juan and the whole team at Moore! No pressure, and truly cared about making the right deal for us. They have definitely earned our future business!
Had a fantastic experience with Juan and the whole team at Moore! No pressure, and truly cared about making the right deal for us. They have definitely earned our future business!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Kendra Marshburn was amazing to work with! She was incredibly kind, patient and persistent working with us to make our perfect truck happen at the perfect price! Thank you so much Kendra for all your help!!
Kendra Marshburn was amazing to work with! She was incredibly kind, patient and persistent working with us to make our perfect truck happen at the perfect price! Thank you so much Kendra for all your help!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I have been doing all business with MOORE Buick since I moved to Jacksonville. Now that I have returned, buying another vehicle was a no brainer on where to shop . The best deal and it’s like working with family. Thank you guys for helping us.
I have been doing all business with MOORE Buick since I moved to Jacksonville. Now that I have returned, buying another vehicle was a no brainer on where to shop . The best deal and it’s like working with family. Thank you guys for helping us.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
John, we are so happy to read such a great review about Moore Buick GMC Truck, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very friendly and professional. Made my wife and I feel as if we were with a friend.
Very friendly and professional. Made my wife and I feel as if we were with a friend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
John, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!
To General Manager, I was in this morning @745 am 3/30/26. This started with fan running all the time and steering assist light coming on. The advisor came out told me Thermastat was stuck.And told me it would be $1,148 to repair. And it would take a couple hrs. Then at end of fixing it they charged us $849 LABOR. I got home looked over again receipt to make sure. And I call John Gibson, he told us that they charged us for 4 hrs and only took them 2 hrs. We are hardworking ppl and this is just Ridulous Charges and bought and paid cash for this car 6 yrs ago. And have Always had serviced there. But this was a RIPE OFF to us as good standing customers. And to be quite honest John Gibso wasnt too friendly. This was and is the most UNFAIR deal I have expericed at this dealer ship. I was told by Victoria when called after I got home that labor was $150 per hr. ONLY not do work in shorter time and charge a GOOD STANDING CUSTOMER more then was done.
To General Manager, I was in this morning @745 am 3/30/26. This started with fan running all the time and steering assist light coming on. The advisor came out told me Thermastat was stuck.And told me it would be $1,148 to repair. And it would take a couple hrs. Then at end of fixing it they charged us $849 LABOR. I got home looked over again receipt to make sure. And I call John Gibson, he told us that they charged us for 4 hrs and only took them 2 hrs. We are hardworking ppl and this is just Ridulous Charges and bought and paid cash for this car 6 yrs ago. And have Always had serviced there. But this was a RIPE OFF to us as good standing customers. And to be quite honest John Gibso wasnt too friendly. This was and is the most UNFAIR deal I have expericed at this dealer ship. I was told by Victoria when called after I got home that labor was $150 per hr. ONLY not do work in shorter time and charge a GOOD STANDING CUSTOMER more then was done.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We're disappointed to hear of the negative experience you had at our location. Here at Moore Buick GMC Truck, INC., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (910) 455-1414 to discuss ways we can better serve you in the future.
Would LOVE a call from General Manager
We asked for Manager to call us never received a call back or even a Apology
Outstanding response from both Kendra Marshburn and Juan Espinosa on my out of state purchase of a 2024 Chevrolet Silverado. Both Kendra and Juan provided prompt and professional response to my initial inquiry and followed up with a seamless and concise transaction.
Outstanding response from both Kendra Marshburn and Juan Espinosa on my out of state purchase of a 2024 Chevrolet Silverado. Both Kendra and Juan provided prompt and professional response to my initial inquiry and followed up with a seamless and concise transaction.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC.. We are always more than happy to assist you if anything else comes up. Take care!
This will be my 3 vehicle that i have purchased. Juan has been my sale rep for the 3rd time. Awesome person to work with.
This will be my 3 vehicle that i have purchased. Juan has been my sale rep for the 3rd time. Awesome person to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
Very good. Way better than your average dealership experience. Would definitely look here for any future car purchases
Very good. Way better than your average dealership experience. Would definitely look here for any future car purchases
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Moore Buick GMC Truck, INC.