Moore Buick GMC

The front desk staff was very good and the oil change and tire rotation was done very fast.

Prompt service. Always advised of what’s going on by Emily, she is the best.

Robin Knapp is very good. Trustworthy, friendly and honest. Service Dept takes care of our needs and David is always aiming to please

The female that assisted Saturday acted as if she wasn’t inclined or capable of helping. She just went on and on at check in for a walk in how it was going to be hours of waiting, then both her and the service technician violated the guidelines in the owners manual on jumping the vehicle. They both were not successful in starting the vehicle, I had to step in and assist and when I applied the rules as in the manual the vehicle started. Neither checked to unplug any accessory items, again violating the guidelines in the owners manual. I asked for a process to take the vehicle out of valet mode and both acted as if I was speaking another language. Connect the vehicle to tech line and spend 1 minute tops erasing valet code. But no they were so busy that I was literally there one hour tops. Do you think she recommended setting up an appointment to come back? No she just insisted that I connect the vehicle to OnStar and make it more accessible to a security risk. Bought the car In June already needs tires, battery replaced, jerk on some cranks, and overpriced warranty plan.

As always the Moore Buick GMC service team set me up with same day service and had me out of the dealership in an hour. Highly recommend this team and very grateful for my service rep.

Made appointment on a Friday got a call that my vehicle still wasn’t seen due to low technicians and had to leave the vehicle over the weekend until Monday it was finally got seen. I later brought my vehicle in on a later date for service. It took awhile, again they said they were low on technicians. After receiving my vehicle my vehicle would not start. I had to replace my vehicles battery after it was just serviced. Also, they don’t offer a courtesy car wash.

Great service. Professional customer service and fast repair time. Would recommend to anyone needing assistance from sales to service.

Dakota was very helpful and friendly. She kept me updated on the status of my truck throughout the service visit. The repairs were completed to my satisfaction.

I was pleasantly surprised that there was no typical pressure and everyone we dealt with was very pleasant and professional. We actually ended up with 2 vehicles aver a 2-month period. We will recommend the Moore Buick GMC dealership to our friends.

Very great dealership, price of the vehicle was great and they were very wonderful to deal with!